323 Comments
- badqat, on 01/14/2009, -3/+415It's great when people take pride in their work and just do a job well because it reflects positively on them and their employer.
Then there are comcast employees... - doublefelix, on 01/14/2009, -2/+233That's Comcastic!
- boothash, on 01/14/2009, -1/+222I'm not going to bury this - I'd be doing Comcast's job then :)
- SHv2, on 01/14/2009, -5/+154***** Comcast. Can anyone see the obviousness of when Comcast "informed" me of my "excessive" bandwith usage? :P
http://i40.tinypic.com/15rd4s9.png - asgardshill, on 01/14/2009, -3/+90CABLE MANAGEMENT, *****! DO YOU SPEAK IT?!
- dOOBiEx213, on 01/14/2009, -7/+91"Comcast's spokesperson told the paper that cable is sometimes installed that way temporarily, and apologized for the delay." Temporarily until it hits the front page of Digg.
- bluekross, on 01/14/2009, -0/+75Nah. that's the traffic graph from DD-WRT. that clearly shows that he uploaded around 530gigs in one month. You sir, are my hero.
- DrummerAndrew, on 01/14/2009, -1/+74Commiecast is awesome! Apparently, I'm NOT too lazy to work for them.
- vertigo32, on 01/14/2009, -1/+60I just bought a house...the previous owners had Comcast install cable throught the house. When the cable was ran to the upstairs, the installer literally drilled holes through the siding, the walls, and into the upstairs and just fed the cable through. No grommets, no fittings, no jacks, just coax cable running straight through the walls. It wasn't even run up the walls, along the trim, or held in place using clips...the cable just hung down the side of the house.
Our realtor said that when he had cable installed, he had several window screens sitting against the wall where they came through. Instead of taking five seconds to move the screens, they just drilled a hole right through them and ran the cable through the hole.
You can't exactly blame Comcast - their subcontractors are the ones who don't give a ***** about quality, but Comcast is responsible for the work of their contractors.
On the plus side, when we had Dish Network installed, the guy who installed it did the cleanest and most professional job I've ever seen running cable down trim, tucking it up under siding, and clipping it into place. We are much happier with Dish Network, the DVR and HD are great, and the only thing we deal with Comcast for is internet. - awolfe91, on 01/14/2009, -0/+56Well sir, after careful study of the graph you provided, we believe that the "informed" action took place around December 8, 2008. Plus or minus 3 years for possible statistical errors.
- inactive, on 01/14/2009, -2/+52Uhh no. Temporarily until it shows up on the Baltimore Sun.
- awolfe91, on 01/14/2009, -0/+49It's certainly not just limited to Comcast
- SoundJudgment, on 01/14/2009, -1/+47Look out, Comcrap. Both Verizon and AT&T with their respective fiber-optic media and communication networks... will soon WIPE YOUR SORRY, LAZY ASS OFF THE MAP! That includes price, installation, speed and performance.
- draculthemad, on 01/14/2009, -0/+38Comcast doesnt do anything. They subcontract all work like this out.
It is great for their bottom-line, but they still give up the lions share of quality control.
So I guess it is still their fault. - Cheesasaurus, on 01/14/2009, -2/+36I'm going to bet you read the "article" on "quotation" marks.
- Murdats, on 01/14/2009, -0/+33@buddy
no such thing. - merreborn, on 01/14/2009, -1/+3355 gig a day? You're lucky they didn't just cut you off.
- Jektal, on 01/14/2009, -2/+32Why? He's paying for an unlimited account. And if his neighborhood network couldn't handle it, he wouldn't have gotten it. There's no evidence that his actions somehow impeded the connection of anyone else.
- Clumber, on 01/14/2009, -1/+30Just curious, did you have to pay extra for the cocksucking, or was that a special promo?
- DangerCollie, on 01/14/2009, -3/+29The relationship between most companies and their employees has become totally dysfunctional. Corporate managers squeeze and squeeze the workforce and after a while people are just numb to their job. Management expects them to take pride in their work and represent the company, then cut their hours, their budget, their pay while insulating themselves from unhappy customer feedback. The customers and employees at the bottom of the pile get the crap and a handful of people at the top get the bonuses.
