What is Digg?120 Comments
- syco123, on 10/12/2007, -3/+52.1% of (1 year) = 8.76581277 hours
so if they guarantee 99.9% uptime in the TnCs would you be entitled to a refund of your anual fee? - Niten, on 10/12/2007, -2/+33Here's the thing... Dreamhost's shared hosting plans might not be the absolutely most reliable on the planet, but for the price they're really tough to beat. Although phone support is hard to come by, they seem to answer support emails quickly and thoroughly. And even their entry-level plans provide SSH shell access on Debian servers with MySQL, Python, Ruby, Perl, PHP, and so on.
So while I wouldn't necessarily host my bread-and-butter business website on a shared Dreamhost server, for a personal, recreational web page where a few hours' downtime or occasional performance issues aren't a huge deal, I can't imagine going with any other provider. It sure beats getting screwed over by GoDaddy. - yonis, on 10/12/2007, -7/+35They're actually not that bad of a host... constantly-growing bandwidth and disk space is *very* nice.
- inactive, on 10/12/2007, -9/+30Wow - I'm a dreamhost customer. Hold up - my homepage never went down, and its still up right now
- Beaver6813, on 10/12/2007, -4/+20I was reading their comments and apparently they can't afford extra backup lines, the UPS is meant to be backup.. but when thats down for maintenence it also knocks out the main power -_- Another one of the reasons they dont have like big batteries next to the servers is because they couldn't get permission from the site owner... i blame them and the building operator. Several times the answer was.... :"What do you expect for $7" and several times people were just told to go elsewhere if they weren't happy... I just think the handling of the expected unhappy response from customers was very unprofessional. But it wasn't all their fault in this situ.
- thejerm, on 10/12/2007, -2/+18that is what they were repairing.
- kupa, on 10/12/2007, -6/+20Oh noes, a planned outage caused outage. Teh horror. Would've been nice for an earlier warning, but from what I understand it was the datacenter who needed to drop power and do whatever it is they do. As for them being a ***** host, you know, they can be slow (site wise), but they been nothing but quick and responsive when I've had issues or problems. Like, you know, there seem to be actual people running the show at Dreamhost. Can't say the same for other hosts. Hell, I'm just glad they aren't some reseller, can speak proper English, and don't ***** you when stuff is messed up. "Hey, sql is down for a bit due to an attack" or "We're replacing some stuff on the servers" instead of half-assed canned responses that basically read "I'm a dumbass and don't know whats wrong, leave me alone!" >.>
- jojoyohan, on 10/12/2007, -9/+23Don't most reputable hosts have backup generators?
- cvp1, on 10/12/2007, -4/+17My site was down just as long as they said it would, a few hours (in the middle of the night). All my services are back, I can get to the panel, email, and the status blog too.
- mspiegle, on 10/12/2007, -1/+14This wasn't an entirely avoidable thing. The famous Garland datacenter (famous for being a horrible datacenter) gave all tenants about 48 hours notice of a critical power issue. Basically, a fairly large power cable (normally carries 4,000 amps) had been rubbing up against a metal shelf for quite some time and was about to ground out. If that cable had grounded out, 61,000 amps from the main distribution would have liquefied anyone in the room. Since merely looking at the cable could have caused it to arc and short, the Garland building shutdown all power for about an hour in order to replace the cable. When everything was over and they examined the cable after replacing it, they said you could practically see copper through the insulation (less than 1mm of insulation remaining).
I'll let DreamHost give you the real scoop, but I *heard* that their outage was prolonged due to some network hardware blowing up. - scootinger, on 10/12/2007, -1/+13My site on DreamHost has been going up and down for the past couple of hours but it was working fine before.
- robertlipe, on 10/12/2007, -5/+16My free software site is on one of their servers that happens to be named after a drink and is thus still rather dead-ish. I can log onto it; there's just the teensy detail that apache isn't running. So all they are in kind of a limbo state but the punchline to me and my users is that it's still dead. Uptime shows 8 hours, but if it's not on the 'net, it doesn't count in my book.
I wasn't too worked up when they announced they were going to have an hour long outtage in the middle of the night. Yeah, it's not great, but those things happen. They explained the problem was between their UPS and their server farm, so it's not like they were totally unprepared. Now that this hour long outage is going on about 17 or so, I'm officially unamused. I'm also wondering what kind of operation hosts 350,000 sites and doesn't have the expertise to bring it all back up successfully after a cold boot. - heydroid, on 10/12/2007, -1/+11Just because you have a UPS and backup generators, doesn't mean your power will stay on 24/7
When the link between the UPS and the servers fail, there is not much you can do.
