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493 Comments
- justjeninsf, on 05/17/2008, -25/+209Hey all - first, we're fixing this issue.
But, I wanted to chime in and let you know why Opera wasn't tested. As we're planning releases and testing we have to base some decisions on numbers. Unfortunately, Opera users account for such a small number (less than 1%) of visits to Digg, it's not a browser we can proactively test on. Please keep sending us your bug reports (support@digg.com) and we'll keep investigating issues as they come up. - andyduncan, on 05/17/2008, -28/+185Both Opera users are going to be LIVID!
- LumpOfCole, on 05/17/2008, -23/+179Extremely frustrating. Happens in 9.27 stable and 9.5 across all operating systems. And the error console is chock full of errors when not even on a thread with comments. How the hell did they code this system?
- TenebrousX, on 05/17/2008, -26/+122The last comments system was rolled out in June of 2007. Also, on the last townhall, didn't Jay say that Digg gets about 26 million uniques per month? So you've been working on the new comments system for 11 months and you never bothered to so much as open a page in Opera, the browser of choice for 260,000 members?
- RexMaxus, on 05/17/2008, -6/+87I am so sorry.
Really, I wouldn't wish that on my enemies. - alpjor, on 05/17/2008, -4/+84Thanks to everyone who has been submitting information to this story. We at digg are hard at work on this issue and will have a fix as soon as we can. I'm going to be monitoring this story, as well as the story on the new comments system for anything that our users can help with. Bug reports are awesome! Thanks for all the help.
- Drahkar, on 05/17/2008, -12/+75For all of you whining about Opera. The issue isn't looking at it in Opera and seeing the problem. Its opening it Opera, seeing the problem and then figuring out not only how to fix it but fix it and not have it break something else. When you have 99% of the people using the site having issues with the previous comment system you are going to address that 99% first. Those of course being Firefox and IE. Once those are addressed -THEN- you work on fixing the last 1%. Some people say that they don't want to belittle you. Its not about belittling. These sites make money on advertising. Unfortunately they are going to fix things for the ones who make them the most money first. Its simple economics.
- MikeSD34, on 05/17/2008, -7/+61In my opinion a browser should never crash, javascript errors or not. This seems like a failure on both sides to me.
- asebastian, on 05/17/2008, -5/+55i run opera 9.27 and it crashes everytime i click on a story.
- RobotChicken1, on 05/17/2008, -4/+50To be fair I would be pretty ***** mad if my browser of choice crashed on a site I frequent.
- HigherLogic, on 05/17/2008, -6/+49Because some like to drive Porsche, others Ferrari.
- debtman7, on 05/17/2008, -3/+44Exactly. There is absolutely nothing a web page should be able to do that would cause a browser crash. If opera is crashing, it's absolutely a problem with opera. It may or may not have be digg doing something wrong with javascript, but without a doubt opera is mainly the culprit.
Side note, it's not just opera that has these issues. I've been doing a lot of js development lately and can crash firefox 3.0b5 regularly when trying to access undefined variables in certain circumstances. - Laminarcissus, on 05/17/2008, -20/+57I know, 0.26 million members seems like a lot, but not when you have 25.7 million other members to worry about.
Resources aren't unlimited in any project, especially one as large as Digg. They had to prioritize, and appeared to do it appropriately because all versions of IE and FF work fine. But Opera bit them on the ass. It happens. Now that they can come back around they're promising to fix it despite it being less that 1 percent of the user base.
The only thing that they seriously appeared to underestimate, however, is the royal sense of entitlement on the part of a select few loudmouths. Fortunately, I don't believe they represent the Digg community as a group, or even Opera users as a group. - NGliam, on 05/17/2008, -12/+48It's pretty fast for me, but I'm using Firefox. Opera has about 5% usage rate I think (can't be bothered checking any facts) but I'm sure quite a high percentage of digg users use opera because it has a pretty good reputation, if Digg didn't test on Opera that is a pretty big oversight =o
- inactive, on 05/17/2008, -21/+55Firefox 3.0b5 was crashing for me also! I miss Opera it's much faster than any of the other browsers.
- latova, on 05/17/2008, -13/+44No, because then we're no better than a few years ago when websites were all made for IE6 and they used to tell us to use IE6 instead of firefox.
- thecosmicpope, on 05/17/2008, -10/+40No offense, but couldn't any of the development or test team just download Opera and try it? It's not like you had to install a whole new Operating System, or test hardware. It's just an application, and a simple one at that.
