What is Digg?242 Comments
- Quicksilver4648, on 06/03/2008, -9/+108I believe it. People are idiots when it comes to consumer products. If you need help getting songs on your iPod, then please, just return it. You have no hope.
- emaredubyou, on 06/03/2008, -5/+65And then they resell the items, and then smart people get working gadgets for cheaper!
Works for me. - jjustice, on 06/03/2008, -0/+35I just wonder what that has to do with returned gadgets.
- Ganja420, on 06/03/2008, -4/+30Well look at the manuals they give us
http://www.engrish.com/detail.php?imagename=huile- ...
http://www.engrish.com/detail.php?imagename=mp3-ma ... - Mpwns, on 06/03/2008, -0/+23what really drives me is people wont tell me music or mp3's they ask "can you help me get itunes on my ipod?" and one time i was asked "how do i get free itunes on my ipod?" it drives me nuts when i hear that.
- popolop, on 06/03/2008, -2/+23What about Xbox 360s?
(Du-dump-shh) - thatsmyaibo, on 06/03/2008, -0/+20Are you posting in the right section or are you just a complete moron?
- Mootabolife, on 06/03/2008, -1/+21The manual won't help the average idiot fix that peachy spot on the bottom right of that photo.
P.S. It's a finger. - inactive, on 06/03/2008, -5/+25Bet it has more to do with buyer's remorse.
Or apple releasing something better and cheaper 3 days after I bought it. - tendonut, on 06/03/2008, -0/+19I get at least one call like that a week where I have to go to some extremely hot 18 year old girls house and fix their *****.
Wait a second, am I complaining? It's great having a really hot neighbor with really hot stupid friends... - wunderola, on 06/03/2008, -0/+19sometimes you need to return something because, although it does work, it does not work very well ... namely, it sucks
- craven005, on 06/03/2008, -1/+16Wow.
Is anyone else noticing a huge increase in spam on digg today? - RoadDoggFL, on 06/03/2008, -0/+13Isn't this assuming that 100% of returned gadgets are returned because they don't work?
I'm sure a good chunk of them are returned because people just didn't really want them. - inactive, on 06/03/2008, -2/+14Why am I not surprised? RTFM!
- jordanmerle, on 06/03/2008, -0/+11Read the ***** article and then post a relevant comment.
- thebza451, on 06/03/2008, -1/+12sure, like anyone ever got any from geeking an ipod...
- ophello, on 06/03/2008, -0/+10Since when does a returned item mean the customer thought it was broken? What about returns on items that werent what they thought they were? Returned gifts? Incompatible hardware? Better deal elsewhere? There are many reasons why returns are made, repairs aren't the only reason. I don't understand why this is such a big deal.
- MaynardJK, on 06/03/2008, -0/+10My money is on moron.
- Goya, on 06/03/2008, -0/+10Maybe they realize its cheaply made useless crap they dont need...
- inactive, on 06/03/2008, -0/+10I return products that just suck, for instance the linksys wrt310n router is getting returned, as the worst junk ever.
- inactive, on 06/03/2008, -0/+9Take my word for it. I drangthed in the jeck last week and now my jeck is all ***** up.
- Foamator, on 06/03/2008, -0/+9First image, part IV.2:
What the ***** does "Don't dranght in the jeck" mean?
0.o - waymatter, on 06/03/2008, -3/+12People are dumb!
- jordanmerle, on 06/03/2008, -2/+10I read that people were taking their iPhones back to the Apple store because the ringer was "broken." Turns out that they had flipped the silent switch on.
- TheChunt, on 06/03/2008, -0/+8What the ***** are you talking about?
- Oea420, on 06/03/2008, -0/+8This type of nerdiness can be well used.
Loading songs on ipods etc are great vectors to getting laid
Mix in your computer-savvy talk with how good you are in the sack, boy! - BitKid, on 06/03/2008, -1/+9You didn't read in the manual where it says to wrap a towel around your XBox to fix the red ring? Yeesh what a n00b.
- krnldmp, on 06/03/2008, -1/+9They get returned because they suck and the user can't be bothered to explain the manufacturer spent too much money on bogus advertizing.
