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443 Comments
- mattyvan, on 04/02/2009, -3/+239I have been a time warner road runner customer for 12 years, as soon as these caps go into effect I will be dropping time warner for phone,TV and internet
- inactive, on 04/02/2009, -4/+18740GB/month = 5 HD movies off iTunes. This is corporate greed and insanity at its finest. They're just doing this because itunes, hulu, youtube, google video, and all their friends are becoming a serious threat to Time Warner's cable television business...and they want to stop it, or at least rape their customers for some extra income. The Austin mass exodus to AT&T begins.
- inactive, on 04/02/2009, -2/+173***** TIME WARNER!
- hobolooter, on 04/02/2009, -5/+164LETS RUN THIS ***** INTO THE GROUND!
- dandandantheman, on 04/02/2009, -2/+153I like having options, BUT NOT WHEN THEY ALL INVOLVE SUCKING *****.
- d3zign7reak, on 04/02/2009, -7/+119we need to get together and make sure this doesnt happen. This is a threat to the information age; without the internet we wouldnt have such a variety of tools and applications that help us in our everyday lives. Jobs would be lost, and we would be limited in terms of what we can do.
- josho, on 04/02/2009, -7/+100this is so ridiculous, man. how much can we possibly technologically regress in five years? no net neutrality, bandwidth caps, slower speeds, massive overages, no torrents, no streaming video.. jesus. this kind of stupid crap just stifles innovation. the big corporate overlords that we all love so much really have put a bad taste in my mouth and made the internet not a whole lot of fun.
i've written them and suggest everyone else should do the same. for a lot of people, they are truly a monopoly, with no alternative broadband choice. - lostirc, on 04/02/2009, -12/+99we need to call and voice our option!
- inactive, on 04/02/2009, -3/+81Want to make a difference? If you live in Austin, call (512) 485-5555 and go to the billing section, then tell them that if they go through with this, you, your friends and family will be switching to AT&T.
- jsep, on 04/02/2009, -3/+79Time Warner can eat all the dicks.
- bobjrn2, on 04/02/2009, -1/+69STOP TIME WARNER by contacting your local government and demand more than ONE cable/internet provider per community. Right now communities are only allowed to have one company per community which creates a monopoly. Stop the regulation, and allow competition so we can get better cable/internet!
http://www.cato.org/pubs/pas/pa034.html - dandandantheman, on 04/02/2009, -5/+72CAAAPPPITTALLLL LEETTTTTTTEERRRRRRRRRRRSS!!!!!!!
- diggan8, on 04/02/2009, -0/+67I live in Greensboro and we're pretty ***** as there is no other real competitors, unless you want 1.5Mb DSL. TWC sees this area as a great opportunity to screw over just about everyone. Verizon FIOS, we could use your help here. Netflix/Apple, when will you step in and voice your opinion?
I pay for the 10Mb download (Turbo Speed as they call it). With this speed, if I download non-stop for 10 hours I will have maxed out my download cap.
At least comcast gives 250GB.
***** you TWC. ***** you in your stupid asses. - zmigliozzi, on 04/02/2009, -0/+5740gb are you ***** me? Maybe 5-7 years ago that would sound reasonable, before youtube, hulu, netflix, gaming, and online music was really popular.
- JYoungest1, on 04/02/2009, -2/+59***** YOU TIME WARNER YOUR A PIECE OF ******
*releasing anger because I am unable to comprehend anything cable companies seem to be doing. I despise monopolies. - mecole21, on 04/02/2009, -1/+41The cities they chose are all midsize cities with no competition... (Frontier DSL is not competition)...
- purzzzell, on 04/02/2009, -0/+37If they bring you the caps, they have to give yo the chance to escape your contract. You probably only have a 30 day window, so watch your bills for a message that says "We're changing your terms, you can get out of your contract at no charge."
- fluxion, on 04/02/2009, -0/+29Sent them an email. I implore you all to do the same. AT&T jumped right on the bandwagon as soon as this even hit their ears, and it wont be long before everyone follows. This this is it's tracks, don't let them railroad us like they did with cell phone bills:
"I've been with Time Warner/Roadrunner for well over 10 years.
Recently I heard of your plans to cap monthly internet traffic at a max of 40GB.
This is completely unreasonable. I get all my entertainment from online via sites like youtube, hulu, netflix, etc. I don't subscribe to your cable service, nor do I watch TV more than a couple hours a day. I use the internet for entertainment, as does a very fast-growing demographic of people making use of the better variety and flexibility it provides.
I'm sure you're aware of this. Probably more than me, in fact. Which is why I find your claims of doing this to prevent the "few" from taking the available bandwidth from the "many" quite insincere. I'm sure you're aware that those "few" will soon be the "many", and that those "few" will be paying far higher internet costs in the not too distant future under the plan you've proposed.