- thewump, on 05/17/2008, -9/+38Huh? I'm using Opera and it seems perfe *poof*
- Dimensio, on 05/17/2008, -7/+36I too am experiencing this issue with Opera 9.27 for OS X.
- GOVATENT, on 05/17/2008, -12/+40HA. What will it take to fix this? Another few months?
- alpjor, on 05/17/2008, -0/+28we're working on that one as well. FireFox's new JS engine in 3.0 is fun fun fun!
- hutchy, on 05/17/2008, -1/+28crashes the opera browser on the Wii too
- Laminarcissus, on 05/17/2008, -18/+45Maybe we should rename it Soap Opera to reflect the drama that some of its users appear to be addicted to.
"Magdalena!!! El nuevo Digg ES MUY MAALOOOOO!!!!! AYEEEEEEEE" - HigherLogic, on 05/17/2008, -6/+32Firefox is like a Honda Civic. You can make it go as fast as Porsche, but only after you add a bunch of upgrades. There's other reasons why users prefer Opera over Firefox, and if you think it's addons and toolbars, then you're sadly mistaken.
Besides, there's no addon to make Firefox as fast and lightweight as Opera. By the time you finish downloading all your addons just to be "up to part" with Opera out of the box, you've bloated it beyond recognition. - whereiseljefe, on 05/17/2008, -1/+26Assuming everything is as bad as they claim, even a single developer giving the comment system a 5 minute cursory glance over would notice such a fatal bug.
- cl2yp71c, on 05/17/2008, -20/+45Had to switch to IE to digg this.
- mecmermun, on 05/17/2008, -11/+35Well this sucks.
@Kylde: I'm also running 9.27 and I get the crashes.
(Commenting via Firefox) - debtman7, on 05/17/2008, -1/+23You know what's really ironic? Posting that comment crashed Firefox 3.0b5...
- wadelindsey, on 05/17/2008, -2/+24If the issue is that Opera is seg faulting on the comment system, doesn't that point to a problem with Opera? Maybe Digg is not being nice to Opera's JS engine, but deployed software should not degrade to a segmentation fault. Of course, nearly all software is vulnerable to poor memory management, but you really shouldn't be seeing a seg-fault in Opera handling Digg's javascript.
- joeldsouza, on 05/17/2008, -3/+25Oh no wonder even mine kept on crashing....
As there were many tabs open I couldn't figure out the culprit - talonstriker, on 05/17/2008, -2/+24Doesn't a segmentation fault usually mean that the program was coded incorrectly?
- ieure, on 05/17/2008, -0/+22We're aware of the problems with Opera and Firefox 3b5. Unfortunately, it's hard to track down the source of the problem when your only tool for looking at it is what's crashing.
The bug in Firefox predates the comments launch, the Mozilla developers are aware of and working on it:
https://bugzilla.mozilla.org/show_bug.cgi?id=43328 ... - Lososaurus, on 05/17/2008, -45/+66Use firefox instead?
- Charun, on 05/17/2008, -4/+24A good site should work with any browser.
- TheWindBlows, on 05/17/2008, -27/+47Ubuntu 8.04 Hardy Heron
About - Opera
Version
9.50 Beta 2, Build 1933
Platform: Linux; System:i686, 2.6.24-16-rt
Qt library: 3.3.8b
Terminal output from starting opera on a digg comment page
desktop:~$ opera
opera: expiring font: family:freesans
opera: expiring font: family:dejavu sans
opera: expiring font: family:freeserif
opera: expiring font: family:clearlyu
opera: expiring font: family:courier new
GCJ PLUGIN: thread 0x8073220: NP_GetValue
GCJ PLUGIN: thread 0x8073220: NP_GetValue: returning plugin name.
GCJ PLUGIN: thread 0x8073220: NP_GetValue return
GCJ PLUGIN: thread 0x8073220: NP_GetMIMEDescription
GCJ PLUGIN: thread 0x8073220: NP_GetMIMEDescription return
GCJ PLUGIN: thread 0x8073220: NP_GetValue
GCJ PLUGIN: thread 0x8073220: NP_GetValue: returning plugin name.
GCJ PLUGIN: thread 0x8073220: NP_GetValue return
GCJ PLUGIN: thread 0x8073220: NP_GetValue
GCJ PLUGIN: thread 0x8073220: NP_GetValue: returning plugin description.
GCJ PLUGIN: thread 0x8073220: NP_GetValue return
sh: /usr/lib/nspluginwrapper/i386/linux/npviewer: not found
GCJ PLUGIN: thread 0x8073220: NP_GetValue
GCJ PLUGIN: thread 0x8073220: NP_GetValue: returning plugin name.
