What is Digg?58 Comments
- Akaji, on 10/12/2007, -9/+53Uhh... "if you use the Geek Squad"
Sorry, but it's impossible to use Geek Squad - it's only possible to let them use you. It's also impossible for them to do their job right... - Rianousuke, on 10/12/2007, -1/+27 I worked at CC when they started trying to capitalize on GS. I worked in the computer department and they said: "You do installs and computer repairs now". No training, no tools, no pay raise... nothing. Since I was the only person there that knew what the hell I was doing I ended up doing all of the work, as I could not in good conscience let the customers' ignorance of Circuit City's money-grubbing ***** cost them their computers. I ended up quitting because of this. ***** company, ***** management, horrible company policies, no ethics, ***** employee treatment. I can't ***** wait to see CC get what they deserve.
Bastards. - chicken101, on 10/12/2007, -1/+27They're not really leaked... I mean, apparently they are declassified as far as I can tell. Pretty unexciting if you ask me.
- inactive, on 10/12/2007, -3/+18You mean, cheap and just as professional as most optometrists? The Walmart Optometrist got his degree just like every other professionally licensed optometrist. You are no more susceptible to bad optometry at a Walmart than if you chose any optometrist in your area.
- cculver, on 10/12/2007, -3/+13That's not lemonade... That's not lemonade at all!
- Universal, on 10/12/2007, -3/+121.2 - A DAY IN THE LIFE OF AN AGENT
6:00 AM Jarred from sleep by chorus of “Witchy Woman” emanating from clock-radio.
Mental note: change radio station.
6:09 AM Jarred from sleep by chorus of “Hotel California” emanating from clock-radio.
Mental note: change radio station now.
6:10 AM Eliminate.
6:15 AM Consume several bowls of Count Chocula cereal and 24oz. Mountain Dew.
6:25 AM Check email via kitchen computer using PCAnywhere to remote control computer in the living room which is wired to the server in the basement where the email resides. Wonder how life becomes more complex as I add more and more “time-saving” devices.
6:45 AM Today is shower day. Clients will be glad.
7:00 AM Watch new Family Ties rerun.
7:30 AM Hone tech skills with quick round of Final Fantasy XVII.
8:00 AM Choose clothing for the day: Choice of black pants/white shirt/clip-on tie or nude.
Nude not a popular choice at the office.
8:15 AM Print schedule for the day and hop into Geekmobile.
8:30 AM Brief stop in office to pick up video card, modem and more Mountain Dew.
9:00 AM Arrive at first client. Black lab greets me at the door. Licks me.
Glad I did not choose nude.
9:05 AM Client successfully pulls dog off me. Tie pin now missing.
9:07 AM Client explains problem.
9:08 AM Plug in monitor.
9:09 AM Print bill.
9:10 AM Black lab escorts me to the door with squeaky toys in tow. Sad to see me leave.
9:30 AM Back at office. Need more Mountain Dew.
11:00 AM Arrive at next client. Entire time in office a blur. Possibly consumed too much Mountain Dew.
11:15 AM Modem installed. Client extends offer of coffee. I accept. Coffee different from Mountain Dew - black and bitter, not yellow and sweet.
11:30 AM New video card installed. I’m working at light speed. I AM THE KING. REFILL COFFEE.
12:00 PM TEST FUNCTIONS OF CLIENT’S COMPUTER. ALL GOOD. REFILL COFFEE. PRINT BILL.
WHY IS CLIENT MOVING SO SLOWLY? I CAN SEE THE MUSIC!??!!
12:30 PM LUNCH. BURGER KING. MOUNTAIN DEW. PRETTY SURE I CAN SEE DEAD PEOPLE.
12:45 PM REALIZE THAT PHONE IS BEEPING... NOT SURE HOW LONG.
12:46 PM It’s the Boss (not Bruce Springsteen – MY boss). Regales me with tales of the “Early Days of the Geek Squad” in an attempt to calm me down.
12:55 PM Mood changes from lit to sleepy. Then back to normal. First half of day is over.
1:30 PM Arrive at third client. SERVER IS DOWN!!! Red lights are blinking in the hallways. Sirens are whooping. Sign reads “DEFCON 1.” Needless to say, I am no longer here to install AOL 9.8.24 PRO6.
4:30 PM I emerge from the server closet victorious. Hard drives were revived, data was saved and more caffeine was consumed. Today, I am a hero. Client is happy to pay the bill.
Executive assistants are writing songs, singing my praises as I leave. Drive away in Geekmobile, a.k.a. Cloud9.
5:00 PM Arrive back at office to tell my tale. No one is interested. (Secretly believe that they have not had enough Mountain Dew.)
5:10 PM EMERGENCY SERVICE CALL!!!
5:45 PM Arrive at local PR firm. Sad Mac. Deadline. ‘Nough said.
6:45 PM After much “techo-wrangling” and many magic utility discs, the Mac becomes happy again. So does the client.
7:15 PM Dinner time: Mac and Cheese and Twix bars.
8:00 PM Rest of night spent planning tomorrow’s network setup and playing Quake 4.73 Gold.
