bifsniff.com— Vodafone decide it’s worth losing me as a customer over an old Nokia charger, despite the fact that my bill average over the last six months was €232… Customer Care not what it used to be?
May 19, 2008View in Crawl 4
Oh dear! When will people learn that customer service is IMPORTANT... now more than ever. On the social web, content isn't king... the customer is king. The sooner companies start to realise that, the better for their business, their customers, their employees... everyone.
cr8orMay 20, 2008
classic vodafone .. and they wouldn't sell me a phone :(
calvin141170May 21, 2008
Oh dear! When will people learn that customer service is IMPORTANT... now more than ever. On the social web, content isn't king... the customer is king. The sooner companies start to realise that, the better for their business, their customers, their employees... everyone.