- inactive, on 06/03/2008, -0/+7Seems to me this method would encourage customers to break their perfectly good merchandise in order to return it without a restocking fee.
- locamama, on 06/03/2008, -0/+7Now I don't feel so bad about the guy at Circuit City asking me if I checked the batteries when I returned something.
- Louis11, on 06/03/2008, -1/+7I've done a ton of trouble shooting on clients computers, friends computers, and family's computers . . . and usually all i get is "It's broken" or "it doesn't work". Then you have to ask (usually slightly irritated . . .) "What doesn't work?". It's typically a user error, incompatible software (Windows software on OSX), or a missing driver . . . Peope just expect things to work, no matter what. I think that's the big problem with Linux (yes, even Ubuntu to a slight degree); many things take a tad of effort to get working, but usually its nothing too difficult that any user couldn't figure out if they had rtfm. In short, people are idiots and a majority of them will never be tech savy.
- Mpwns, on 06/03/2008, -0/+6so the red ring of death is normal? time for some reading.
- DefaultGen, on 06/03/2008, -3/+9I wonder how many of those returns were exchanged for the same product at which point the person realized "Oh ***** I'm an idiot, it does work."
- Taiyoryu, on 06/03/2008, -2/+8Confirmed. Years ago, I returned a fully functioning DVD player in exchange for another brand. Both exhibited the exact same problem. While playing a DVD, the screen would periodically distort or flash a totally blue screen. It wasn't until I read the manual for the second DVD player that I discovered I could not hook up the DVD player to a VCR which had RCA plugs and the TV did not. I ended up having to buy a video switcher instead. DRM sucks even when it's a hardware lock. DRM hurts the consumer and does little to protect the corporation.
- WiseWeasel, on 06/03/2008, -0/+6Exactly, returns aren't just for broken products, they're also for products that suck. I'm not surprised that actually broken products make up a minority of returns given the volume of cheap, poorly designed products on the market.
- slvrbullet87, on 06/03/2008, -1/+7Get a ***** life, i know you think you are a rebel posting stuff like that, but it doesnt make you look cool.
- PseudoThink, on 06/03/2008, -1/+7Buried for article (and digg post) having awful titles that imply American consumers are morons. The article contradicts the title with the data it is based on:
1) 5% of returned items are actually broken.
2) 68% returned because they aren't meeting customer expectations or are tough to use (how much of this is due to poor design or mis-marketing?)
3) 26% returned due to buyer's remorse.
Claiming that consumers are dumb-***** just based on that data is like claiming that 90% of a human brain goes entirely unused because we only use 10% of it for conscious thought. Absurd. - PPCG4, on 06/03/2008, -2/+7You shouldn't have to read the manual.
- petebot, on 06/03/2008, -1/+6Oh, the manual? TL; DR.
- cathpah, on 06/03/2008, -0/+5three cheers for refurb!
- Louis11, on 06/03/2008, -0/+5Return it.
- Myztry, on 06/03/2008, -1/+6If all else fails, read the instructions.
(That being said - Most manuals are more confusing than most items they describe) - BrainTanned, on 06/03/2008, -1/+6That web page loads funny. Send it back.
- inactive, on 06/03/2008, -1/+6This message is brought to you by Flip Video.
We now return to our regularly scheduled programming. - throwtheROC, on 06/03/2008, -0/+5What is up with the long comments? If we do not read manuals, we are surely not going to read that.
- graemee, on 06/03/2008, -4/+9Dugg for "significant other budgetary freak-outs"
- tendonut, on 06/03/2008, -0/+5@oea420
I can vouch for that. Back in high school (98-02), I had absolutely no social skills. Being a nerd was frowned upon and computers were for losers. Now I make 3x as much as those tools who are still flipping burgers, their life revolves around my loser toys, and I can pick up even the hot preppy girls with little or no effort. Whoever said nerds are terrible with women need to wake up and join the 21st century. We are the grease monkey's of the future. - foofightrs777, on 06/04/2008, -1/+6Step 1. Pay for non-native English speakers to write your product manual.
Step 2. Route all support calls to ESL or non-english speaking employees.
Step 3. ?????
Step 4. Profit! -
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