What is Digg?Sponsored by Dragon Age: Origins
Can't get enough Dragon Age: Origins? Play the flash game. view!
DragonAgeJourneys.com - Play the free companion flash game to Dragon Age: Origins.
8 Comments
- Used2WrkTher, on 10/12/2007, -0/+0Hiya. I used to work the inbound phone at InBlewIt. There are a LOT more disappointing business 'practices' that goes on there, more things than just '.qif downloads' that can jerked with.
Like there are toggles to everyone's account (Quicken and the various Tax program accounts I know for certain...Im sure it is on all the tech screens for all the Intuit products however) that lets staff arbitrarily turn on and off ALL features, or any combination of them. Since the subscription services were all automated regarding the timeouts, what would these manual toggles be for? If all were toggled the software would be basically inoperable in all aspects. It escapes me why there would need to be the capability to control over half a dozen critical functions of someone's fully purchased and owned software, however Intuit does not seem to think the same way. Power tripping?
And: for us Macintosh Canadians we got a poorly ported Quicken 2004 that has about 90% of the functions that relate to/direct to/calculate to/open Quicken based services and web pages that are only American. Thats the wizards, menu items, reports, investing, planning, property and loans, helpful hints, so on and so on....Meaning its nearly useless.... as none of it applies to small business or personal tax and financial information outside the USA. All this, and for full price! what a bargain
In the beginning I was eager to volunteer (my free time, home computer, etc.) to find out more about the software and make any suggestions. That was one of the last waves of software being handed out to staff for free; everything afterwards cost nearly full price (not sure if that also extended to beta testers, cant recall). At first glance it looked good but over time and practice I was majorly shocked at the inadequacies.
My 'suggestions, results, comments' were completely ignored... almost unwelcome if it wasn't positive feedback... probably led to my not being welcomed back the next tax season. Have no intention of installing anything Intuit based ever again so I cant speak for anything after the 2004 products.
Then again perhaps it was because I refused to recommend it to anyone with a Macintosh. Nobody but a bold faced crook would recommend such misleading software to anyone. The number of infuriated customers that called back feeling they had been lied to were daily and frequent. Don't get me wrong; if they wanted it no problem but when they asked ANYTHING about it I was honest in great detail.
I was also gravely disappointed in being 'goaded' into coming up with excuses to skirt what was obviously deliberate company operating practices. We virtually had to come up with our own spiels when no logical ones were ever presented.
For instance, software that was bundled with all new Windows or Mac machines came with user agreements that people would naturally click through blindly. Sadly Intuit sometimes buried questionable things WAY down in the agreement release, where a good number of people would balk and decide against a purchase or upgrade if they had known or read and understood clearly.
For us Canucks, one of the problems with 'free trade' was products made, distributed or assembled in the USA. It makes sense the software bundle would be US oriented when its one-source assembly line... thats why there was a 'free replacement' product available once the Canucks noticed how the product didn't function and couldn't be registered, and had to call us. (hmmm the toll free line was dropped half way through my tenure, now that I recall...) "Free" meant actually paying for shipping, though thats fair enough.
It was pretty difficult to justify the rates of regular mail of a CD replacement being $15 though. Without regularly updating the bundles turned over to the manufacturers (Dell, HP, Apple and so on...), which would clearly outline what was required and how much 'free' would cost, Intuit instead didn't bother and quietly upped the shipping costs, eventually arriving at almost $35! For a CD going regular mail?? I felt dirty working there by this time and don't mind the fact I wasn't called back, having been 'invested in' by the 'friendly, career oriented company'. There was such resistance from the staff there was talk of backing down, which may have happened after I left, I don't know.
There is a lot to suggest to me I worked for an overly conniving company... (being polite) - renegadesix, on 10/12/2007, -0/+0PEACHTREE SUCKS.
AVOID THIS SOFTWARE AT ALL COSTS.
CURRENT VERSION, PEACHTREE PROFESSIONAL 2006, REPEATEDLY DELETES AN .EXE FILE SO IT REQUIRES RELOADING THE ENTIRE SOFTWARE.
IF YOU CALL THE COMPANY, IF YOU ARE SO FORTUNATE TO SPEAK TO A CSR, YOU WILL BE INFORMED, "WE KNOW THAT THERE IS A PROBLEM, AND IF YOU PAY $75.00(USD), WE WILL HELP YOU FIX IT.
THIS AMOUNTS TO EXTORTION.
PEACHTREE SUCKS, SO FIND ANOTHER SOFTWARE, BUT DO NOT PERPETUATE THEIR SINISTER, ARROGANT SCHEME.
THESE ARROGANT BASTARDS HAVE MUCH COMPETITION, SO DO NOT CAVE TO THEIR GREEDY DEMANDS.
PEACHTRE SUCKS...PLAIN AND SIMPLE. - gamer2x, on 02/10/2009, -0/+0great story.digged it.
http://can-collection-agency-sue-for-a-debt.blogsp ... - digiital, on 10/12/2007, -0/+0This is the very reason I stopped using the BS app from Intuit with there lame ass excuse that I can't use the data from my bank because my version was too old and the bank had NOT upgrade to a few format on the data so I COULD have kept using the same version I had.
- jordan1, on 10/12/2007, -0/+0I use Microsoft Money, it works great
- Math-Sux, on 10/12/2007, -0/+0Floach, RIGHT ON!
Quicken pisses me off. I paid $80. for a piece of software that's riddled with ads for their credit cards and bill pay services. Now their going to disable one of the only things I like about it? When my version is disabled I'm definitely switching to something else. - drderail, on 10/12/2007, -0/+0To what? Peachtree? Hate to tell you peachtree sucks more then Quickbooks. At least Intuit provides their costumers an API so that you can pull the data out of their software and integrate it with other systems. Peachtree you have to buy a $200 dollar 3rd party control ,which a new version has to be purchased with each upgrade that doesn't fall under the years support you get, just to see that same data. The Peachtree and the open source stuff I've seen just doesn't cut it and lack the userfreindliness that Intuit provides.
- Floach, on 10/12/2007, -0/+0Gee. As if consumers needed more reasons to hate this asshat company.
It astounds me how long you can survive if you corner a market - Intuit in the personal finance software market, Quark in the professional design market. Both companies and their software are picture-perfect examples of utter arrogance and disdain toward their customers, but they continue to hang on for the simple reason that they've been the de facto package for so long, they're still somewhat unassailable. Much like Microsoft.
At least Quark has got some real competition from Adobe's InDesign; here's hoping Quark, Inc. goes down in flames.
© Digg Inc. 2009
— Content created and posted by Digg users is