This is a good overview. I experienced everything described in the article after having my iPhone 3G for about a week. Was using 2.0.1 firmware for a couple days prior to the problem so it hasnt been fixed yet.While installing an app my iPhone rebooted then got stuck at the Apple logo. I did a factory reset then attempted to restore from a backup, but I was told the backup was corrupt. So I lost all calendar entries, address book, and a host of other app settings, bookmarks, Wifi access settings and so on. Although I made backups every day, the last time I backed up I skipped the backup (because I'd already made one that day) and went on to the sync part, but I didn't realise this invalidates the backup too! - very poor.Because I evidently can't rely on the backups (and I don't use Outlook on Windows) I'm trying to sort out some kind of sync to ensure calendar and contacts get backed up. Mobile Me is the obvious choice but their IMAP email is very underpowered (no server-side filtering etc) so it's an expensive solution for what I'd be using it for.Apple have had nothing but quality control issues lately.
somebody has to open the iPhone and replace the digitizer. The cheapest way is to do it your self and you should get aways with around $70. The part is available on ebay. Here's a iPhone Repair guide on how to disassemble an iPhone http://www.portatronics.com/guide. Maybe a tech savy friend can do it for you. If you want to pay to have a service do it for you there are third party iPod Repair Services such as http://www.portatronics.com/.
mopcodesAug 7, 2008
Good Article regarding a serious problem that Apple is not acknowledging about the iPhone, iTunes and iTunes App Store.
greenalienAug 7, 2008
This is a good overview. I experienced everything described in the article after having my iPhone 3G for about a week. Was using 2.0.1 firmware for a couple days prior to the problem so it hasnt been fixed yet.While installing an app my iPhone rebooted then got stuck at the Apple logo. I did a factory reset then attempted to restore from a backup, but I was told the backup was corrupt. So I lost all calendar entries, address book, and a host of other app settings, bookmarks, Wifi access settings and so on. Although I made backups every day, the last time I backed up I skipped the backup (because I'd already made one that day) and went on to the sync part, but I didn't realise this invalidates the backup too! - very poor.Because I evidently can't rely on the backups (and I don't use Outlook on Windows) I'm trying to sort out some kind of sync to ensure calendar and contacts get backed up. Mobile Me is the obvious choice but their IMAP email is very underpowered (no server-side filtering etc) so it's an expensive solution for what I'd be using it for.Apple have had nothing but quality control issues lately.
brunodelfrateAug 7, 2008
BTW, the title should be "White Apple logo screen of death" or "Black screen of death"... :-)
greenalienAug 7, 2008
Anyone know how to contact Ars Technica about this? Their contact form throws up an internal server error.
brunodelfrateAug 7, 2008
More articles about this crazy bug:<a class="user" href="http://blogs.zdnet.com/BTL/?p=9596">http://blogs.zdnet.com/BTL/?p=9596</a> <a class="user" href="http://weblogs.redeyechicago.com/iphoneblog/2008/08/dear-steve-jobs.html">http://weblogs.redeyechicago.com/iphoneblog/2008/0 ...</a>
jawdropperAug 12, 2008
I too have this problem, Restored 3 times, interrupted it with USB plug in and out 6 times. I don't alter apps now as this is what kills the phone.
borisbairAug 6, 2009
Very serious article, this problem really global.
aketarakNov 4, 2009
Sounds like Apple is not for you DwindleFlip. You should move on. I'm sure you'll find better technology somewhere else!
57vqSep 21, 2010
somebody has to open the iPhone and replace the digitizer. The cheapest way is to do it your self and you should get aways with around $70. The part is available on ebay. Here's a iPhone Repair guide on how to disassemble an iPhone http://www.portatronics.com/guide. Maybe a tech savy friend can do it for you. If you want to pay to have a service do it for you there are third party iPod Repair Services such as http://www.portatronics.com/.