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272 Comments
- Satanael, on 10/16/2007, -2/+335" "What the hell, I'm 75," she added. "
The main reason they say to respect your elders. Because at their age they're just ticking time bombs waiting to flip out on your ass. - RockMyMonkey, on 11/01/2007, -3/+295Sure it freaked out some innocent employees, but it was also bad publicity for Comcrash. That is something they just might pay attention to.
- inactive, on 11/01/2007, -2/+265***** awesome. This lady did what so many people have wanted to do with Comcast. I honestly don't blame her. There is currently a Comcast boycott going on in my household due to their laziness and incompetence.
- chokeaduck, on 11/01/2007, -1/+213Smashing! Customer Service and Interactions: It's Comcastic!
- Shigglyboo, on 11/01/2007, -3/+187This woman is my hero! They screwed me big time (still owe me $300 is service discounts and rebate), I had all the documentation to prove it. I've been paying $57.99 from the first month, no $29.99 for 6 months, no $100 rebate on my modem... They told me to "take my stuff and leave". Be careful if you sign up for Comcast through Comcast Offers, because they are not the same company and Comcast does not have to honor the deal that Comcast Offers sells you, although they admit to allowing the "3rd party" to use their logo.
- rancemo, on 10/21/2007, -3/+152That's what happens when companies are granted monopolies on certain services by government...
- inactive, on 10/11/2007, -3/+123I wish MY Grandma was that cool!
- KevenM, on 11/14/2007, -1/+102lol
"Your call is important to us" - BRODEL, on 10/19/2007, -1/+83Doubtful.. they've been getting bad publicity for some time now. They still continue to screw over their customers.
- ArmchairAthlete, on 10/11/2007, -3/+81If only everyone had the balls to do that, maybe we'd be rid of Comcast and the world would be a better place.
- crazydiode, on 10/11/2007, -4/+63AWESOME !!! I will be back.. going to Cox office now...
- trevorjez, on 10/11/2007, -1/+58you know, the elderly, although slow, and dangerous behind the wheel, can serve a purpose. don't you go dying on me now.
- xenuxenuts, on 10/18/2007, -1/+57for what? getting hammered on the job?
- lead2thehead, on 10/11/2007, -3/+48They were NOT innocent employees. Innocent employees would have attempted to help her.
- lead2thehead, on 10/18/2007, -0/+35I'm surprised more people don't do this.
- inactive, on 10/11/2007, -6/+40Can we institute an age limit of at least 16 to register for this site?
Please? - skyfire1, on 10/18/2007, -1/+35It's easier to do crazy things when you're old.
- noahhoward, on 10/10/2007, -4/+36Honestly every time I talk to 'support' personnel, I feel more and more like she was justified. I've run across too many people who are so stupid, lazy or just uninterested that I'm all for whatever it takes to get their attention. If you're going to charge me for a service then you WILL listen when I have a gripe. Good for her.
- inactive, on 10/10/2007, -4/+36anger management? ANGER MANAGEMENT?!?!
/count to 10
...
You've obviously never been a Comcast customer before... - noahhoward, on 10/10/2007, -1/+31You don't seem to understand that Comcast allows this third party to do business under their name.
- inactive, on 10/11/2007, -1/+28Good for her. Most of these companies have a "***** you, we get paid by Corporate no matter how we treat you" attitude towards their customers. Since the local employees have absolutely NO incentive to provide good service, most of them are the laziest, most arrogant, dismissive ***** you'll ever meet in your life.
- listrophy, on 10/10/2007, -0/+22Start going to your local cable board meetings. They should be open to the public. Be quiet at the first meeting, just to get a feel for what goes on. Then, once you have a handle of everything, start airing your grievances. Leo Laporte suggested this route to me on net@nite. Hopefully, I'll get it to work.
- noahhoward, on 10/10/2007, -1/+23Rage issues? I don't think you understand how aggravating it can be dealing with these people.
- Shigglyboo, on 10/19/2007, -6/+28their employees are not innocent. the two seemingly nice ladies at the Comcast office I went to refused to even look at my documentation on the deal that they were NOT giving me. they very rudely told me and my room mate to leave. Comcast told me to take up my issues with "comcast offers", the 3rd party company with no contact info.
- hockey, on 10/10/2007, -1/+22There is a distinct difference in beating up a keyboard with a hammer vs killing someone.
One is awesome the other not so much. - plizard, on 10/10/2007, -1/+22hahaha and i felt bad for calling the guy at spirit a 'worthless douche bag'
- RealmDown, on 10/10/2007, -3/+23Can you fear me now?