Somehow, network plan ends up including Quakeserver. May need to check that with client.
11:45 PM Sleep. Plan to dream about something cool, but will likely dream about .DLLs and ISPs again. - DiggingDeep, on 10/12/2007, -3/+11Like anyone really reads manuals.
- gkgv, on 10/12/2007, -0/+8I used to work for the geek squad as a double agent. I was one of the more techy people but people who didnt know ***** got paid more because they did a better job selling. or should i say ripping people off. I was the guy they would call when they couldnt get ***** to work.
- stalefries, on 10/12/2007, -2/+9Ugh, manuals.
- AkronGuy, on 10/12/2007, -1/+7It's not like this stuff is actually classified, or leaked. The whole "Top Secret - Burn or eat this document after reading" is only a joke. Anyone can get this stuff if they ask for it at the store or while an agent is at the house. Ask for everything they have and they'll happily give it to you, It's free advertising. Then you can scan them and post them on digg for everyone to see all the "leaked" information. ;-)
- TerriSchiavo, on 10/12/2007, -2/+8"Today is shower day"
well I think that pretty much sums it up right there. - cmgarcia, on 10/12/2007, -0/+6I work for Geek Squad. I actually know my *****. I'm ethical.
Commence the digg down of this comment. - Rianousuke, on 10/12/2007, -6/+11 The very thought of their existence repulses me.
(The "Geek Squad", not the manuals.) - Itazura, on 10/12/2007, -11/+15I didn't know anyone in the Geek Squad could actually read, this is news!
- inactive, on 10/12/2007, -3/+7Gotta love the simplicity of these manuals. Big giant pictures that say "This is where the DSL line goes". WOW.
- cal0140, on 10/12/2007, -2/+5It's funny how these manuals keep getting "leaked" despite the fact that they aren't used internally whatsoever. Most of this stuff is available as a resource in the company's intranet but it's not something anyone ever looks at
- V1ncent, on 10/12/2007, -0/+3You do have to admit the bottom of the page that reads "Burn or eat this document after reading" is funny. A little less funny than anyone using Geeksquad...
- bbrockchalk, on 10/12/2007, -0/+3Under ENCOURAGE for VoIP: "Attempting to setup this service by yourself could result in improper wiring that could cause total connection loss and permanent damage to your VoIP equipment"
You have got to be kidding me. - bariswheel, on 10/12/2007, -0/+3"Data Backuped"...? Geek Squad needs to proofread these documents....
- cal0140, on 10/12/2007, -0/+3addition to above: I was an employee for two years between 2004 and 2006. These docs are stored in what's called internally "Employee Toolkit" which is essentially an intranet site which also includes HR documents and company policy info. It's nothing an employee reads without going hunting for it, and it's definitely not used as a troubleshooting/repair resource.
- BPlague, on 10/12/2007, -0/+3I use to work for Geek Squad and Geek Squad is actually has good intentions it's Best Buy that ***** it all up looking for more and more money. Those documents are easy to obtain if you work for the company, I still have all the Geek Squad and Best Buy services documents on a pen drive. Best Buy/Geek Squad makes so much money sue to the fact that many people really do not know much about computers or are afraid they will mess them up. I thought the same thing when they rolled out this service but it is hard to separate myself from the people that really do not know. Installing a router is easy and most people will tell you that but have some who is afraid they will screw their computer up if they do it, not easy for them. I'm not trying to defend this company because they laid me off and really screwed me doing it but I will always remember one thing my high school economics teacher said, "If you are dumb enough to pay that much, then I am dumb enough to charge that much."
- ccanni1028, on 10/12/2007, -0/+2http://www.digg.com/how
1) Someone submits a link from a (in this case) Consumerist webpage.
2) People like the story, so they Digg the story. If it's "mostly boring/useless content", people won't Digg it or might bury it as lame.
3) Enough people Digg the story so it gets to the front page. If enough people bury it, it gets removed. - LiterateWolf, on 10/12/2007, -0/+2Geek Squad is owned by a retailer. That is why sales are more important to them. Best Buy should keep sales to salespeople and let agents fix computers and other services besides sales. Things would even out and improve.
- khyberkitsune, on 10/12/2007, -1/+3What's even funnier (and I think shoudl be leaked) is the fact that the Geek Squad uses non-commercial-use licensed software to do their job (Open-source NT/2K/XP password nuker, Darian Boot N' Nuke, just to name a couple) And I'm surprised they've not been nailed to the wall AGAIN (like Mark Shuttleworth did before)
I must have about 50-60 CDs from the geek squad. Confidential secret? Hell yes, because they're using software outside of the original license agreement that the software comes with. They could stand to be nailed for MILLIONS by the owners/creators of these programs should they get together and sue.
I dunno if the new 4.6.1 Geek Squad CD has the stuff removed, but I know the 4.6.0 CD has these free-for-non-commercial-use programs still on it. - disc0x, on 10/12/2007, -0/+1I really can't believe geek squad makes money,
yet another best buy failure. - Egress99, on 10/12/2007, -0/+1FINAL FANTASY XVII !?!??!?!?! Did i miss a couple releases of FF over the weekend?
