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67 Comments
- cdawzrd, on 10/12/2007, -2/+30"UPS-- the sound they make when they drop your package"
(bash.org) - WayneGoode, on 10/12/2007, -0/+14On the UPS site: http://www.ups.com/content/us/en/resources/service/support/delivery_intercept.html
BTW, "it's gonna cost you" - hotdamn, on 10/12/2007, -0/+10The movie Road Trip is hereby obsolete.
- wakkow, on 10/12/2007, -0/+10Why was your package only insured for $100?
- havaloc, on 10/12/2007, -0/+8This isn't for the receiver, it's for the shipper, from the UPS website:
This fee-based service for shippers allows you to request the intercept of packages prior to delivery, providing greater flexibility in managing your shipping needs. - quantumHobbit, on 10/12/2007, -1/+9Does anyone else see the prank potential to hack a buddy's computer and have his packages routed to strange locations. Are if you're evil send his mail ordered porno to work.
Of course Ebay scammers will be doing that for other reasons altogether. - jhnewt, on 10/12/2007, -1/+8Now re-post Omeganon's story on three other forums in the next 24 hours or it will happen to you!
- DrIce926, on 10/12/2007, -4/+11I have done a lot of business over eBay in the past, and I think this sounds like an extremely original concept, especially coming from a large company like this (that doesn't often happen).
How would I *know* if I got the address wrong, though? What if I just accidentally sent it to the wrong person...? haha
Side note:
Who else has had problems with stuff coming smashed and broken through Big Brown? It has happened to me every few months since Newegg has made the switch. I used to love their free FedEx shipping. It looks like it's time to find another small-guy computer parts store. - skyfire1, on 10/12/2007, -0/+6But stalefries, I thought teh hax0rs can do anything with computas!!!
- BlinderBomber, on 10/12/2007, -0/+5In the past Fedex and UPS only really let commercial clients with relatively high volumes change shipping information in transit. It's good to see that might change in the near future.
- stalefries, on 10/12/2007, -1/+6It's only stuff _you_ send that you can change.
- trghpy, on 10/12/2007, -0/+4UPS has had this feature on their web site for at least a year.
All you need is the package number or a message number and you can redirect the package.
From what i could tell, there are no security procedures to stop someone from taking their neighbors UPS note and then tell UPS to hold it so that a thief could go pick it up at the warehouse. - JohnboiWaltune, on 10/12/2007, -0/+3FedEx has let me hold a package at their depot for pickup numerous times. It requires a phone call and a sympathetic rep.
- allaboutdatiki, on 10/12/2007, -0/+3Is there an API? I have a killer idea to turn this into a long-distance extended-time game of Flash Pong.
- CoolWind, on 10/12/2007, -0/+3The blog article is totally wrong about what this service does, but the link to the new service at UPS could be quite useful to those who send packages.
- catalysis, on 10/12/2007, -2/+5I was pumped because I thought I could do will-call online before the package arrives. Turns out it's just a fee-based service for shippers. Why is this on digg?
- Muchocoffee, on 10/12/2007, -3/+5Am I the only one who sees this article for what it is -- a blatant marketing ploy for newegg.com and UPS???
Clearly these companies are sweetening this guy's pockets. - babaki, on 10/12/2007, -0/+2if you are a corporate customer, FedEx has let you do this for years. I do it all the time at my company. Its called a re-route.
- graywolf323, on 10/12/2007, -5/+7still doesn't change the fact that a UPS driver stole my PS3 and they only gave me $100 in refund and the cops wouldn't investigate it >_<
I hate UPS - whiledo, on 03/25/2009, -0/+2INACCURATE
This is a service for SHIPPERS, not RECIPIENTS. Plus, they have to pay for it. - SpeedoBurrito, on 10/12/2007, -2/+4What about the fact that I never actually receive my packages at home from them to begin with? Doesn't this just make it even easier for them to make excuses? What if someone else goes online and has your shipment delivered to themselves instead?
