conversationagent.com — Nice insights on website re-design for customer's perspective. "The Web site of the future may be organized completely in thirds without needing to separate them in a blog, a forum, a customer idea space, and the corporate brochure-ware. Part editorial, part community, and part marketing weaved throughout the site."
May 29, 2008 View in Crawl 4
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It's quiet in here... can you hear the echo?