This isn't limited to Comcast, they're just one of the more visible examples. Phone companies, airlines, auto manufacturers...take your pick. - DephexTwin, on 01/14/2009, -1/+25Actually, the Comcast guy was working pro boner.
- ifruit, on 01/14/2009, -0/+22We call that temporary permanent.
- dudio, on 01/14/2009, -0/+20I worked as a technician in cable, and we would never have been
allowed to run a temporary line on the ground like that. I'm surprised
that this being in the U.S. that no one decided to 'trip' over the line
and sue for $48 billion dollars. - buddyfarr, on 01/14/2009, -1/+21you get your tv/internet service from World of Warcraft?? that is sweet!
- MtheoryX, on 01/14/2009, -0/+19Enough is enough! I have had it with these ***** cables on this ***** driveway!
- WafflePirate, on 01/14/2009, -0/+19Course not dude. And obviously you don't need any knowledge of cabling either.
- Cubedude04, on 01/14/2009, -0/+18Nothing Comcast does surprises me these days.
- Spuy767, on 01/14/2009, -0/+18I remember when the cocksucking Comcast installer came to my house. He cut the ground wire that ran to my DirecTV equipment and ran it to his own. Now I've got a friend who works for Comcast and says that their trucks don't ever leave the ofice without all the equipment needed to run ground and ***** of that variety. This tells me that the Comcast tech was just too ***** lazy to walk the fifteen feet to his vehicle and get his own ground wire.
- mattmy, on 01/14/2009, -5/+23***** you
- DigDugDigger, on 01/14/2009, -1/+18What exactly are you doing with all that bandwidth? In all fairness if a service is called "unlimited" you should be able to upload 10x that without any problems... but still...
- SHv2, on 01/14/2009, -0/+17@bluekross
Doesn't beat the previous month :P
http://i41.tinypic.com/x1it0k.png - meeces, on 01/14/2009, -4/+20Charter isn't much better at times...
- tinkafoo, on 01/14/2009, -0/+16When Cox.net installed cable at my apartment, they just draped the cable from the roof, over some hedges along the side of the building. When the maintenance guys came over the next week to trim the hedges, out went my cable. Not only that, I found it in three different pieces!
Way to go.. *****. - janko10, on 01/14/2009, -0/+15Worst company in America. Not even a question.
- garlicdeath, on 01/14/2009, -0/+15First time I had Comcast installing my setup the guy looked around my room and commented with, "Wow. You got some really expensive stuff here. I really like the computer rig over there."
I just mumbled some random response but was paranoid as hell that he was going to rob my house someday. - tendonut, on 01/14/2009, -0/+14I made a mistake with Time Warner when they were running a line to my new modem. it was in the unfinished basement and the modem sat on top of 2 16-port Linksys switches (LAN parties) and my game/ventrilo/FTP/file server and my Smoothwall firewall were in plain sight on a rack shelf with a KVM switch. The guy immediately radioed back to the office and notified them that I was running a business (even though I explained to him I am just an advanced computer user, NOT running a business) and for a few months, they insisted on selling me only a business-grade line for nearly double the price of the connection I signed up for.
- MattFromSeattle, on 01/14/2009, -0/+14Jesus, are you running a Google farm out of your house?
- mikelieman, on 01/14/2009, -0/+13Well, I know another way to have gotten it fixed.
Someone trips over it, falls, and sues claiming gross negligence. - inactive, on 01/14/2009, -0/+13No, uploading 60GB a day isn't excessive at all! That's just, y'know, 2TB a month.
/sarcasm - TyrannousDotNet, on 01/14/2009, -1/+14 verizon customer service is much trashier. they constantly shoot themselves in the foot.
- xapkbob, on 01/14/2009, -3/+16Hey pal not every employee does this type of shoddy work. I've been with Comcast for 3 years now working in a system as a field tech and now for our national NOC. Every time that I had to lay a temp I was back within a week to bury the thing. If I couldn't bury it I made the call the have the line run properly.
