What is Digg?Warning: The Content in this Article May be Inaccurate
Readers have reported that this story contains information that may not be accurate.143 Comments
- positron, on 04/08/2008, -1/+123This is what they meant when they said they would start treating bittorrent and other traffic equally.
- effinboy, on 04/08/2008, -3/+76It typically goes without saying for any Comcast subscriber but....
Comcast = Bad Customer Service.
The only reason Comcast is still making money is because in the majority of their markets, they have no to little competition when it comes good (in the sense of connection) high speed internet. - wontstoptalking, on 04/08/2008, -5/+68Comcast? Bad customer service? What is going on here?
- radarbeam, on 04/08/2008, -7/+62Ok so Comcast throttles bittorrent -> throttles web browsers -> service gets desperately slow -> Comcast still doesn't care -> people flock away in masses to better, faster services -> Comcast closes it's doors, no one notices.
Win.
***** Bell too. - daemonx, on 04/08/2008, -0/+54From the Link "A note regarding our findings: Further experiments have led us to believe that our initial conclusions that indicated Comcast's responsibility for dropping TCP SYN packets and forging TCP SYN, ACK and RST (reset) packets was incorrect. Our experiments were conducted from behind a network address translator (NAT). The anomalous packets were generated when the outbound TCP SYN packets exceeded the NAT's resources available in it's state table. In this case, TCP SYN, ACK and RST packets were sent. We would like to thank Don Bowman, Robb Topolski, Neal Krawetz, and Comcast engineers for bringing this to our attention. We sincerely apologize for any inconvenience that this posting may have caused."
Move on people - EvilMoose, on 04/08/2008, -2/+37Except due to franchise agreements in many areas for high speed cable and the inavailability of DSL due to local loops being mega-huge due to AT&T's laziness. Many of us can't switch to anything reasonable.
- Capta1nA, on 04/08/2008, -0/+32Still waiting for FiOS to show up.
- chrispr, on 04/08/2008, -1/+33A note regarding our findings: Further experiments have led us to believe that our initial conclusions that indicated Comcast's responsibility for dropping TCP SYN packets and forging TCP SYN, ACK and RST (reset) packets was incorrect. Our experiments were conducted from behind a network address translator (NAT). The anomalous packets were generated when the outbound TCP SYN packets exceeded the NAT's resources available in it's state table. In this case, TCP SYN, ACK and RST packets were sent. We would like to thank Don Bowman, Robb Topolski, Neal Krawetz, and Comcast engineers for bringing this to our attention. We sincerely apologize for any inconvenience that this posting may have caused.
- fkr3, on 04/08/2008, -1/+17"I live in New Jersey"
There's your first problem. - scottc, on 04/08/2008, -1/+16update: "A note regarding our findings: Further experiments have led us to believe that our initial conclusions that indicated Comcast's responsibility for dropping TCP SYN packets and forging TCP SYN, ACK and RST (reset) packets was incorrect. Our experiments were conducted from behind a network address translator (NAT). The anomalous packets were generated when the outbound TCP SYN packets exceeded the NAT's resources available in it's state table. In this case, TCP SYN, ACK and RST packets were sent. We would like to thank Don Bowman, Robb Topolski, Neal Krawetz, and Comcast engineers for bringing this to our attention. We sincerely apologize for any inconvenience that this posting may have caused."
- goldfenix, on 04/08/2008, -1/+15My comcast internet has been freaking out more and more lately. It'll just go down for a half hour or so, then be back up like nothing happened. It's really getting annoying, and after having used other ISPs in the past, I can say that at least my area has gotten worse than average in the last few months.
As a plus, at least the technicians I've met have been good guys. One guy rewired a plug in the house and now my reportedly 8mbps line has managed to pull 25mbps. And yeah, I definitely gave that guy a beer. - smacksaw, on 04/08/2008, -4/+17How hard is it to just ***** provide unfettered internet access and charge enough money to make it profitable? *****! This is becoming like mobile phones. Why does this ***** need to be so complicated. Give it up Comcast. Quit asking people to test this *****. Get over yourself.