Also, some times the USP and generator get into a fight, causing even more problems, or they fail completely and you didn't notice it until a power test. - inactive, on 10/12/2007, -2/+12Great, and now the status server is suffering the digg effect to add insult to injury... chuckle!
- tagnarth, on 10/12/2007, -4/+14What the hell are you talking about. I signed up a few months ago and had to do no such thing. You click on a phishing link or something?
- twylight, on 10/12/2007, -1/+10you fail at datacenter planning
To call it a datacenter you better only go down when the roof caves and water pours in.
A+B + A batteries + B batteries + generators + testing - no need for power based outages. (minimum)
I slept at a Holiday Inn and I do build datacenters. - chaosmachine, on 10/12/2007, -10/+19their servers are still down, and even their status page is failing to load..
- saibatsu, on 10/12/2007, -1/+10They had a scheduled power maintenance/cut off. It was indicated on their status site ahead of time, and it was for one of their three data centers. Not all Dreamhost sites went down, and many had no issue coming back up.
From their status site:
"We were just informed one hour ago from our building management that an emergency maintenance window is scheduled for this Saturday morning, February 24th, at 1AM PST. UPDATE! The building has just changed the window to be 23 hours later.. it is now scheduled for Sunday morning, February 25th, at 12:01AM PST. This maintenance window involves taking our entire building’s power offline for approximately 3 hours. The word from the building:"
"Since we have advanced (albeit limited) warning of this event, we will be onhand to physically power off all of our equipment at 11:15PM PST. Barring any unforeseen issues (on our end or the building engineer’s) we plan on having everything back up by 4AM PST, hopefully much sooner." - jtchange, on 10/12/2007, -0/+9@ MyDocuments
Actually, the depleting is only for new sign-ups to prevent overselling as they were doing before. Once you have an account, it will continually grow by X amount for both bandwidth and storage space. - poppa, on 10/12/2007, -3/+11I think that's only for those from a particular country.
- chaosmachine, on 10/12/2007, -2/+9here's what my server is doing right now. this is a fairly typical problem with dreamhost.
[garland]$ uptime
14:36:30 up 21 min, 6 users, load average: 17.17, 19.91, 14.74
let's compare that with my midphase account:
me@ans07 [~]# uptime
17:38:37 up 58 days, 3:31, 3 users, load average: 2.61, 2.01, 1.76 - jetpig, on 10/12/2007, -5/+12my site is loading fine, kthx. but ya all of us hosting on tehre shoulda known, i mean they DID put it on their status page. for a full day before it went down.
- lpmusix, on 10/12/2007, -0/+7That would be why you have fully redundant systems and machines with dual power supplies on different circuits :)
- compboy1, on 10/12/2007, -1/+7The official Dreamhost blog has posted an image of the offending power cable:
http://blog.dreamhost.com/wp-content/uploads/2007/02/image001.jpg - jetpig, on 10/12/2007, -1/+7and they have to redo the wiring so as to prevent a ground fault for the building.
- sembetu, on 10/12/2007, -3/+9B.S. Never had to do any such thing, and I use them for plenty of sites.
- Sp00nMan, on 10/12/2007, -3/+9This is exactly the reason why I left them.. Apparently they just don't have a good grasp of power requirements and a DR plan. Last summer there was a huge fiasco where their whole datacenter was up and down for a week. Pay $1-3 more and go elsewhere.
- dasunst3r, on 10/12/2007, -0/+54:28 PM - My sites and panel are working fine on DreamHost. dreamhoststatus.com is at a crawl. Just wanted to let everyone know.
- inactive, on 10/12/2007, -1/+6"I couldn't sleep so I was actually coding, but had no test server :("
What? Never heard of XAMPP? - jcaino, on 10/12/2007, -3/+8it's not really that hard as long as the host you're moving too is using similar systems (IE, apache+php+mysql or IIS+ASP.NET+MSSQL)
simply back up your web stuff, do a dump of your database. when you have the new account set up at your other host, get everything set up and test before switching the name servers.
switching the name servers will result in some downtime, but for most people its worth it. - jcaino, on 10/12/2007, -0/+5wow that does suck.
here;s the info from my shared-hosting account at pair:
%uptime
6:30PM up 308 days, 6:13, 2 users, load averages: 0.04, 0.05, 0.04
and the beauty is they reached the 'hard-limit' of users on the server and there will never be more users on there than there is right now.
it's a beautiful thing when a host doesn't over-sell their servers. and have realiable, stable systems. - kenwestin, on 10/12/2007, -1/+62:32PM PST - My sites are STILL down.. I think they are going for 24 hours.