Caps are a fail-safe, not a vice to squeeze more money out of your customers. When your highest-tiered service is capped at a measly 40GB, easilly hit by any average family with a couple of teens using the internet the way most teens do, you're not looking at protecting your customers, you're looking at jacking up their internet costs.
This is not the kind of thinking and service that's kept me with Time Warner for so long. It's exactly the type of service that's had me spending the day looking for an alternative provider, to no avail, unfortunately. But Verizon offers FIOS nearby, and its only a matter of time before people start transitioning to a service where they don't have to fear getting slammed with $100+ monthly bills because they watched a few extra netflix downloads, or because their kids spent a little too much time on youtube.
At the very least, your caps are unreasonable. I think you know it. If you feel a cap is necessary, set it at something reasonable. Cox Communications, one of the worse providers in terms of customer service that I've seen, at least sets their limit above 100GB. 40GB for top-tier consumer internet?
It's ridiculous. And I hope you'll reconsider. You have alternatives. Smarter regulation/throttling of traffic during peak hours, prioritized by bandwidth usage...things of that nature. Even capping download speeds to 50KB/s or so for people who hit their caps, rather than this $1/extra GB nonsense.
Ignore these and you show your true colors, and they won't go unnoticed by your customers.
Regards,
Mike" - Cassanova, on 04/02/2009, -0/+26LOUD NOISES!!!
- phrocker, on 04/02/2009, -2/+27That is an incredibly asinine statement. They're placing arbitrary prices on bandwidth with arbitrary limits before those prices go into effect. In other countries, bandwidth costs much less than what TWC is imposing. Therefore, what you are saying is to accept the arbitrary costs, with these arbitrary limits, and don't use their service if you can't afford it. The only way to fix the problem is to complain, not accept their terms.
- tvh2k, on 04/02/2009, -6/+30RIT students are gonna freak out! Starting this summer FYI
- jjones20, on 04/02/2009, -0/+24for 49.99 a month i get 60 gigs up and down, i hate it, i really hope this doesnt happen to you guys because for so long ive been going "look, people in the states dont deal with this *****, why do we?" but nothing ever changes.
Someone needs to break down the actual cost to the ISP for serving someone bandwidth, im guessing its not equal to 50 bucks a month. - newsound6, on 04/02/2009, -1/+24I live in Austin TX, ready to mobilize with our company staff of 20. We have employees doing audio mixing work at home while transfering sessions between eachother through p2p. This would ruin them. We can't afford to pay them enough to afford $200 home internet connections.
You don't have to be a pirate to use 40 gb a month. That's for damn sure. - lynx44, on 04/02/2009, -2/+24Why wait for someone to commit a crime when you can arrest them in advance?
- adremali, on 04/02/2009, -0/+21Or FIOS. tell them the only reason you've stayed with their slower internet vs FIOS is their customer service, and now you have no reason to stay.
- x00x, on 04/02/2009, -1/+21
Ladies and Gentlemen, what you have witnessed here just now is of epic proportions, a meme in the making, unlike anything else in history. - nigelbc, on 04/02/2009, -8/+26just another way to separate the haves from the have-nots
net neutrality is the only way - MonoDede, on 04/02/2009, -1/+19Here are the names of the board of directors:
http://ir.timewarnercable.com/directors.cfm
Officers and Directors of TWC Inc.:
http://www.reuters.com/finance/stocks/companyOffic ...
If someone manages to get their email addresses please post them so that we can send executive email carpet bombs. - Insignian, on 04/02/2009, -0/+18$1/GB overage fee but 5 GB a month is going to cost $30? WTF I think I am going to have to cap how much I pay a month.
- Slashriffs, on 04/02/2009, -0/+18Why wait? I'd drop them now.
- ileftfark, on 04/02/2009, -0/+17Time Warner CEO/President
Glenn A. Britt:
Phone: (203) 328-0670
Fax: (203) 328-3295
glenn.britt@twcable.com
Time Warner General Counsel
Marc Lawrence Apfelbaum
Phone: (203) 328-0631
Fax: (203) 328-4094
marc.lawrence-apfelbaum@twcable.com
President of Orange, San Bernardino, Riverside counties in California
Fred Stefany
Phone: 714-414-1418
fred.stefany@twcable.com - Grazzit, on 04/02/2009, -1/+18We need to steal our neighbors WiFi!
- DaffyDuck, on 04/02/2009, -2/+19"we need to call and voice our option!"
And...we also need to voice our opinion! - kelmaster1, on 04/02/2009, -8/+24for what? It's private enterprise, they do whatever the ***** they want as long as it's legal. They're already a media machine, they will be able to quell most dissenters.
The best thing people can do is to avoid signing up for this service!!! If it fails, other ISPs will avoid trying it.