UPS - "Making Sure You Never Receive Your Package" - litkaj, on 10/12/2007, -1/+3This is completely worthless. Any shipper sending out more than a few packages per day is going to be using WorldShip (or some other 3rd party manifest system), not their online services, so this "feature" isn't even available to most shippers.
- MacSuxWindozSux, on 10/12/2007, -0/+2I know for a fact this is being used to defraud people.
People steal your social security number, a bank routing number, or a credit card... and order something. It looks legit, the addresses match, then before it arrives there's a switch in addresses.
This new feature is actually used this way by criminals. - admirabumblebee, on 10/12/2007, -0/+2Then dont get mad because you're an idiot.
If you're going to ship an expensive device, make SURE you know the policies of the shipping company used. - whiledo, on 03/25/2009, -0/+2Yeah, I'm trying to figure out how all this fits in.
Right now, all recipients get is this page:
http://www.ups.com/content/us/en/resources/service/support/delivery_change.html
Which requires the InfoNotice from a failed delivery attempt.
Everyone should bury this as inaccurate, as the summary is fairly clearly written to say this is for recipients. - ubuwalker31, on 10/12/2007, -0/+2This sucks...a service that used to be free...now has a fee!!!?!!! Boo UPS.
I understand the potential for abuse...but requesting a hold at UPS office, or a redelivery, should be free. - Kyan, on 10/12/2007, -0/+2Damn, that'll give you cold feet for thier service.
- riddlebox, on 10/12/2007, -0/+2I work Customer Service for a large company. We use UPS as a carrier. When we call to change a package address it use to be free. Now when I call them to change an address they inform me there is going to be a $10.00 charge for the address change to our company. Which we accept, so I wonder why it is being released to the public for free. Secondly, regarding the broken package. We have a lot of packages that either get delievered to the wrong address. They also do not require a signature for delivery. They will leave the box on porch or one time I had a case where they TIED a package to a mailbox, and then the snow plow came through and covered the package, and on their little notepad computers they carry for delievery they put that they had left package on the porch. Customer did not recieve package for an extra 3 days because it was hidden under a snow drift and the customer had to dig it out. POOR company if you ask me.
- hootpie, on 10/12/2007, -1/+3It doesn't really matter what address I put on the package because it will get either lost or damaged before it gets there.
I've sent 4 packages through UPS. Two were lost, one mysteriously on the final 1.2 mi leg of the delivery (some UPS employee is enjoying a new cell phone at my expense), and the other in the 2nd leg. The other two were damaged--one was just superficial, but the other actually damaged the product inside even though I had packed it quite well (I think they dropped a TV on it).
I've received 10 packages from UPS as well. Of those, only 3 arrived without problems. The other 7 were either delayed or lost, or some combination of the two.
I've now sent over 50 packages via FedEx and I haven't had a single problem.
Almost forgot to mention that the guy at my local UPS store is also a gigantic douchebag. What can brown lose/damage/delay for you? - graywolf323, on 10/12/2007, -0/+2it wasn't insured, the people at the UPS store told me it was though
they only grant up to $100 if your not insured - theotheragentm, on 10/12/2007, -0/+1This is such a lifesaver for a large company like mine that keeps customers on open account. They often forget to tell us they've moved and call like we should know. Our UPS driver will be happier too. We've called his cell phone number countless numbers of times to come back and dig through the truck.
- tblanchard, on 10/12/2007, -0/+1The Nigerians are gonna love this.
Online businesses only ship to your billing address for a reason - to prevent other people from using your credit cards. This lets the fraudsters circumvent that protection. It is a feature tailor made for criminals. Of course, you always could call them to change the address - this just allows the criminals to automate their thefts and achieve much higher volumes. - dimplemonkey, on 10/12/2007, -0/+1So who's rear end do I have to kiss to get some recognition. I posted this way before. DUPE DUPE DUPE! Digg is such a crock sometimes. Al-Gore-ithms my foot!
Ah, that felt better. NOT! - inactive, on 10/12/2007, -0/+1Shop earlier next time.
- inactive, on 10/12/2007, -2/+3This screams of package interception, all you would need is the persons password.
