138 Comments
- Hellman109, on 10/10/2007, -2/+91www.whirlpool.net.au is the site in question. Its an unbiased source for all things Broadband and PC in Australia. Biased to the point of no advertising except for one small ad for the hosting company that hosts it for free, which there are many negative comments about around on the site, EG no 'posative comments only' bias in play.
Ill be sure to warn everyone I know not to use the products the supplier pushes, if they cant handle negative comments how do you think there customer service and quality control is? - Hellman109, on 10/10/2007, -1/+67It looks like ISP's are starting to get in on the act of backing Whirlpool too, as the story is only new I presume it will take a bit for them to act, but the owners of two of the larger Aussie ISP's (iinet & internode) regularly post themselves on the forums... Pipe (Aussie player in dark fibre and large networks) look to be already getting in on it too.
In other words, companies MUCH larger then the scum suing whirlpool may help cover all costs in defending themselves, which kicks ass. - bitcloud, on 10/10/2007, -1/+30whirlpool is one of the most valuable sites for australians... I regularly consult it. I can't comprehend why anyone would want to sue the founder over comments on the site unless they were a) dense b) rude or c) all of the above...
I'm sorry, but this sort of treatment of your fellow citizen doesn't wash in australia.... 2clix can expect the karma that they deserve... - Lylepalooza, on 10/10/2007, -1/+26Whirlpool has helped me, and many others out on many occasions. I can't help but feel a sense of glee thinking about how many people just blacklisted 2clix. There is nothing better than an internet revolt to start the morning.
In fact, Digg owes them some kudos. When a routing problem erupted and most of Australia (not an understatement) could no longer access Digg, Whirlpool was the only site available to allow us to join together and help solve the problem.
http://whirlpool.net.au/forum-replies-archive.cfm/696912.html
If there is any way Digg users can support this group, do it. I know I will be donating or finding another way to support them.
Digg this up! - fugazied, on 10/10/2007, -1/+22How much bad press does 2clix want? I am pretty sure they just pissed off half of the tech support/admins/web devs in Australia with this.
- Natronomonas, on 10/10/2007, -6/+26This is the main, earlier Digg link...
http://digg.com/tech_news/Software_Company_Sues_Australian_Broadband_Site_For_Forum_Comments
Digg it! - Archon810, on 10/10/2007, -1/+21Windows 95 called, they want their window design back.
- inactive, on 10/10/2007, -0/+20Here's a screenshot of their software:
http://www.consensus.com.au/SoftwareAwards/CSAarchive/CSA2004/CSAart04/2Clix.2.jpg - Drahkar, on 10/10/2007, -0/+19So you are saying that the guy who runs the site should be able to sue you then? I mean all you are saying is negative and non-constructive comments about him. So he should obviously be able to sue you for large sums of money.
- theBlackCloud, on 10/10/2007, -0/+19Whirlpool is an excellent forum for consumer advice from consumers. One would hope that the courts will not allow a company to censor its unsatisfied customers, I can't even begin to imagine the implications of setting such an example.
- YuriSakazaki, on 10/10/2007, -1/+18I read the title and thought someone was getting sued for badmouthing washing machines and refrigerators.
- GeckoSlayer, on 10/10/2007, -0/+16"I personally pledge $10,000 towards their legal fund if required by form of conditional donation." - Owner of PIPE.
I respect that guy so much. - sdlee, on 10/10/2007, -1/+15This lawsuit is rubbish. I hope that 2Clix goes bankrupt.
- bobbles, on 10/10/2007, -1/+14Whirlpool is an awesome site which has helped myself and many others get decent broadband sorted out.
Am I the only one to say, "Who the ***** is 2Clix?" - ojk007, on 10/10/2007, -0/+13Dont digg him down hes right. Unlike america who have freedom of speech in their constitution(sp?) we have no such implication.
We are legally liable for our words. However litigation, as its known, is a long and costly process, hence why it is rare. - fkr3, on 10/10/2007, -0/+13WP is probably the biggest forum in Australia. It's the 48th most visited site in AU according to Alexa, and even internationally it's quite high on the list (especially considering it's almost entirely AU-only).
- inactive, on 10/10/2007, -1/+12i think that they deserve to be sued for haveing a ***** program
- bwad, on 10/10/2007, -0/+10
Go Whirlpool you have been of great service to Australia for many years, common sense will prevail. As an IT professional I will have no hesitation in expressing my thoughts with 2Clix as a result. - grungegbunny, on 10/10/2007, -1/+112Clix thinks they had it bad before trying to sue.. wait till the Digg crowd gets ahold of 'em.