- DiggingDeep, on 10/12/2007, -3/+4My Uber Tech Manual: "Do Not Use Geek Squad"
The End. - FarcicalFart, on 10/12/2007, -0/+1"Their is a flash based step-by-step guides that will run your through all the editing steps, take a look, it’s really cool!"
Nice grammar, Geek Squad. - trparky, on 10/12/2007, -0/+1I make $10.85, but I've only been there for about six months.
- djbelieve, on 10/12/2007, -7/+8Original post:
http://digg.com/hardware/GeekSquad_Troubleshooting_Guide_Revealed - LiterateWolf, on 10/12/2007, -0/+1Currently, I make $12.87 an hour at Geek Squad City.
- SirTezzy, on 10/12/2007, -2/+3RTFM!
- khyberkitsune, on 10/12/2007, -1/+2@trparky
You're getting ripped off. I work for the company that fixes what the GS can't do on HP's laptops. 20.90 an hour. You should take your talents elsewhere if you're even good enough to know bad memory will cause no video, because your talent will be sorely wasted on that company. - Shenaniganz08, on 10/12/2007, -0/+1Why can't techs around the nation organize and form their own computer tech business... if we managed to get free publicity on digg, myspace, youtube, etc we could solve all these problems.
I went from a cushy 17.70 dollar job from not even been able to get a job at ***** as geek squad. It seems from the interviews Ive been in people are more interested in whether you can commute X amount of hours a day or sell X amount of product as opposed to being a proficient troubleshooter. - michelrose, on 10/12/2007, -0/+1Nice indeed. Almost all people think so
- luispic, on 06/12/2009, -0/+0You know what they say... only smart people work for dumb bosses.
Listen gkgv, I'm tying to figure out the Tactical Case report form, because it's unreadable on the .pdf, think you can help me with that? what kind of information goes there, what are all those columns for?
-------------------------------
TITLE COLUMN 1 || TITLE COLUMN 2 || TITLE COLUMN 3 || TITLE COLUMN 4 || Customer Approval
-------------------------------
SOMETHING NOTES? (Additional notes)
--------------------------------
LAST TITLE...
thanks a lot man! - lolo2007, on 10/10/2007, -0/+0I used to work for the geek squad as a double agent. I was one of the more techy people but people who didnt know ***** got paid more because they did a better job selling. or should i say ripping people off. I was the guy they would call when they couldnt get ***** to work. http://www.gwafi.com/news.html http://www.gwafi.com/story.html
- Cogita, on 10/11/2007, -0/+0Dugg that. I'm not impressed. Butt dugg it for some reason.
- dd240sx, on 10/12/2007, -3/+3they better know this ***** in their head instead of reading it form lame ***** manual
- polkcomputers, on 10/12/2007, -0/+0@shenaniganz08
And so it begins... - zeitgueist, on 10/12/2007, -0/+0@shenaniganz
Guess what? Techs around the nation already work for GS when they can't get a better job. Surprisingly enough, there might be a few people in GS who know what they are doing. - zdiggler, on 10/12/2007, -1/+1how much does those so called Geeks makes?
When I used to work there tech guy there makes like 9.50/hr. - zeitgueist, on 10/12/2007, -0/+0Yet another failure? Uh, aren't they the biggest electronics retailer in the country?
- fortressgame, on 10/12/2007, -3/+2had them come to my house. what a dismal failure! failed to fix 5 out of 5 problems. Was insured the guy would have experience w windows media center edition. the guy who showed up had no idea what it even was.
i know, i was stupid for thinking they could do anything, but i was desperate. - bwesterman, on 10/12/2007, -3/+2I can't believe GeekSquad actually makes money! Even my mom can install a program, find wifi, make CD's, and back up *****. Are people really this dumb?
- stevebor1, on 10/12/2007, -3/+2big wow!
- KamikazeeDriver, on 10/12/2007, -7/+6what is this thing you call, "manual?"
- nevesis, on 10/12/2007, -3/+2Look, we all know (by now) that Geek Squad only cares about money.
Time and time again we've heard of horror stories, of either incompetence or peer theft. Some have even been documented on YouTube. ( http://www.youtube.com/watch?v=Hxqx4hgeKgQ )
We've heard Geek Squad insiders telling us they were the only tech with ANY clue, and insiders at national OEM repair depots telling us none of the machines they get from Geek Squad are ever diagnosed correctly. ( http://ask.slashdot.org/article.pl?sid=06/06/28/0034257 )
------------------------------------------------------------
So.. how is Geek Squad still in business?
------------------------------------------------------------
If most of Digg is comprised of geeks, whose friends and families go to for PC problems and opinions.. couldn't the Digg army warn everyone they know of the GS scam and effectively (6 degrees) get the word out to the poor people who fall for the GS marketing? - ccanni1028, on 10/12/2007, -2/+1"RTFM!"
You need a manual to learn how to "Restart The ***** Machine"?? -
Show 51 - 59 of 59 discussions
© Digg Inc. 2009
— Content created and posted by Digg users is