What is Digg?Warning: The Content in this Article May be Inaccurate
Readers have reported that this story contains information that may not be accurate.160 Comments
- alexj, on 10/12/2007, -5/+68don't think this will ever be on diggnation...
- Winters, on 10/12/2007, -13/+58When exactly are people going to learn to stop using godaddy? I transfered ALL of my domains away from them after the first few of a long string of stories just like this.
I'll digg it for awareness, but I don't have much pitty. Stop giving them your money. - Derrekito, on 10/12/2007, -12/+51owned, well I hope the bad press will get them to get their ***** together and get you what you need. Bad GoDaddy, so what exactly happened, who transfered your account?
- p9s50W5k4GUD2c6, on 10/12/2007, -3/+41I'm beginning to think GoDaddy needs it's legal ass whipped by a much bigger 'daddy' - including a customer base that votes with their feet as they cancel their accounts (mine included).
- sadsac, on 10/12/2007, -6/+42gregmo:
what do you have against *****? ***** have always been an excellent marketing tool - perhaps the best marketing tool.
blame godaddy's inept personnel for this mistake, but lets not blame *****! - Flashman, on 10/12/2007, -2/+34Place your bets, folks: do you think Kevin and Alex would omit a story that casts a sponsor in a negative light? Do you think it would be good or bad for them to do so?
I mean, they HAVE cast aspersions on Sony (for other things) while advertising that PSP game %u2013 I don't think they'd censor themselves if this story blew up into something major. - 16x9, on 10/12/2007, -1/+28If this is real, then as far as I'm concerned it's reason for serious concern.
With so many domain names having a real and large dollar value to the owner, the loss of control over a domain for as little as a few hours (let alone days or weeks) would be a serious problem.
I have a few domains through GoDaddy but I've never moved a domain _from_ GoDaddy so I have to ask: don't they require your password to complete the change? And if so, did this second group crack/guess this password?
Even so, it seems that this is one of those issues where there should be a faster mechanism in place to at least try to resolve the situation. On the other hand, in GoDaddy's defense, we don't know what you mean by " little or poor verification." As such it's difficult to know how responsible GoDaddy is for this situation. - corygump, on 10/12/2007, -3/+29@Winters
So what about the people that have paid in full for 10 years to their registar? Transferring your domain names to another registrar will just mean that you pay more money. This does not seem like a suitable solution. I am currently with Godaddy and have had good luck with them for the mean time.
@planetsrk I can only hope that you can get your domain name back. Good luck! - RBasil, on 10/12/2007, -23/+48You expect us to believe you with no proof and little evidence on your page? I'm not saying this didn't happen, but you could at least provide us with a little information on how exactly this happened.
No Digg. Marked as inaccurate.
Go ahead, mod me down now. - DumbCommonHerd, on 10/12/2007, -3/+28Yep. I would not use GoDaddy anymore. I have 150 domains registered with them....
As an example, one day someone called Godaddy and said I had a typo in one of the domains whois info. Godaddy high handedly charged me $10 and threatened to take over the domain. For a typo! And after all the business I do with them! That is a slap in the face...
I was lucky I was not on vacation or something and could handle it right away or GoDaddy would have taken my domain and held it for ransom.
Now that I put this as a digg comment, I can say this: it was possibly the most expensive $10 GoDaddy ever made :-) - inactive, on 10/12/2007, -1/+21Didn't this kind of thing happen to the original owner of sex.com? Some jerk fraudulently transferred the domain to himself and reaped the millions of $$/week till the domain was finally given back to its rightful owner.
- LordLucless, on 10/12/2007, -5/+21***** as advertising is used when there is no other reason to buy the product. If the only way you can get people to buy your product is to drape girls over it, then your product sucks.
- gregmo, on 10/12/2007, -9/+25When goddady attempted to sell domains with ***** is when everyone shouldve thought to get away from them.
As for people like you cory. Hope you dont get screwed over like this guy :( - Snakedal337, on 10/12/2007, -2/+17You tell us nothing of what actually happened. Your only telling us what is happening. Not why.
No digg. - BlackSheepx, on 10/12/2007, -2/+15LOL.
This weeks episode is brought to you buy godaddy.com, they won't do anything if your website gets hacked! Enter the promo code digg for 10% off! - Phil246, on 10/12/2007, -4/+16Sue then. If its their mistake then they are liable.
- Bioshocker, on 10/12/2007, -2/+12Short on facts, big on assertions lacking the evidence to back them up.
Big on "hey let's make a big page and use a public hue and cry to get my way" tactics shamelessly copied from that "stolen phone" page a couple of weeks back.
Perhaps give him his 15 minutes when he can do more than write 6 lines of foot stamping? - jtwilkins, on 04/03/2009, -3/+13Same thing I was wondering... Did you have your domain name locked?
