Don’t Let Telemarketers Make You Mad/By David J. Pollay

northstarwriters.com — Over the last few years I have heard more and more people complain about the telemarketing calls they receive at home, and now increasingly on their cell phones. I can understand why. I don’t like my dinner interrupted for a sales call, a marketing survey or a political poll either. The challenge I’ve noticed, however, is how we respond to ...