- SpaceRibs, on 04/08/2008, -0/+12wheres that damn FiOS connection!?! can we get a little more competition so I can violently go back and forth between the providers?
- Seidoger, on 04/08/2008, -0/+12Who are they doing this for anyway? Seriously. I doubt it is to "please" the pressure on anti-piracy groups.. They'd have to get millions in compensations from those..
Is is a puny excuse for the fact that their networks can't handle the loads? In any case, it sucks. - dcd722, on 04/08/2008, -2/+13This happens to me all the time
Comcast user, internet goes out.
But I have Vonage VOIP, and the phone works fine.
Call Comcast, they take my service down totally for about 30 minutes, then I can browse again - MCA2142, on 04/08/2008, -2/+13I live in Denver, and sadly, there is no other broadband service provider besides Qwest and Comcast.
This is the true problem. Comcast is given an almost monopolistic presence here in Colorado. - cgomez, on 04/08/2008, -2/+12The article has been updated noting they were full of crap. Inaccurate.
- KMartSheriff, on 04/08/2008, -6/+16***** YOU COMCAST!!
What pisses me off the most though is the fact that there's very few alternatives. - icepick314, on 04/08/2008, -5/+14site's down...
server must be on Comcast... - jwk4heels, on 04/08/2008, -2/+11Did Digg take down the site of a major university already? Nice.
- theotheragentm, on 04/08/2008, -1/+10And you wonder why they fall asleep on couches. Stop giving them beer!
- LordVance, on 04/08/2008, -0/+9About once a week I go through a similar cycle.
00:00:00 - Internet starts to feel slow.
02:00:00 - 1/2 the internet does not work at all
03:00:00 - Unable to browse any pages
03:01:00 - On hold waiting for a Comcast rep
03:15:00 - Get some chick that tries to explain to me that I only have the 6 megabit connection, and thats why my internet is slow. If I pay more for the 8 megabit connection it will be faster.
03:18:00 - Get placed on hold while they "connect me to someone who can help" - the connection is magically lost and I am hung up on.
03:45:00 - Get someone on the phone who can actually help, they reset my connection on there end and everything is magically all better.
All the while I have been on the phone with them over VoIP service. - judicar, on 04/08/2008, -1/+10Bet they wish Digg had an 'Unsubmit' button.
- fuckingusername, on 04/08/2008, -5/+13Its Comtastic!
I like it when I turn on TV and every 5 minutes I see a phucking comcast commercial.
Instead of wasting all that money in advertisement... lower the phucking rates! - smurf22, on 04/08/2008, -0/+7Apparently this article is inaccurate according to them now. Check the web page again.
- hermes369, on 04/08/2008, -2/+9I enjoyed the disclaimer mentioning that Comcast has contacted the University and convinced them to say that this isn't normal behavior (paraphrasing). I'm still a little confused as to how packet forging isn't a form of identity theft.
- Magipp, on 04/08/2008, -0/+7what does OpenDNS have to do with it? (not a flame, I use it, but I'm not sure what the connection is)
- Aensland, on 04/08/2008, -0/+6@fkr3: Funny, but you know he's got a point; dialup and satellite are not viable alternatives.
- mancat, on 04/08/2008, -0/+6"Is is a puny excuse for the fact that their networks can't handle the loads?"
Yes... Their business model was based around a short sighted decision to oversell the bandwidth that they did have, under the assumption that the overwhelming majority of their customers would never use their available bandwidth. When most customers browsed the web, chatted, and so forth, the equation worked. Many low-demand clients allowed them to maximize the amount of users served with the bandwidth they had available.
As soon as the average Comcast user learned how to fire up Bittorrent, or any other P2P app, that entire equation comes crashing down, and it's clearly obvious that Comcast doesn't have enough bandwidth to serve all of their customers at once. - jgzman, on 04/08/2008, -2/+7Welcome to the internet. Porn and useless information a specialty.