There are definitely people who slack off but it's not all of us. Some of us really like our jobs and really try to get the ***** right. I never left a house once where the service wasn't working and I never left a mess like this.
As far as grounding goes I never left the office without the right equipment. If I didn't have the right equipment I'd go to the warehouse and get it. They always had the equipment I needed it's just a matter of filling out a form and picking it up.
I'm all for verbally kicking the ***** out of someone for doing ***** work just don't make generalizations. I like my work. I like my customers and I try very hard to do what I can to get them the best service possible. I know that I'm in the minority based on what I've seen but keep in mind some of us really do try.
The tech who did this work was wrong. The follow up was wrong. This situation was bad but not all of us are bad people. - luke374, on 01/14/2009, -0/+12Actually if it was unlimited you should be able to upload an infinite amount without any problems.
- SparkMoVement, on 01/14/2009, -1/+13Like the third person to comment this article, i LOVE how comcast tells you that you have used "excessive" bandwitdth by capping your internet. Even though im paying for an 8 meg connection, currently i am running at LESS THAN A MEG. Honestly, i have done very lil illegal activity, But someone should tell comcast that when you have steam installed on a computer with 37 games in it, Installing those on my new Rig took up 200 gigs, leaving me 50 for my average internet habits. So ***** COMCAST! for leaving me with Dial up like speeds since christmas.
- tendonut, on 01/14/2009, -1/+13ZING!
- bluekross, on 01/14/2009, -0/+12I'm surprised they stayed that long without being tampered with. Should given that cable a little tug and they might have actually fixed the problem. Had they just reconnected it, repeat the strategy until it is properly fixed. Remember to give them an angry phone call every time you give it a tug.
- Clumber, on 01/14/2009, -0/+11When we had Comcast to our new place, the guy was the laziest tub of fastfood and would not install in any room we wanted additional boxes because he'd have to "crawl around". In the only room he agreed to install for, he would only use pre-existing access holes, so we had to string coax (purchased by us, he didn't want to go get any from his van) over a doorway and through a closet to be able to have the television where we wanted it. Oh and of course, they tried to still charge us for the additional rooms that he refused to do, but apparently didn't mind charging for.
Sadly, we are just enough in the boonies that there is no competition. Hopefully that changes... - Groovel76, on 01/14/2009, -0/+11The problem was that they contracted the jobs out to any ***** contractor so there was no quality control. I'm not sure if this has changed.
I used to live in Prince George's County, Maryland and it was standard procedure to have your cable pinned to your baseboards. The locals would call it PG County wiring.
I knew a lady who was having Comcast install internet in her basement office. Her office was partially above ground so Comcast tried to feed the line through her window...her brand new window. The dude literally drilled a 1" hole through her window and fed the cable through. Then just draped the cable from the window to her desk. She freaked out telling them that she told them not to install the cable this way. So the guy pulls the cable back out from the window and proceeds to fill the hole with caulk which ruins the window allowing it to open only slightly. She had to have the window replaced.
After that fiasco, I wasn't going to let Comcast run any cables when I had it installed. I ran the lines myself. I had everything tucked away and a router already set up. The literally just had to turn the service back on. I wasn't going to be there for the install so I left instructions. Still the Comcast guy managed to ***** up my house by putting holes in my ceiling while walking on the wallboards in my attic.
Go to hell Comcast. - stealth45, on 01/14/2009, -0/+11I have about 6 running from a hole in the ground by my curb to the woods behind my house, just laying on the ground. I might have to start snipping them to get them taken care of.
- inactive, on 01/14/2009, -1/+11So comcast think nothing is wrong with installations where the cables are repeatedly flattened by cars pulling into the driveways, and exposed to the cold, vermin (rats could gnaw at those things) and any jerk that might think its funny to come and cut a cable in the middle of the night.
Stupid ***** bastards. - Wolfboy, on 01/14/2009, -1/+11skip blog, read source:
http://www.baltimoresun.com/news/local/bal-md.watc ... -
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