Video of Consumerist on 20/20, The Net Fights Back Against Corporate Wrongs

consumerist.com — 20/20's John Stossel interviews Consumerist editor Ben Popken. Subject is consumers recording their customer service experiences with audio and video and sharing them on the internet. They include several examples in the piece, so it's a bit of a fun one. Oct 15, 2006 View in Crawl 4