- JC4P, on 10/12/2007, -22/+27STOP ***** DIGGING DOWN EVERY POST THAT DOESN'T SAY GO DREAMHOST.
I'm a dreamhost user, and my site was down from 11pm till past 6am, sadly it was the one night of the past month I couldn't sleep so I was actually coding, but had no test server :( - Nocturnal, on 10/12/2007, -1/+5Not everyone needs dedicated hosting. Also Dream Host is decent for what they offer. Of course there are always other choices. I had the one year $9.99 offer and never used my hosting. If only they used CPanel and WHM I would have stayed and probably still be there today.
- deweyhewson, on 10/12/2007, -6/+10I just did it last week with both of those and it took a couple hours (had to export my sql databases and re-import them), but I am much happier not being with Dreamhost. My site went down 3 different times in the first week I was with them!
- bradleyland, on 10/12/2007, -1/+5That's probably the thing I appreciate most about Dreamhost. Honesty. I always tell my sub-contractors, don't tell me it will be done tomorrow, and then have me crawling up your ass three days later. If it's broke, just tell me it's broke. I'm a big boy, I can handle it.
Thanks Dreamhost. Thanks for being honest, and thanks for doing the best job you can... especially at this price. - chaosmachine, on 10/12/2007, -0/+4i've dealt with worse than dreamhost, but they're far from the best either..
- JoeMittler, on 10/12/2007, -3/+7its not hard at all just export them. If dreamhost has phpmyadmin it is really easy.. Not sure i they do or not cause I have never used them and probably won't..
- econofast, on 10/12/2007, -2/+6I thought Dreamhost was the best thing going, until they went down every time they upgraded. Or a rat sneezed. Or... for absolutely no reason at all. They really have a chance of being a good host, but I've moved to another, who actually replies to my emails within minutes, not hours, and I haven't gone down for a second yet. For the same price.
Come on DH, get it together! I gave them 5 strikes, and they're out... - screenwalker, on 10/12/2007, -1/+5If you are looking for updates on the situation don't rely on Dreamhost so far
We found continuous updates since this morning at
http://www.duvet-dayz.com/archives/2007/02/25/338/ - Nogger, on 10/21/2007, -0/+3What are you talking about? No explanation? They are one of the few providers who tell you detailed and specific on their status page what is going on and don't give you the typical non-informative corporate BS.
- N3wtR0ckn13, on 10/12/2007, -8/+11I have dreamhost and I noticed. Is it difficult to move mysql and wordpress to another host?? I'm just curious.
- Kazrog, on 10/12/2007, -0/+3Dreamhost goes down sometimes, and the performance of Ruby On Rails on their servers is unbearably slow, but for they money, they're a great host for my sites that just need a lot of space and some basic PHP/MySQL stuff going on. Their access speeds are pretty killer too!
- nunbot, on 10/12/2007, -1/+4mine didn't go down either. but then again its not too popular so no one would have noticed anyways :)
- kick, on 10/12/2007, -1/+3http://www.google.com/search?hl=en&safe=off&q=credit+card+imprint+dreamhost&btnG=Search
- kassaralzabadi, on 10/12/2007, -0/+2Try to buy from outside US from Think Geek. They will ask for a utility bill. This is to prevent identity theft. Annoying yes, but sometimes necessary.
- jubba, on 10/12/2007, -2/+4Big deal.
Dreamhost costs me less money for a year of hosting than the amount I could probably find down the back of my sofa right now. If I wanted a host that could guarantee 100% up time then I should be willing to pay for it. People who's 'companies' rely on them should dig a little deeper in to their pockets. You wouldn't set up a shop in a tent.
I for one appreciate their honesty. When they do have down time (which isn't really that often) you always know what's going on and roughly how long it'll take to get fixed. - chaosmachine, on 10/12/2007, -0/+2even better..
[garland]$ uptime
14:49:04 up 33 min, 6 users, load average: 162.51, 98.00, 50.83 - nextgengames, on 10/21/2007, -0/+2Well my softly softly approach to support seems to work with DH. If you need it for mission critical applications, then not for you but for my needs their great.
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