- aimhelix, on 04/08/2008, -2/+7My condolences to Comcast subscribers who can't do anything about it. One of the best things that ever came w/me moving out of Philly was Time Warner, Optimum.. and now FiOS. Comcast sucked from day one for me and it seems that they are not getting any better.
- Mabeshark, on 04/08/2008, -1/+6Coral mirror: http://systems.cs.colorado.edu.nyud.net/mediawiki/ ...
- shadowspawn, on 04/08/2008, -0/+5Comcast subscribers have no choice. *That's* where they have us by the balls, and nope... there's not a god damned thing *we* can do about it. Not a thing at all. Welcome to America's next Ma-Bell.
- judicar, on 04/08/2008, -0/+5Good object lesson on why you shouldn't submit your own work:
http://www.cs.colorado.edu/department/publications ... - jeffsback2223, on 04/08/2008, -1/+6Missed the Joke?
- Qeveren, on 04/08/2008, -0/+4Actually, the idea is to give their users as little service as possible, while charging as much as they can get away with.
- Yage2006, on 04/08/2008, -3/+6The ***** at BELL are doing the same ***** there shaping interferes with ANY encrypted traffic making some apps useless. Skype is also unusable on any dsl line in my area. This is ***** sad in a age that we need bandwith they pull this *****. They should at least offer a better tier service like the cable company in my area does with 100gb of un ***** with bw a month and a 1$ each additional gb with a max if 50$, Why dont they try something like that instead of pissing everyone off.
- linuxpenguin, on 04/08/2008, -0/+3Funny, all the page I'm seeing says is basically "We were wrong, we suck at setting up our NAT, and Comcast didn't do anything wrong".
- smergs, on 04/08/2008, -0/+3"they reset my connection on there end and everything is magically all better."
I get something similar once every 2 or 3 months. My speeds slow down to about 1MB down. (I would usually get as much as 10 down even though I only pay for 6 down). I get pissed and call them. They make me do the dumbest *****. I tell them that I am doing what they are asking me to do... unhook the coax cable and touch the ends with each hand and plug it back in. MAGICALLY MY INTERNET IS WORKING AGAIN. Guess who didn't actually do what they asked of him? I just said yeah I'm doing it. I take some time and make noises and don't actually unhook the cable. - LordVance, on 04/08/2008, -2/+5Because the incredibly high pings of satellite connections make it a totally viable option for many applications am I rite? And DSL is available everywhere am I rite?
I live in New Jersey for christ sake, and Comcast is STILL the only option on my street with the exception of satellite. You would think with our population density we would have more; so yea, I can easily see it being the only option in many other areas as well. - MrViklund, on 04/08/2008, -1/+4Maybe they should do a little bit more research and not jump to conclusions...
Next article from them will be: "Comcast blocks the Internet". Later an explanation will follow saying that they forgot to turn on the router. - AngelBunny, on 04/08/2008, -0/+3openDNS does not help with the reset packet issues. I wish it did. Life would be easier if that was the case.
- SteelChicken, on 04/08/2008, -0/+3nice. why blame your own incompetence when its easier to blame the evil corporation.
- varmit, on 04/08/2008, -0/+2That is if there was another provider in my area that had the speed then I would. Until then, I will just deal with the problem of getting to websites. Just have to hit refresh a bunch of times and the site will finally come up.
- Abomonog, on 04/08/2008, -0/+2How crappy is the router if it can't keep up with the outbound traffic? Next time use an app that requires some synchronization then you'll know when your routers dropping packets. And they say collage people are smart. Idiots.
- nydwarf, on 04/08/2008, -0/+2Buried for being inaccurate. Get your fact straight next time dweebs.
- thedudeoforkut, on 04/08/2008, -1/+3I wonder if anyone at comcast is reading this feedback. That would be comcastic!
- TaintDeli, on 04/08/2008, -2/+4ditto
- hayzeus, on 04/08/2008, -1/+3Comcast may indeed suck, but the "researchers" are ***** morons.
- proliance, on 04/08/2008, -1/+3You come push it.
You push it real good. -
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