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Sears.com Vacuums Up Customer’s Money

bbinbb.com — Buy a product online and then pick up your order at the local store — it sounds like the best of both worlds. But when a reader’s wife tried to buy a vacuum cleaner through Sears.com recently, she found it can actually combine the worst of the e-commerce and store shopping experiences.

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  • thenativeraver, on 10/12/2007, -0/+2"Sears is the place for a wide variety of Computer Hardware including Desktops, Laptops, Digital, and Photo Printers, Scanners, Flat Panel Monitors, Flat Screen Monitors, lcd monitors, cd-rom drives, cd rw drives, dvd rw drives and usb drives.

    Sears carries high quality brands such as Compaq, Hewlett Packard, Samsung and Sony Vaio."

    Via. http://www.sears.com/sr/javasr/category.do?vertical=ELEC&cat=Computers&BV_UseBVCookie=Yes

    Now go to their site and search for any of the follwing:
    cd-rom drives, cd rw drives and dvd rw drives

    Screw sears.
  • badfrog, on 10/12/2007, -0/+1Not really much of a horror story. Should have just disputed the charge the first day instead of crying about it for a month.
  • HarryBauzonia, on 10/12/2007, -0/+1That's good to know.

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