- AMSRay, on 10/12/2007, -1/+10My company has approximately 20 domains with GoDaddy. When ICANN changed the rules and made it easier to transfer domains (and easier to hijack them), GoDaddy sent at least two warnings advising all customers to use the "lock" feature to prevent unauthorized domain transfers. We've sold a few domains that we no longer use and GoDaddy seemed very thorough making sure that I was authorized to transfer the domains. They even send out emails with a last chance link that you can click to cancel the transfer. I personally think this guy wasn't paying attention or did not keep his account up to date.
- automagnus, on 10/12/2007, -1/+9I know of another very popular site that had it's domain hijacked because of godaddy.
4chan.org used to be 4chan.net before it got hijacked - Flashman, on 10/12/2007, -1/+9He's arguing that they shouldn't have made the transfer in the first place. If that's true, then there's no reason for him to 'suck it up'.
- TomRitchford, on 10/12/2007, -1/+9Could you post some more details, please? It's really hard to tell what happened...
- inactive, on 10/12/2007, -0/+8Don't base your decisions on false articles. Scroll up and check out my comment with the ICANN link.
- siuyee, on 10/12/2007, -4/+12Use inaccurate when you KNOW it is not true. If you don't believe in it, just don't digg it.
I would like to mark your "inaccurate" inaccurate. - inactive, on 10/12/2007, -3/+10This is totally the fault of the domain registrant.
A) There is an option to lock your domain in your control panel.
B) Transfers don't just magically happen. The administrative contact needs to approve the transfer.
According to ICANN:
For each instance where a Registered Name Holder requests to transfer a domain name registration to a different Registrar, the Gaining Registrar shall:
2.1 Obtain express authorization from either the Registered Name Holder or the Administrative Contact (hereafter, "Transfer Contact"). Hence, a transfer may only proceed if confirmation of the transfer is received by the Gaining Registrar from the Transfer Contact.
http://www.icann.org/transfers/ - mydickhertz, on 10/12/2007, -2/+9The only problem here is that the net archive (aka WaybackMachine at www.archive.org) doesn't really show much for your site (except where it was suspended). You don't even put up a copy of your site or even an IP address I could go to (not that I'd be all that inclined to just go to a random IP address, but at least it would be a start). I'm inclined to think this is bogus! I'm not saying GoDaddy wouldn't transfer out your stuff, but your story has a certain smell to it. Hmmmm...
- humbledstrength, on 10/12/2007, -1/+8No digg. Inaccurate. Just a bunch of links and a crappy back story. There are a few links to planet feedback and what not. I just enjoy that he threw this up on digg so that maybe Go Daddy will listen to him or something.
I totally agree with this story smelling like something..... I checked on wayback machine too and nothing.
The proof is in the pudding. - Ashex, on 10/12/2007, -1/+8@phpirate:
Mainly because what you said doesn't really contribute to the discussion at all. What would he do? Buy PlanetSRK2.com and use it? He doesn't want another domain, he wants HIS domain. - Neticule, on 10/12/2007, -2/+9I had a similar thing happen, I owned 2 domain names, very popular sites, and someone got into my registrar, and transferred both of MY domain names, one to registerfly and one to godaddy. I had the receipts to prove that I paid for them and everything, Within about 2 hours I was talking to the president of registerfly, and he was able to get my domain back to me. NOT the story with godaddy, they wanted me to fill out 8 different forms, fax them in with 3 forms of id, and a bunch of other crap. I never got my domain back from godaddy... And I try my best to keep anyone I can anyway from their wretched website.
- stomicron, on 10/12/2007, -0/+7You're absolutely right, and in my experience, godaddy does an excellent job of this...they're one of the few I've seen that actually make you visit their website to approve a transfer.
planetsrk, some evidence (or at least a more complete story) would be nice here. - nethenm, on 04/01/2008, -0/+7Lax about security? You have to verify the last 4 of a credit card used on an account before you even get any info.
- TheJadedDog, on 10/12/2007, -1/+7This seemed a little odd to me too given the lack of information on the site (and the overall appearance of the site). I have used GoDaddy for quite some time and have never experienced any problems.
- toomuchpete, on 10/12/2007, -1/+7It's also worth noting that the user who submitted this, PlanetSRK, was not a Digg member until right before he submitted the story.
fishy++; - omnithought, on 10/12/2007, -1/+7You leave out a lot of detail. For instance, what was the "little or poor verification"? Every time I call they ask for my name and account number or pin, and if I don't have that, they won't do anything. If someone had your verification info, or was able to guess your password and logon to your account, it really is your problem and not theirs.
Also, the transfer of a domain requires an exchange of info via email as well. Plus, domains are locked by default, so someone would have to go into the account with the correct pw and intentionally unlock them.
Sounds like you ***** up and either chose a password that's not very strong or somehow leaked personal info and now you want someone to blame.