- inactive, on 10/10/2007, -0/+10Quite a few ISPs in Australia use the forums practically as their official support forums.
I just wish there was a way to get uncapped internet in Australia rather than 20gb permonth plans, 10 times the cost of most other countries with 1/5 the speed, hopefully the new 650 Gb/s tube their building in 2008 to Guaum will increase the plans somewhat and remove some of southern crosses monopoly on data flow.
Unfortunately with Australia being geographically in the middle on nowhere, without much of a population vs land undersea size cable maintenance is a bitch and we pay heaps (although I'm sure a lot of that is monopoly). - Shad0wZone, on 10/10/2007, -0/+10and you're too stupid for this website. piss off already. no wonder you got banned from whirlpool. immature little brat.
- Tenoq, on 10/10/2007, -0/+9Victorians have a Bill of Rights covering free speech (as of 1st Jan, 2007). No other Australian state does - but I think the ACT might (territory, not state). But no, Australia itself has no Bill of Rights - but the right to free speech is a international right according to the UN.
- wush, on 10/10/2007, -1/+9That forum kicks ass. I often stumble across it when searching for info on Google.
- kitkatsavvy, on 10/10/2007, -5/+13aww come on! i didn't think the awesome whirlpool forum is THAT influential enough to drive customers away...well if whirlpool is that good,well thats awesome!
lol i know i dont make sense but i read whirlpool several times a day and leave comments.. i just hope if there is a case that Simon wins outright! i hope this doesn't make other idiots wanting to sue Australia's best broadband forum just because we deservedly bagged out a product that was *****..
come on..where the hell has free speech gone to? buggers me mate - Lemon, on 10/10/2007, -1/+9Retarded. Whirlpool is one of the best consumer tech forums I've ever seen. People post honest opinions, experiences and facts about broadband, companies and products as well as a bunch of other tech stuff (good mobile phone knowledge).
Sometimes the stupidity and narrow vision of people is mind numbing. - Yazilliclick, on 10/10/2007, -0/+8Conditional on them actually requiring it?
- sloppychris, on 10/10/2007, -0/+7Sounds like another Tucker Max / Antnee Dimeo mess.
"Someone said something bad about me?"
Logical Conclusion:
"Nobody should be allowed to say anything at all!"
http://www.tuckermax.com/archives/entries/the_dimeo_lawsuit_and_the_need_to_protect_our_freedoms.phtml - Tephra, on 10/10/2007, -2/+9so if I say 2Clix sux on digg does that mean they will sue digg too?
- drlog, on 10/10/2007, -2/+9Can you please provide details? I'm from Oz and I have been under the impression that there is free speech here - just look at what that stupid islamic leader can get away with saying!
Note to anyone offended by the last statement - if you heard what he said, you would probably agree ;) - Rooster99, on 10/10/2007, -0/+7I used to do tech support for Bigpond (Australias biggest ISP) and trust me, Whirlpool is a powerful website. People post complaints there about service and a lot of people read them. The big-wigs at Telstra are constantly browsing the forums to see how they are represented in the real world. There were many cases where employees were fired for posting information that was seen as detrimental to the company (despite the fact that it was (most of the time) all accurate).
I personally used Whirlpool to find the best ISP to use when I moved into a new area. I found out about service levels, customer support and pricing structure all in one hit. - redwire, on 10/10/2007, -0/+7I already stated this in the other post on this topic but its worth saying again:
2clix have really shot themselves in the foot anyway.
Every IT company and IT support tech worth their salt in Australia including me either use or consult whirlpool from time to time at the very least to see the changing states of ISP services. Anyone that attacks a service so important to us is an idiot frankly, we are the ones that make recommendations to accounting firms and everyone else they might have as customers as to what software to buy, and I guarentee of all my customers which range from fortune 500's to large accounting firms not a single one is going to get a comment in favor of 2clix any time soon.
Lets see if their rubbish software can assist they in calculating how long its going to take for them till they have to file for bankruptcy. - millerftw, on 10/10/2007, -0/+6Whirlpool is an irreplaceable resource for Australians. I have used it many times not just for news on Australian broadband but the incredibly friendly forums that have helped me a few times now.
- iamjackslibido, on 10/10/2007, -4/+10Sorry k, but if you live in Australia you have no legally enshrined right to free speech :( Just have a look at the sedition laws...
