consumerist.com— "Best Buy is currently under investigation in Connecticut, but it seems as if at least one store is still showing customers the "secret" website instead of the real one."
Mar 19, 2007View in Crawl 4
Guys, I work at Best Buy (on the Geek Squad). Go into a store. Pull up the 'online site.' It now says in a large yellow box on top that "LOCAL PRICES ARE LISTED" on the site. It SAYS that they're local now and not online prices. Quit complaining. If you don't like Best Buy, go to newegg.com or something. Hell, I work there and I GO to newegg.com all the time to get stuff. They've got more stuff for less anyway. You just have to wait a little while for it. What happened was never intentional but it only displayed LOCAL pricing (I.E. regional pricing which many retailers do vs. the internet prices which are National). I've been online at Frys.com and found a product only to go into the store and have it be 50 bucks less which they will not match at all. They'll just tell you to go to the website and buy it. At least Best Buy will MATCH their own site provided you bring a print out with you just like you were matching a local competitor...
Those motherf**kers. Best Buy store in Daly City, Colma They pulled this stunt on me a while back.The web site listed logitech joypad for $25. I went to the store and the guy said $39.99. I really wanted the joystick so I insisted I see the site. $39.99 sure enough.Those f**king bastards
"I dunno, people who don't know squat about technology. People who don't read digg all day. People who don't want to wait 5 days to get their product. People who like to touch/see the product before buying. People that can easily return a product. People that don't have access to the internet. Should I go on?" - JoeB4everReplies in reverse order:1) If you don't have access to the internet, this argument is moot. The "secret" site will just be "the" site.2) You can return your online-bought products to the local BB store.3) Who needs to "see" a router? Anything else more expensive: like audio, video or computers- you should be doing some type of research before purchase.4) 5 day wait? How about 1-hour wait- if it is in stock at a local BB store of yours.5) Many people read Digg all day and don't shop at BB.6) If you don't 'know squat" about technology- you should learn a little. Trying to find a scrupulous and knowledgeable salesperson at a bigbox-store is going to difficult at best. You know the saying, 'a fool and his money are soon parted...'?If you can't do any of these, you are better off going to your local (non-national chain) shops, they will usually provide more assistance in product choice/info and competitive pricing.I am no shill for BB, I am just an advocate of some common sense.
The point is, it shouldn't HAVE to say anything. The prices should be the same.Anything less is an intentional attempt to fool/screw customers, which is unethical. Period.
Sucks to be you guys I guess, the Fry's by where I live and the one a few hours from where I used to live both had great customer service and people who actually knew what they were talking about working in the parts of the store they knew about.
ddfallMar 20, 2007
Guys, I work at Best Buy (on the Geek Squad). Go into a store. Pull up the 'online site.' It now says in a large yellow box on top that "LOCAL PRICES ARE LISTED" on the site. It SAYS that they're local now and not online prices. Quit complaining. If you don't like Best Buy, go to newegg.com or something. Hell, I work there and I GO to newegg.com all the time to get stuff. They've got more stuff for less anyway. You just have to wait a little while for it. What happened was never intentional but it only displayed LOCAL pricing (I.E. regional pricing which many retailers do vs. the internet prices which are National). I've been online at Frys.com and found a product only to go into the store and have it be 50 bucks less which they will not match at all. They'll just tell you to go to the website and buy it. At least Best Buy will MATCH their own site provided you bring a print out with you just like you were matching a local competitor...
stisevMar 20, 2007
Those motherf**kers. Best Buy store in Daly City, Colma They pulled this stunt on me a while back.The web site listed logitech joypad for $25. I went to the store and the guy said $39.99. I really wanted the joystick so I insisted I see the site. $39.99 sure enough.Those f**king bastards
radio1mikeMar 20, 2007
"I dunno, people who don't know squat about technology. People who don't read digg all day. People who don't want to wait 5 days to get their product. People who like to touch/see the product before buying. People that can easily return a product. People that don't have access to the internet. Should I go on?" - JoeB4everReplies in reverse order:1) If you don't have access to the internet, this argument is moot. The "secret" site will just be "the" site.2) You can return your online-bought products to the local BB store.3) Who needs to "see" a router? Anything else more expensive: like audio, video or computers- you should be doing some type of research before purchase.4) 5 day wait? How about 1-hour wait- if it is in stock at a local BB store of yours.5) Many people read Digg all day and don't shop at BB.6) If you don't 'know squat" about technology- you should learn a little. Trying to find a scrupulous and knowledgeable salesperson at a bigbox-store is going to difficult at best. You know the saying, 'a fool and his money are soon parted...'?If you can't do any of these, you are better off going to your local (non-national chain) shops, they will usually provide more assistance in product choice/info and competitive pricing.I am no shill for BB, I am just an advocate of some common sense.
bigj7489Mar 20, 2007
The point is, it shouldn't HAVE to say anything. The prices should be the same.Anything less is an intentional attempt to fool/screw customers, which is unethical. Period.
pleasejustdieMar 20, 2007
Sucks to be you guys I guess, the Fry's by where I live and the one a few hours from where I used to live both had great customer service and people who actually knew what they were talking about working in the parts of the store they knew about.
joeb4everMar 25, 2007
I was actually comparing best buy to other competitors, mainly online.but thanks wasting time for not understanding my comment.