- Scrappy1850, on 10/10/2007, -0/+18she didnt hurt anybody. yes, if she would have killed someone, with a hammer OR a gun, that would be bad. she just delivered a message that no one here had the nuts to deliver.
- MagicCake, on 10/10/2007, -0/+16Seriously, mine just carries Werther's Originals, not a hammer...
- SoyChemist, on 10/10/2007, -4/+20Comcast requires your home phone number if you call in to customer service. My friend has a problem with the cable in her dorm. Since she has no idea what phone number the cable is registered to, she gets automatically disconnected before speaking to an operator.
- TheVirus, on 10/10/2007, -1/+16Because it's a retarded comment?
- madm0nk, on 10/10/2007, -5/+20That's right ... when the company ***** you over time and time again, and never responds to normal requests for assistance, you should just bow to your corporate masters and crack open the vaseline. We should never ever give someone praise for standing up for themselves.
- ronaldst, on 10/10/2007, -1/+16She's got more balls than most of us combined.
- cffury13, on 10/10/2007, -1/+16yeah, you're right, it is wrong. She didn't use a cool enough weapon. She should have gone down with a flamethrower instead.
- Eupatorus, on 10/10/2007, -3/+18***** Comcast! I moved to a new home a couple of months ago, and it took two incompetent Comcrash employees over 3 hours just to install my internet. They even ran a new cable line to the house (which is still laying across the neighbor's yard and mine, since they failed to bury the new line) and then once they finally got it running, one of the employees basically blamed me, stating that my "security settings were too high". WTF! I would have installed the net myself if I hadn't already paid for the mandatory "home installation". ***** YOU, COMCAST! I hope this lady comes back and burns corporate offices to the ground!
- joebrender, on 10/10/2007, -1/+15I've wanted to do that to a comcast office since I was 18. Good job grandma!
The comcast office in Vegas has armed guards and bulletproof glass, so I guess their ***** customer service is a nationwide-thing. The best is when they bill you for services you haven't yet recieved. - humperdeath, on 10/10/2007, -0/+14You should realize that a persons 'time' is a valuable asset. (especailly a 75yr old, who may not have too much of it left) To waste someone's time is as much a crime as to destroy physical assets.
- arjie, on 10/10/2007, -3/+16Anger Management? Please. I live in India and the stories I hear about Comcast are as bad as the ones I've had to go through myself. Sorry, but it may not have been lawful, but I see it as right.
- TjLAXattack, on 10/10/2007, -2/+15You probably should have gone with "DON'T HAMMER ME, BRO!" if you were going to be unoriginal.
- steffinb, on 10/10/2007, -2/+14ROFL!!! That was awesome
- OverThere, on 10/10/2007, -4/+16I've got Verizon now, but till have ill will towards them. Can you do some extra smashing for me?
- crawf061, on 10/10/2007, -0/+12So basically as long as you can afford to run the first wires then you should be allowed to charge ridiculous prices forever? Also, how many cable companies do you see upgrading their services to offer fiber to the premises?
- Vorcht, on 10/10/2007, -3/+15In other news: Toolbelt and hammer sales are up across the country today...
- gamer31, on 10/10/2007, -0/+11Oh yeah, the good old dropdown enter your age boxes. That'll keep all those little kids out, just like it keeps them out of all those porn sites.
- brstilson, on 10/10/2007, -3/+14And Kevin Trudeau can tell you about the natural disease and weight loss cures "they" don't want you to know about.
- meldroc, on 10/10/2007, -0/+11This lady's my hero.
Last time I had to have them come out, when they installed my cable, they promised the usual "We'll be there on X date between 8am and 12am. Of course, he didn't come as promised, even though I had to take time off of work for him, and eventually I had to go to work, ***** furious. He eventually came in the early afternoon, and I had to leave work again, because I didn't want to take yet another day off of work to wait for the *****. You'd think that for the $100 they charge me every month for TV and Internet, they'd be able to provide decent service. But I suppose all the money I'm forking over is going to pay for the CEO's new Learjet - after all, for people like that, we must all make sacrifices. - mysteri0usdrx, on 10/10/2007, -0/+11GET THAT IRRELEVANT POLITICAL ***** OUT OF THIS THREAD ABOUT A KICKASS 75 YEAR OLD!
/cruisecontrol - TjLAXattack, on 10/10/2007, -1/+11I guess MC was right, it is hammer time.
- inactive, on 10/10/2007, -4/+14"But Shaw had enough, she's switching back to Verizon."
WATCH OUT, VERIZON!! - bearda, on 10/10/2007, -1/+10She needs to go through Campus Life, or whoever handles other maintenance issues in her dorm. She needs to complain to whoever she's paying direcly for service, and in most cases that isn't Comcast, it's the college.
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