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99 Comments
- auslangley, on 05/12/2009, -2/+23I cant tell you I certainly have a heat issue with my Macbook Pro containing a Nvidia GeForce 8600M GT video card. Even with a cooling stand it over heats and shuts down. I Have had 3 logic boards and are onto my second Macbook Pro, which was replaced by Apple.
Is this just me or is anyone else kinda unlucky? - Tenareth, on 05/12/2009, -4/+23Why not Sue Dell? They sold it to you... I don't sue the brake makers if my car's brakes fail, I sue the guy that made the stupid decision to use bad breaks and sell me the car. If they want to turn around and sue the brake maker, that's their issue.
- LiquidSpark, on 05/12/2009, -1/+19This is good to hear. Nvidia is the most major miserable hardware company when it comes to support. Also, they way they've handled the issue of faulty chips has been horrible. They've been telling people to just "buy a new one". I hope this becomes class-action.
- miketest, on 05/12/2009, -4/+22I am the one among the dell owners who have sued nvidia.
- RyanoPT, on 05/12/2009, -1/+16Maybe you misread, Nvidia admitted to there being flaws in their older graphics cards in 'significant quantities'. The company, not knowing this, will have bought the chips and sold them again in their laptops. You do the math...
- rebotfc, on 05/12/2009, -2/+14Yet these companies still had no qualms in selling their laptops even though they know they were faulty!
Once again the consumer gets shafted. - miketest, on 05/12/2009, -0/+10I sued them only after they admitted to their faulty cards.
- dougle, on 05/12/2009, -1/+11*clap* *clap* *clap* Damn right they should replace them.
Sneaky *****. - jcronkhite, on 05/12/2009, -0/+8Had I not purchased the ridiculous warranty on my HP laptop, I would be joining the lawsuit myself. I did have to go through months without my dv9000 while Best Buy replaced the board each time with the exact same flawed chip set. It almost became humorous. The 3rd time I picked up my repaired laptop, I told the employee that I would see him in an hour. And of course, when I booted the laptop, it only took 2 minutes for the video to freak out on me for the third and final repair. Ultimately, I was awarded $1800 store credit for a replacement. But I ended up buying a laptop, a desktop, and a portable satellite radio. I would say it worked out for me in the end.
I do hope all those affected get what they deserve: a new laptop. - Tenareth, on 05/12/2009, -1/+8Every manufacturer will eventually have a bad line, this was one of Nvidia's. Remember Pentium floating point?
- chrisOrbit, on 05/12/2009, -0/+7I have an HP laptop with a 7200 M card built into it. I have had the motherboard replaced 3 times now. I'm hoping it craps out again soon so i can take advantage of the lemon law.
- ravage86, on 05/12/2009, -1/+7Then it should come with a disclaimer in big red letters, "even though this machine meets the minimum system requirements for almost every game, playing games can break your computer"
- Mankind121, on 05/12/2009, -0/+6Whens the last time omega drivers were updated? Looking at some of the drivers, not since December 07
- Agrajag, on 05/12/2009, -0/+5I had that problem until I installed smcFanControl. If I'm going to do anything graphics-intensive I just crank the fans up to max, 6200RPM, and it seems to work fine. It's a bit annoying that I had to install a third-party application to do that, I know Apple is all about aesthetics, and silence might be part of that, but I'd rather have a noisy fan than a non-functional laptop.
- xdarkfluxx, on 05/12/2009, -0/+5I had an Asus G1 with a 8600GT. It ran really hot and it crapped out a few months ago. I just called Asus up and shipped my laptop (it was covered under the manufacture warranty) to them and they replaced the motherboard with one with the Nvidia 9500m GS. Now it runs a lot cooler.
- inactive, on 05/12/2009, -0/+5yep that happens to me too.
- AceyS, on 05/12/2009, -0/+5My Macbook Pro 2.2ghz (the first core2duo) one day sort of just... went crazy. The screen looked like a funky mesh or red lines and wouldn't go away. Took it into Apple, they had to replace the entire log board. I guess one of my sticks of ram went bad too. The little feet on the bottom got replaced even though I didn't mention one went bad. Anyhow, I'm sure Nvidia had to pay for all of that considering it was their processor that went bad.
Got my battery replaced the day I got it back, too. Might as well been a brand new laptop. - kg37, on 05/12/2009, -0/+4Does anyone know what specific video cards and/or processors this complaint pertains to?
