osx86project.org — Tired of the heat and whining from your new MacBook Pro? On May 20th - "End the Whine Day" - Mac users from around the globe are planning to call Apple and let them know they won't tolerate these technical problems. Think Apple will listen?
May 1, 2006 View in Crawl 4
nigeltufnelMay 2, 2006
Koshak - you clearly don't even own a Mac, Mr. Hater.
chr1skearneyMay 3, 2006
I have the 15 inch macbook, runs extremely hot and it makes a very annoying whining sound. I am on the phone right now trying to return this piece of junk. I had to tell the first person I talked to, to hand the phone to a manager, because "there is nothing he can do". We need to keep leaning on these people until they buck up and take ownership for this ridiculous lack of product quality.
chr1skearneyMay 3, 2006
Well I made it ALLLL the way to an apple product specialist named "Jason". Jason told me that it is normal for the macbook pro to get so hot that you can not touch it. When I asked for him to clarify that statement, he changed it to, "It is normal for the macbook to run so hot that you can't touch it, when it is on your lap." He went on to say that apple does not reccomend using the macbook on your lap, as that could cause it to run "out of spec". The end result, he offered to do nothing, nothing at all. Looks like I am going to be screwed into paying a 200 dollar restocking fee, just so I can get rid of this problem child. I am extremely dissapointed with apple. I grew up with a father who worked for apple for nearly 10 years, so needless to say I have had mac's my entire life, and I have never seen such a poorly designed piece of equipment. Nor have I ever heard such crap from their support people, usually they are quite helpful. Its obvious that the call center is on the big defensive with these machines right now. Don't stop bugging them about this. Do what I did, DEMAND to talk to a product specialist, take it as far as you can.CK
4ndr3May 5, 2006
I am a high school student going into University. Ever since grade 9 I always wanted a Mac and now that the MacBook Pro has come out I was so excited to finally have a Mac. I am pretty much a n00b in the Mac world and I am asking for your help. What should I do? Wait? Buy? Switch? Please that would be 1337. ^__^
sennmenMay 17, 2006
Not really, it would be better PR if they would have done it right the first time. Why do you think that Apple isn't advertising this on their site?
jkc1446May 19, 2006
I'm an Apple telephone support agent who works with portables (i.e. MacBook Pro). 95% of MBPro callers love thier new machine. As for Saturday, we've been instructed to politely blow you off.