What is Digg?61 Comments
- inactive, on 10/12/2007, -3/+47LOL-
Family Member: "Would you like her new billing address?"
Citibank: "That might help."
Family Member: "Odessa Memorial Cemetery, Highway 129, Plot Number 69."
Citibank: "Sir, that's a cemetery!" - Jarrod, on 10/12/2007, -1/+39I believe it. Through my dealings with Citibank, I have found them to be THE WORST credit card company ever. Avoid them like the plague that they are.
- nomechingues, on 10/12/2007, -1/+37here is an idea, if im ever terminal and close to death, im runing my card to the limit weeeeeee!!!!!
- zweben, on 10/12/2007, -1/+26They have trouble grasping the concept of not getting paid.
I love the sarcasm in this story. Dugg. - johndi, on 10/12/2007, -0/+22I'm not too worried about my posthumous credit record either.
- rocke86, on 10/12/2007, -1/+22Citibank: "Our system just isn't set up for death. I don't know what more I can do to help."
Maybe when Citybank was established they assumed thier users would never die, with the new technological advancements and what not. - pizza, on 10/12/2007, -2/+23oh come on people. This isn't real. Citigroup is one of the largest banks in the world. There's no way they're not setup for death: "Our system just isn't set up for death"
http://www.snopes.com/business/bank/deadcard.asp - inactive, on 10/12/2007, -2/+22hmm am i the only one that thinks this is cute but not true?
Do you really think she was the first person to die with an open account?
Do you think citibank doesnt have methods for dealing with this?
The only think i believe is they asked for her death certificate. - lonnieh, on 10/12/2007, -3/+19IMO all of the credit card companies are a plague.
- stmiller, on 10/12/2007, -2/+14They hit her with LATE FEES on the annual fee. Charges kept occuring each month it went unpaid.
- inactive, on 10/12/2007, -2/+14LMAO! What the hell, it's like these people are confused about the basics of life and death, as if they'd never heard of the concept of death before or something. Maybe they really are from a different planet.
- cyrix, on 10/12/2007, -2/+13I wouldn't be suprised if they didn't have a plan for dealing with it. My gf cancelled her account and transferred her balance to her Capital One card. Yet Citi kept sending her bills and tacked on late fees. She called them up numerous times and told them she had transferred the balance, but they didn't believe her. It took about 4 months to resolve.
They do indeed suck. - blueday, on 10/12/2007, -0/+9Some CC companies bill the annual fee in 12 installments.
- TA_Superman, on 10/12/2007, -0/+8It's obviously a joke site people heh.
- hydrokayak, on 10/12/2007, -0/+7I've seen that everywhere! I'll let it pass this time though.
- Woofcat, on 10/12/2007, -7/+13"A lady died this past January, and Citibank billed her for February and March for their annual service charges on her credit card."
They billed her every month for her Annual service fee? Am i the only one that sees an error in that? - nailbunny, on 10/12/2007, -2/+8"What do they do with the dead people on your planet?"
oh my jesus that is so funny. - captHij, on 10/12/2007, -1/+7Yeah, this is bogus. When my father died he had a citbank card, and our experience was nothing like this. There was a balance on the card. They charged interest on it, but *everybody* who was owed money came to me with their hands out. I was in charge of the estate, and responsibilities do not end when someone passes. Anybody here thinks that any other company just walks away from an estate is delusional.
- saigumi, on 10/12/2007, -0/+6Man.. I remember reading this one way back on a dial up BBS.
- sandwichpants, on 10/12/2007, -0/+5Or you could make sure your last credit card before you die has no annual fee?
- 500freestyle, on 10/12/2007, -1/+6That made me lol. I can imagine lower level employees not knowing what to do though...
- vertinox, on 10/12/2007, -0/+4Actually, my biggest bitch about my credit card companies is customer service.
That and they will try to continually raise my interest rate when I'm not looking for no good reason which forces me to call them and threaten to cancel which they promptly reduce the rate back down to what it was. It is just a hassel.
If it weren't for online purchases, I wouldn't own em. - bazzmc, on 10/12/2007, -0/+4Snopes addresses this story: http://www.snopes.com/business/bank/deadcard.asp
- sysoprock, on 10/12/2007, -0/+4Hold on a second, am I checking digg or my work email?
This looks suspiciously like something that the middle-aged woman in accounting would forward to the entire office.
If we are going to start digging things like then then I think the front page needs more missing children alerts also. - plnegative1, on 10/12/2007, -0/+3It's a joke and they even have an archive of other jokes.
- nailbunny, on 10/12/2007, -1/+4the story did sound a bit anecdotal
- inactive, on 10/12/2007, -0/+3I know that your debt doesnt go away but i am pretty sure once you die, your contracts end. They can get whats owed but i doubt they can recover charges posted after death. And they will get whats owed, they dont care you died.
- kalphegor, on 10/12/2007, -2/+5c'mon, that's a joke, nothing more
or not? http://www.snopes.com/business/bank/deadcard.asp - rr525356, on 10/12/2007, -3/+5This goes to show that just because something makes it to the front page doesn't make it true. This is the type of thing grandparents email to each other. Funny, but lame.