- RyanoPT, on 05/12/2009, -0/+4and the RROD on the 360? Big mistake...
- 2of8, on 05/12/2009, -1/+5Horrible generalization. I can point out to you laptops that play games better than some desktops. Also, which games are we talking about here?
- anexanhume, on 05/12/2009, -2/+6It's just the 8600 cards that are affected. They had a bad solder bumps. The manufacturing has taken care of it now.
- xdarkfluxx, on 05/12/2009, -0/+4Noone knows exactly which chips are affected since Nvidia never released a list. But its mainly the G84 and G86 series. Which are basically the 8400 and 8600 series (desktop and mobile). Also some claim that the G92 and G94 series are also affected.which are the early 9 series.
- mleaman, on 05/12/2009, -0/+4Had the same issue with my first Macbook Pro. After raising hell they finally took it back. The next one ran great. However, gaming in bootcamp gets VERY hot and forces a shutdown.
- Phil13, on 05/12/2009, -0/+4The Mobility Geforce 8600 GT, which was standard in a lot of laptops a year to two years ago.
It might include more than that, but that was definitely one of them. - scy1192, on 05/12/2009, -0/+3The 8600gts in my desktop PC goes from 75-90C under load.
- Kyrgizion, on 05/12/2009, -0/+3I'm stuck with a brand new 280GTX running at 85°C under DX8 load, and 105°C (!) in DX9-DX10. Temps go from ~70°C to 105°C in about 50 seconds. Yet I cannot get my card returned since "it's not a proven hardware issue"...
- inactive, on 05/12/2009, -2/+5More heat issues with nVidia cards. Anyone buying a PC or laptop with an nVidia chipset should check its average temps. It sucks getting stuck with an nVidia card that starts out with decent 40-50C temps, then moves to it's true 70-80C temps.
- trentrezn0r, on 05/12/2009, -1/+4What is someone has a Quanta laptop that uses a nVidia chip. FYI, Quanta is an original manufacturer that manufactures laptops for their customs such as ACER, Apple Inc., Cisco, Compaq, Dell, Fujitsu, Gateway, HP, Sony, and Toshiba (plus many more) who then slap on their logo, install Vista, and ship it out.
1.) Would said lawsuit be limited to only the PC sellers mentioned in the article, or ANY laptop PC that uses this nVidia chip?
2.) What specific nVidia chip is this lawsuit about? Obviously it can't be all of them. - ejlhp, on 05/12/2009, -0/+3Your mom got shafted last night.
- ucbmckee, on 05/12/2009, -0/+3I have an HP dv7 laptop with the upgraded 9600M nvidia chip and it overheats even while idle. On my desk, I have to keep the damned thing propped up on coasters, just so there's enough ventilation under the fan to use it. Even at that, it emits more heat than most space heaters. Any attempt to run a 3d intensive app (you know, what the laptop and chip are supposedly designed to do) frequently ends up with the laptop overheating enough to force itself to sleep/hibernation. It's impossible to use on my lap, in bed, etc. due to the heat (it goes to sleep, burns my legs, etc.). I've installed 3rd party fan control apps, but then the noise becomes unbearable. It'd be a great laptop, if it tried a bit less to emulate the heart of the sun...
- KennMac, on 05/13/2009, -0/+3I have the same laptop and have sent it back to HP to have the board replaced twice already. Worst purchase ever.
- digitalpencil, on 05/12/2009, -1/+4They all tried to get Nvidia to own up to their ineptitude who simply said that only certain lines were affected and that none of the faulty chips were since sold to any parties (despite the user-base consistently reporting faults).
This then resulted in internal investigations and I know for a fact that Apple are offering free repairs/refunds on all affected hardware 2 years outside of purchase date and regardless of warranty status. I just had a look for HP and Dell but didn't find anything, i imagine though that they are offering similar policies.
http://support.apple.com/kb/TS2377 - digitalpencil, on 05/12/2009, -0/+3^ The problem arose some time after purchase due to heating/cooling of the chipset causing expansion/shrinkage. By the time that the problem was correctly identified though, the manufacturing issue had been resolved. Moreover, it didn't affect all G86/7 chipsets, just select runs (albeit a large number of runs).
Basically, there was little point in pulling the lines as, by the time the issue had begun to properly surface, they were already all using updated chipsets that didn't suffer the same design flaw. - molochi, on 05/12/2009, -1/+4"I know they've come a long way, but laptops simply aren't made for gaming, guys."