- whiledo, on 03/25/2009, -0/+1@dimplemonkey
The reason this got more diggs is because they know the write way to write a summary for popularity - incorrectly. Next try, try being wrong. - VeganG, on 10/12/2007, -0/+1What kind of weird scenario would cause this problem to occur?
- jaxxxk, on 10/12/2007, -0/+1Hope the security is good on this... Otherwise ytour nice new Apple TV you purchased from amazon might find its way into some hackers house
- Omeganon, on 10/12/2007, -2/+3*WARNING* UPS _will_ arbitrarily change your delivery address without your or the senders knowledge. I wouldn't have believed it but it happened to me.
Last month I accepted a loan through E-Loan. E-Loan UPS's a check to you that you use at the vendor (car dealer, whatever) to initiate the loan. They only require an adult signature at delivery to accept the shipment. I specified overnight delivery and paid their extra charges. I was home for the next two days but there was no delivery. On the third day I came home and found a final delivery notice on my door. I called UPS and asked them to hold the package and I would come by the next day to pick it up. When I arrived at the UPS station, the package was not there and on a truck for delivery. The kicker was that it was being delivered to an address that I have not lived at in over 10 years. E-Loan nor I ever gave UPS that address. When asked how they got that address and why they were delivering there the only answer I got was that sometimes they look up people in the phone book when they can't deliver to them and deliver to that address instead. Since I've never had a published number, haven't had a land line in 15 years and never had one at the address they decided to deliver to, that explanation rang pretty hollow to me. When I finally got the package, the original shipping address was clearly my current address and UPS had added their own delivery sticker with the different address on it. No manager at UPS could offer me an explanation as to why the delivery address was changed or what their specific policy was in this regard.
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Omeganon - earthtoandy, on 10/12/2007, -0/+1this is all assuming UPS will get you the package in one piece anyway
- entropy357, on 10/12/2007, -0/+1This service is not something every person who has access to a computer and has a package shipping via UPS is going to be able to access. The second sentence says it's a "fee-based service for shippers". It looks very much like something for large corporate customers who ship a lot of freight, and also probably something designed to entice such more such company's to use UPS.
- McG2k1, on 10/12/2007, -1/+2UPS is absolutely one of the ***** shippers in the shipping business. We've had countless deliveries lost and completely stopped using them over a year ago. The worst part about UPS, aside from the failure to deliver, is that if you select 7 day shipping and only live a mile from the shipper UPS will let that box sit in their sort facility for exactly 7 days before they try (try) to bring it over. No such problems with fed-ex, they want it out of their hands asap. Good policy for the receiver. Oh, and just TRY and have a positive experience at a UPS store, its impossible.
- stgeorge, on 10/12/2007, -0/+17-day shipping means 7-day shipping, why should someone else get their package late because you are trying to save a few bucks and throw a fit when you didn't get your 7-day shipping package in 2 days? Of course the company will concentrate on delivering the millions of other packages they have on-time. You got the service you paid for. If you really want it faster, pay the extra money.
- chingy1788, on 10/12/2007, -0/+1Now, us Australians will have to wait for this...
- inactive, on 10/12/2007, -0/+1They should get the stars of that movie to make a commercial for UPS:
"Dude, I accidentally mailed that sex tape to your girlfriend!"
"No worries, with UPS we can put a hold on that package."
etc. - tech42er, on 10/12/2007, -0/+1Not really. It's clear enough. If your a recipient, you just call up the shipper and ask them to redirect.
- Kyan, on 10/12/2007, -0/+1If you have problems with your feet, order some socks like the guy above. Dimtoe.
:) - admirabumblebee, on 10/12/2007, -0/+1Too bad airborne express, fedex and even USPS letter POST (super cheap) will all get that package there in 1 day.
UPS often wont. - WESMAN, on 10/12/2007, -1/+2I've encountered that problem before with them. I phoned to change the address and they told me that once its on the truck, its gone. Apparently they can't get a hold of the drivers or make a note or anything like that.
Its about time they've done something about it. - inactive, on 10/12/2007, -0/+0This sounds like the best way to commit credit card fraud online. Two thumbs up.
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