itsmsolutions.com — Today?s IT managers live in an alphabet soup of best practices: ITIL?, COBIT?, PMI?, Lean Six Sigma, so on. They all mention the needs and desires of staff during the implementation. Failure to realize that IT staff makes or breaks any best practice implementation can result in failure.
Oct 31, 2007 View in Crawl 4
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It's quiet in here... can you hear the echo?