GCJ PLUGIN: thread 0x8073220: NP_GetValue return
GCJ PLUGIN: thread 0x8073220: NP_GetMIMEDescription
GCJ PLUGIN: thread 0x8073220: NP_GetMIMEDescription return
GCJ PLUGIN: thread 0x8073220: NP_GetValue
GCJ PLUGIN: thread 0x8073220: NP_GetValue: returning plugin name.
GCJ PLUGIN: thread 0x8073220: NP_GetValue return
GCJ PLUGIN: thread 0x8073220: NP_GetValue
GCJ PLUGIN: thread 0x8073220: NP_GetValue: returning plugin description.
GCJ PLUGIN: thread 0x8073220: NP_GetValue return
Segmentation fault
desktop:~$
http://xkcd.com/290/ at least it wasn't mario kart this time. - MacSuxWindozSux, on 05/17/2008, -8/+28If the same web code is used for the other browsers...
It's an Opera problem. It shouldn't crash. - alpjor, on 05/17/2008, -3/+22awesome! Keep up the great bug reports!
- bs0l, on 05/17/2008, -12/+31Firefox.
Just wondering, in all seriousness, not trying to be rude, why the choice of Opera/IE? - techie4life, on 05/17/2008, -2/+20Not for Me, and I'm running FF3b5
- pixel4e, on 05/17/2008, -3/+20Comments don't even display on Konqueror .
- jeeky, on 05/17/2008, -1/+18Well it's a good thing that Firefox isn't an outdated browser!
- crackah, on 05/17/2008, -4/+20How did they not test for this issue first?
- Laminarcissus, on 05/17/2008, -8/+23Well I did flip burgers in college, and I'm not sure how you knew that, but I also happened to be paying attention in the classes as well.
The "separate copies" you're trying to speak coherently about are, at different levels, often called sandboxes, development servers, and staging servers, all kept tidy by CVS or Subversion. But that's what you were trying to say, right?
And it's not *testing* another browser that's the problem, it's having it be another variable in an already complex and expensive process. Do you seriously think they write the code and then gather all the browsers together and see whether they nailed it? That's fine for your cousin's yoga studio, but for an enterprise-level site they actually start by writing a spec with a detailed scope.
That scope defines the target browser compatibility, and it's likely that Opera was out at that point -- it never even got in the game. Coding for it was not in the original spec, so they never even tested it.
That's how these things work, because when you add a browser it *always* adds overhead to your development because all those browser's quirks need to be addressed in advance, evaluated, and the workarounds need to be evaluated in the context of how they will interact with the main code.
You don't just hit refresh, see what broke, and dive in to wrestle with the code. That's Frontpage stuff. - Fosnez, on 05/17/2008, -2/+171.4 % of the internet uses Opera:
http://www.w3schools.com/browsers/browsers_stats.a ...
So before you open your mouth and speak, perhaps you should check some numbers:
1,407,724,920 internet users http://www.internetworldstats.com/stats.htm
1.4% use Opera
Therefore:
19,708,148 People use Opera
Thats the Population of Australia! - nullx42, on 05/17/2008, -12/+26Hes afraid he might like FF, and never go back to Opera. Sure Opera has ***** built in, But FF has a ***** of add ons that surpass Opera's capabilities
- dfltr, on 05/17/2008, -1/+15ha! i'm going to print that comment out and put it on alpjor's desk ;)
- Laminarcissus, on 05/17/2008, -9/+23To re-phrase Jen's answer, you ungrateful sods, there appear to be complex problems that don't affect over 99% of the people who pay their bills, on one browser that, right or wrong, doesn't seem to work like over 99% of other browsers in this case, yet they're still fixing it.
Oh, and Jen, I'm using a hacked version of Lynx in a DOS virtual machine running on my PalmOS smartphone, and I'm not seeing any graphics. Would you get on that asap?
Thanks. - inactive, on 05/17/2008, -4/+18less than 1%
- doubledowndan, on 05/17/2008, -3/+16Confirmed.
Version 9.50 Beta
Build 4506
Platform MacOS X
System 10.5.2
Java Java Runtime Environment installed
Browser identification Opera/9.50 (Macintosh; Intel Mac OS X; U; en) - Spuy767, on 05/17/2008, -0/+13Nah, firefox doesn't steal ideas from opera, firefox just lets the people who develop plugins steal ideas from opera.
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