What the hell kind of stupid statement is that? You don't build hardware that breaks when you use it and not expect to be sued. If Nvidia says "this product needs 50w of thermal dissipation" and dell acts in good faith, there should be 0 problems. - Andrwmorph, on 05/12/2009, -0/+2My brother has a HP tx1000 tablet PC that is unusable due to it overheating after about 10-20 minutes of use. It does have an NVidia GPU but I'm not quite sure what it is.
- np0731, on 05/13/2009, -0/+2dude same here.
dugg - rexlu, on 05/12/2009, -0/+2Good Job!
- nextekcarl, on 05/12/2009, -0/+2Which I still say Intel could have turned into a PR bump if they had just come out and said, "Although it is a problem that very very people not doing scientific research will ever be affected by, we take our products and customers so seriously we are replacing every single one at our expense." Or something to that effect. Instead, they tried to say it didn't really matter, we won't do anything about it, blah blah and then a few months later are forced to replace them for free anyways. All they got out of it was a bad rep for a while.
- t0ny, on 05/12/2009, -0/+2You have to check this out. http://www.olofsson.info/ Its called input remapper and one of its features is it can control the MacBook Pro's fan under Windows :). Since I started using it I have not had a single crash ( due to heat problems ) while gaming in Windows.
- Crosshare, on 05/12/2009, -3/+5Damn, I was hoping this was going to be a class action for NEVER updating their laptop video card drivers if you own a Dell. Omega drivers FTW!
- bertoman, on 05/13/2009, -0/+2Go to http://hplies.com for more info on the HP models involved...This has been going on for quite some time, and hp has been trying it's best to keep it under wraps by deleting forum posts, etc. It's about time this finally hit Digg!
- constchar, on 05/12/2009, -1/+3I don't mean to be a troll here, but on a serious note I originally was a Nvidia fanboi since the GeForce 2 but in recent years both their prices and temperatures have gotten out of control.
So when I decided to build a new computer, after being convinced by some friends, I took a gamble and switched to ATi.
So far I'm extremely pleased with my ATi card because it didn't cost me much, has great performance and has relatively low temperatures.
Please Nvidia... get your act together. - inactive, on 05/12/2009, -0/+2Well, I had a faulty battery in a MBP and apple replaced it 3 years out of warranty.
So, when they extend their warranty, they really extend their warranty.
Consumers are only shafted if they are afflicted with bad solder bumps which not ever board has.
Oh yes, and did I mention caveat emptor? - StinkyPete312, on 05/12/2009, -0/+2i wonder if i can get in on this *****? bought an hp laptop a year ago and i'm not even sure you could call it a "laptop." the goddamn thing gets so hot that after about 5 minutes you can't take the heat anymore. I haven't had any shutting down problems, but i did have to by one of those cooling systems you put your laptop on.
- ethana2, on 05/12/2009, -0/+2Owner of a Geforce 8400M GS here, avoid these too.
- lolwutpear, on 05/12/2009, -0/+27900 GS here, idles in the 65-70 range, goes to 80 under a load. It was going up to 90 before I cleaned it out.
That's the second video card for my laptop. The first one (same model) died after about 14 months of ownership. - inactive, on 05/12/2009, -0/+2If Nvidia has to get sued by big computer companies before they act what chance do we have?
- inactive, on 05/12/2009, -0/+2In the mean time, you could try using nTune (available at nVidia.com) to set your cards fan speed to 100%. This actually helps lower the temps by a 2-5 degrees (from 78C to 72-73C). Not much, uses more power, but it helps a bit.
- jkerkeide, on 05/13/2009, -0/+1Yes if you want some really outstanding information bout the HP models and hear many, many stories from us who have dealt with HP , definitely go to http://www.hplies.com/
- ilgaz, on 05/13/2009, -0/+1Can Quad G5 owners with NVidia 6600 join? I got like 100% FPS rate difference (in bad sense), WindowServer using 20% CPU when progress bars displayed. All happens when you run Leopard. It includes 10.5.7 too, just checked.
I don't buy "Apple is coding the drivers", sorry, Apple could be fixing some of their junk but NVidia is the one coding there.
The root cause is, NVidia and ATI are the only ones left, it is even worse than x86 monopoly. Did you check Nvidia GPU cards for Mac Pro prices? Shame. Endianness, PPC, Open Firmware excuses are all gone and look at the prices!
Do you think they would dare to ship that junk, combined with faulty drivers if there were 5-6 competing GPU manufacturers like old days? -
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