digg

Today was the launch of the iPhone 3G and the 2.0 software. Large groups of people lined outside the Apple Stores quickly before the 8:00 AM sale time. AT&T got involved in the activation process and decided they wanted all customers' purchases… More…

Today was the launch of the iPhone 3G and the 2.0 software. Large groups of people lined outside the Apple Stores quickly before the 8:00 AM sale time. AT&T got involved in the activation process and decided they wanted all customers' purchases to be activated in-store. Instead, the servers weren't ready for the demand. Transactions couldn't be handled, and a 10-15 minute process turned out to be twenty minute to an hour per customer.

I eventually got my iPhone untouched by the Apple employees, ready for me to take home and activate. This is the process...