One of the oddities of modern competitive business is to do the opposite and limit competition. Most big companies are smart enough not to undercut their competitors so much that they can't make profit. So they end up doing the same thing (Look at Cell Phone service, Gas companies, Cable etc.). If this is successful, every other ISP will start doing this.
Calling them will result in a 'thanks for your concern' but that's about it. We have to stop internet-illiterate people from signing up for this service! - dtfinch, on 04/03/2009, -1/+16Only about 2% of US households have more than one cable provider to choose from. "Don't like it, don't buy it" is a weak argument when talking about government-enforced monopolies, though ADSL's an (often slower) option for some.
- ileftfark, on 04/02/2009, -0/+15FTA: 40GB is about 9hrs of HD video.
For many people who use Netflix, Hulu, or AppleTV, this is not feasible. And the thing that really blows is overage charges, especially while it does not appear that TW has any way for an account holder to determine current usage. In a household of 4 or 5, 40GB is not much at all, and these people may get screwed by this policy. - fluxion, on 04/02/2009, -1/+16well, let's just say, they're certainly not doing this in the interest of saving customer's money.
start them off at introductory 5GB/month plans, then wait a few years when everyone starts downloading their movies off netflix and music of iTunes and all of a sudden internet bills are like cellphone bills.
why not throttle traffic when a node starts getting saturated? they can set the cap on your cable modem as is.
because it doesnt make them extra money, that's why.
and fair enough...free market...i can go elsewhere, except in this case its not, time warner is my only option where i live, and the same holds for many others. i have an existing service with them, paid money for the install, been a customer for 10+ years, and now they're just gonna roll me into this crappy service?
the caps arent even reasonable. at work....just email...internet.....basic ssh traffic....i've used close to 100MB. that's 3GB a month, for what your grandma would basically be doing. No youtube, no hulu, no movie rental downloads, no internet gaming, no torrents, no kids and wife using it as well.
A family with some teenagers is looking at 30-40GB easilly, and you can bet a lot of their customers fall into that demographic, and it'll only get worse.
I have basic web hosts that provide FAR more bandwidth and transfer limits for less than $20/month. Am i supposed to believe this is anything other than price gouging? That a company with this kind of economy of scale cant afford to lay in the infrastructure to support their customer's bandwidth needs?
Im just waiting for FIOS to hit my area, then im gone TWC. - yohz, on 04/02/2009, -0/+15Charter put a 100GB cap on users below 15Mbit DL plans in February. I thought I had it bad, but guess not!
- ATL, on 06/20/2009, -0/+14FYI
Cox has a transfer limit similar to this, and if you exceed it, your bandwidth speed is cut in half for the rest of the month. - gfxlonghorn, on 04/02/2009, -1/+15How would you like to be charged differently for watching your TV service that you pay for because you watch more than other people?
- inactive, on 04/02/2009, -0/+14*all* the dicks
- apextek, on 04/02/2009, -0/+14Put your money where your mouth is. MArket share effects a company like this much more than popular opinion. If people switch away from TW in droves they will be forced to reconsider there decision. I live in Los Angeles, Ive already seen an increase this month. I plan on switching to AT&T DSL, (there highest plan is only $35)
Its not what I want but I would rather do that than let TW stick it to me - Grazzit, on 04/02/2009, -0/+14Come on Pookie lets burn this mother ***** down!
- ttamshadbolt, on 04/03/2009, -0/+14its common in Australia to have even lower download caps. For example i pay AU$99 per month for 25GB - which includes uploads :(
- ,,|,_, on 04/02/2009, -0/+14I've been a Time Warner Austin customer since 1998. If this happens I can promise that I will drop my Digital Cable (+ all of the HBO channels, Showtime, sports packages, etc), digital phone, and Road Runner broadband immediately.
As an IT professional, I'm often asked to recommend broadband solutions. I can also promise I will never again recommend TWC.
You can take that to the bank.... - mksmothers, on 04/02/2009, -0/+13If they try this in my home town I'll switch to someone else.
- RonPauls, on 04/02/2009, -0/+12Agreed. Great post. Remove the regulations, and we are good to go. Free-market regulations where people vote with their dollars is the strongest regulation there is.
In my area, Cox was sucking so I switched to Verizon, who gave great prices and service because they wanted to steal Cox's customers. That's how markets work. - cshard, on 04/03/2009, -0/+12I was going to use Skype to complain but then I ran out of bandwidth. :/
- BlackJackJester, on 04/03/2009, -1/+13For every dollar extra they charge you, do $10 damage to their building/office/infrastructure.
Simple. - BlackJackJester, on 04/03/2009, -0/+12It gets really murky when you realize that the 5gb cap, you're essentially paying $15 to be able to download an OS service pack, because it will be almost half the cap. If you go over the limit, you end up paying stupid amounts more.
This is mega stupid. -
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