If anyone wants to prevent things like this from happening, it's very simple:
1) Always use very strong passwords that are "random" uppercase and lowercase letters as well as numbers, that don't include any known words. The more characters the better.
2) Memorize your password and pin, don't write them down or tell them to anyone, or let anyone hear you give them (except of course, the rep you're talking to).
3) Always get privacy on your domains. This prevents anyone from looking up domain owner info through WHOIS, and creates another account number and password to make any changes to that info, creating yet another wall of security.
I have a few domains with them, and though there's the occasional rep who's kind of rude, I've noticed that they are very tight on their security. - sHARD>>, on 10/12/2007, -1/+6maino80:
About 25% of the domains I've registered with GoDaddy didn't come locked. - blanski, on 10/12/2007, -4/+9I don't think they'll run it, for several reasons.
1) This story will not blow up or get enough diggs to warrant a mention on diggnation.
2) The PSP game's sponsorship wasn't nearly as big as what GoDaddy probably contributes. Not to mention it was probably not even Sony the ones paying them.
3) It's bad for business. They shouldn't bad mouth GoDaddy unless it was a big story. This story is not.
While it would be bad for them not to mention something bad about their sponsor it would be worse for them to go out of their way to bad mouth them over such a small thing. - HipOldGuy, on 10/12/2007, -1/+5I have been with GoDaddy for a very long time and have over 50 domains through them. I think they are great.
This story is too vague. - inactive, on 10/12/2007, -2/+6COME ON. Can anyone setup a page, make up a story....say about something popular on digg (GoDaddy, Google DIGG), then make it to the front page. PLEASE. GET REAL PEOPLE. This makes the digg community look bad!
- EVILKILLER, on 10/12/2007, -2/+6Has anyone noticed that planetsrk has one story dugg which is this one and he hasn't commented on it. I dugg it just because I want to see if it gets on diggnation.
- icaduda, on 10/12/2007, -2/+6Well, if it's that easy to fraudulently transfer your domain, why don't you just call up and fraudulently transfer it back?
- penguinboy, on 10/12/2007, -2/+6and you are basing this off one little "article" that barely contains enough information to be noteworthy? Sorry, but it took this guy 15 days to even realize his domain was transferred. You and I both know that GoDaddy sends out emails like there's no tomorrow if even the slightest change is made to our account.
- nethenm, on 04/01/2008, -3/+7Yeah there is no way somebody can transfer your domain away from you unless you basically are stupid and let it happen. I worked for GoDaddy and it is hard for somebody to transfer your domain away from you unless they have the administrative email contact or something like that. He probably didn't lock his domain. We got tons of stupid customers complaining because they didn't take the steps to learn about the domain they bought.
- inactive, on 10/12/2007, -1/+5all this article simply says is "godaddy did something wrong"
no other side of the story.
what a bunch of crap - drn666, on 10/12/2007, -1/+5What's this? Someone who sponsors Diggnation provides dodgy service? I'm not really surprised, for some reason.
If you want to see BRUTAL service and BRUTAL customer support, deal with CacheFly. We were paying the high end rates because we wanted a ton of bandwidth. The service was down like 2 or 3 times a week and the latency on requests for even tiny JPEG images was brutally slow.
I called them, they said "we're aware of the issue are are working on it, no ETA". This continued for weeks and weeks, until finally I called to say "Hey, if you guys can't give some sort of ETA I'll have to cancel my service." The customer service rep's answer? "Then do that."
I almost ***** my pants. "Then do that"?!?!? Are they out of their minds?
Fortunately, by threatening to charge back every penny they ever charged us from our credit cards we were able to walk away with credits for almost all of the service time we fealt wasn't acceptable. This was really their saving grace - their ability to credit us for their ***** service. - spectre_25gt, on 10/12/2007, -1/+5Give some actual details and proof and maybe I'll digg it. Until then, how am I supposed to know this is the real deal?
- masonreloaded, on 10/12/2007, -1/+4Maybe with a bit longer article and explanation of WHY he believes GoDaddy was in error, rather than just stating they were, I would give a *****. How a four/five sentence accusation with no details can make the homepage I have no ***** idea.
- inactive, on 10/12/2007, -2/+5Let me just say that GoDaddy has been treating me amazingly for well for over 5 years. They have even called me to say "you bought hosting for one of your domains 6 months ago and never used it." When I told them it turns out the site wont be needing hosting for now they turned off the hosting and refunded the 6 months. They have also called me to point out that a premium package I was carrying was operating at basic package levels. In this case they switched the hosting and refunded the difference of nearly a years worth of hosting. I would add that a Human being is literally 1 minute away every time I call GoDaddy and they are always cool, helpful and light on the sales pitches. GoDaddy.com has been excellent to me from day one.
- illu45, on 10/12/2007, -0/+3Well, that's unfortunate, although personally I'd like to know some more details about the communications you've had with godaddy and what exactly happened that they say its your problem.
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