- ejm508, on 10/12/2007, -1/+3True or not, I still got a nice chuckle from it, so +Digg
- inactive, on 10/12/2007, -1/+3I have to laugh, but not at the joke as posted. I laugh instead at all the people here saying "companies don't act this way."
My father died last year. He had six credit cards (in various states of use). Five of them behaved in reasonable fashions -- shutting down the card as of the date of death, rescinding all interest incurred after that, etc. And then there was the last one. It took over three months extra (besides the month or so every card required to make sure all potential outstanding uses of the card were accounted for) to close the account, and more than a few calls between our lawyers and theirs.
I've forgotten most of the details, though, because they were spectacularly overshadowed by DirecTV. DO NOT die while you still have a DirecTV account. Your relatives will not thank your memory for it.
DirecTV will not stop an account merely because you FAX them a notarized Death Certificate. They will only close down an account on the say-so of the person named on the account. End-of-story. If he's dead; tough noogies as far as DirecTV is concerned.
Long ugly story short, it took a court order to get DirecTV to close my father's account and stop threatening us with collections agency lawyers. Thank God he didn't have an AOL account too...
While this credit card story is most likely a funny fabrication, I found to my everlasting astonishment that it is firmly grounded in corporate reality. - novabeatnik, on 10/12/2007, -0/+2It seems that in order to run financial institutions you have to be extra stupid . The accounting practices of credit providers are truly unethical . Someone from Dell Financuial Services gave me the scoop once and they even calculate interest at a different rate for fees that they charge you (and dont seperate on the bills). It is also almost impossible to close an account by paying it off early. I think I paid 3000 dollars for my 1250 dollar laptop by the end.
- TheBigBad, on 10/12/2007, -5/+7I work for Citibank and I can guarantee this conversation never took place. We deal with people calling in regarding deceased cardmembers very frequently (there is a dedicated unit) and all we ask is that if possible a death certificate be sent in. The matter is handled in a very dignified, sympathetic manner.
How about instead of text we hear a recording of this conversation?
And for those of you who bad mouth credit card companies in this thread, you are the ones who signed up for a credit card, no one put a gun to your head. You read and signed a cardholder agreement before your card was issued so you know what is involved and expected of you.
The people who bitch loudest about cc companies are usually the deadbeats who pay their bills late, constantly exceed their limits, etc. - DesertSquirrel, on 10/12/2007, -0/+2Has this guy become the new Al Pachino or something? He's got like 3-4 stories on the front page right now.
- nailbunny, on 10/12/2007, -0/+2debit cards, man.
- cyborgO, on 10/12/2007, -3/+4What if I go to hell? Will Satan take the call and then pay my bill for me so he can take interest out off me for the rest of eternity? I have a funny feeling the hegemons of capatilism have a signed contract with Satan (probably God too!).
Yours truly,
Agnostic citizen of "debt-society" - sandjoe9, on 10/12/2007, -1/+2well now i will have to add Cancel Credit Card next to my Do Not Resuscitate tattoo http://news.bbc.co.uk/1/hi/health/2819149.stm
- kalphegor, on 10/12/2007, -1/+2cemetery is a great place to hide from frauds division or credit bureau
- letterten, on 10/12/2007, -2/+3I knew write off it's an urban legend, but it still made me LOL. Remember kids, if it's not in the CSR notebook, they simply CAN'T process it, literally or mentally.
- unitedstatians, on 10/12/2007, -0/+1this is directed at the diggers reading my comment.
Suits are manipulating the meaning of a few words, magnifying shows how they've been profiting. If we going to ever see these suits jumping of 12 stories, don't you ever, ever get "the card". - EasY_TargeT, on 10/12/2007, -4/+5Family Member: Yes, but that is where she is, start sending the bills there
Citabank: We'll just repose? anything she may have on her, such as clothes, ring, money, and that little mole on the inside of her leg, i just love that.
Family Member: Who the ***** is this? - redpillpopper, on 10/12/2007, -0/+1Would the bank repo a coffin someone bought for his own burial? I'll order a solid 24K gold coffin while I'm on my deathbed.
- steve693, on 10/12/2007, -1/+2"Our system just isn't set up for death."
What a line! lol - echosierratwo, on 10/12/2007, -0/+1amusing
- inactive, on 10/12/2007, -2/+2haha, I love the ending
- volsung, on 10/12/2007, -1/+0"Oh man, it was so funny that i wanted it to be true :-("
And thus we have the reason that rumors spread on the Internet.... - crythias, on 10/12/2007, -0/+0Who cares about interest rates? Pay your bill in full every month, interest rates won't matter.
- coldfusion1970, on 10/12/2007, -2/+3Oh man, it was so funny that i wanted it to be true :-(
- shinew, on 10/12/2007, -0/+1those peope who work at the credit card companies only know about money... idiots!
- mogdor, on 10/12/2007, -0/+0You know, if these Citibank folks weren't at Citibank, and were just reading this story as we are, I'm sure they'd be just as amused about the idiocy of the whole situation. It's interesting to see how shifting your role can bring about a sort of idiotic tunnel vision; all they see is getting paid, pleasing someone higher up, conforming to company policy, etc., and any sort of common sense outside of that limited scope just doesn't exist to them when they're on the job. Or then again it could just be that they're just morons.
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