- Profitsee, on 10/10/2007, -0/+6I am not an expert in Austrailia constitutional law, but its seems unusual that a country which is "legally liable" for opinons can be subject to litigation. It seems unrealistic. A google search would reveal a TON of Austrailian negative opinons. How likely would litigation even be engaged? Like you concluded, there is a long and costly process. But I'm sure it would be magnified under such conditions that the internet presents.
- TheOtherGuy, on 10/10/2007, -0/+6The importance of Whirlpool in Australia is demonstrated by the fact that all the major Australian ISPs have their own customer service representatives monitoring the threads and responding to problems from their customers. 2Clix (whoever they are) are committing publicity suicide by taking this action.
- OZDICKO, on 10/10/2007, -1/+6Much like the glut of liablity suits of recent years have driven up the price of insurance to the point of being ridiculous (and put many small businesses on the scrap heap), this suit has the potential to make forum owners run and hide.
The public forum that the internet provides should be used by companies as a positive opportunity for feedback. If 2Clix product sucks (and I don't know that it does), surely the companies best way to fight that is to fix it and then use the publicity to show that they are a progressive forward-thinking organisation that values public feedback. This lawsuit is dangerous. And it's potential effect on forums around Australia (if not the world) is HUGE. - Spanca, on 10/10/2007, -0/+5There's a freedom of political communication in Australia (although even that has limits) but there's no constitutional or statutory "right" to free speech in Australia, other than the aforementioned Victorian and ACT Bills of Rights. With regard to the UN declaring that free speech is an international right... well that's great, but UN declarations have ZERO legal effect.
All that said, there's no chance in hell 2Clix will win this. - Tenoq, on 10/10/2007, -0/+5How do you block users on Digg again?
- lcarsdeveloper, on 10/10/2007, -0/+52Clix should have done the intelligent thing. They should have joined Whirlpool and asked the users "what's wrong with our software, how can we improve it?". They could have let those users help test new features and improve the product. By doing that many of the reviews would have switched around to positive, because people would feel like they're a part of the project and would know the company is actually trying to do a good job.
- gfnw, on 10/10/2007, -0/+5Holy crap, is this that new fangled "256 color" I've been hearing about? Who would possibly need so many colors?
- cyssero, on 04/18/2009, -4/+9The Statement of Claim (http://whirlpool.net.au/img/article/2clix/soc.pdf) looks like they're upset by a few bad reviews and customers trying to warn others to stay away. Microsoft would have sued half the Internet over its bad reports regarding Vista if they had to follow the same action (not that I agree though, Vista is brilliant).
The comments made were based on actual experience with 2Clix. If they can't stand the heat, they should stop selling crappy software. The Whirlpool forums have always been very good to gauge opinions on products, it would be a real shame if 2Clix would win (though I really doubt they will). - Curlz31, on 10/10/2007, -1/+6Whirlpool provides free and useful information about broadband in Australia. It has no advertisiing and no agenda except to allow ANYBODY to voice their opinions and engage in free speech. We all must fight for free speech when it is threatened, whether it be on the internet or in public areas. You can not 'regulate' free speech and confine it to particular areas. You either have it or you dont.
- inactive, on 10/10/2007, -0/+5"If 2Clix product sucks (and I don't know that it does)"
*snicker*
I worked there. I know the answer to that question, but I won't divulge it. - Garfunkel, on 10/10/2007, -0/+4I am a regular poster on whirlpool and find the website a brilliant source of information.
It is sad when a company supposedly looking out for the interests of consumers considers no possible advantages in allowing criticism to improve their products and services for future competitiveness.
Backfire. - Darkness123, on 10/10/2007, -0/+4I read this and the first thing I remembered was Sliders episode where 95% of the population were lawyers, and to buy some fries you had to have a doctors note etc to make sure it does not affect you.
- shaka999, on 10/10/2007, -0/+4Probably saying that if they need it they can use it.
- schoate09, on 10/10/2007, -1/+5Nice resolution!
- dave2003, on 10/10/2007, -0/+42clix have just bankrupted themselves because of this, idiots.
- eq2s, on 10/10/2007, -1/+5The two threads mentioned in the Statement of Claim:
http://forums.whirlpool.net.au/forum-replies.cfm?t=628356
http://forums.whirlpool.net.au/forum-replies.cfm?t=479484 - inactive, on 10/10/2007, -2/+6If you find Whirlpool to be a helpful service and want to give Simon a hand to fight these loosers then you're quite welcome to donate: http://whirlpool.net.au/faq-wp.cfm#4.11
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