majornelson.com — Peter Moore discusses the new plans for Microsoft to extend the warranty for all Xbox 360 consoles from one year to three years, and discusses reimbursement for all who've had to pay for warranty repair due to the the three red lights error.
Jul 5, 2007 View in Crawl 4
knodiJul 5, 2007
33% is not a accurate number.
diggrimJul 6, 2007
they can recall them...this is just a half-baked recall...MS is saving a lot of money by doing this.
grumbelJul 6, 2007
Since Microsoft isn't telling as the real one, its as accurate as it gets. At the very least its a lot more accurate then Microsofts 3%, which was after all nothing but a lie.
grumbelJul 6, 2007
The funny part is when you do the math that that number:$1 billion total, means 2'500'000 broken XBox360s, assuming $400 cost per unit, assuming that repairs cost just $200 or even less, it means 5'000'000 broken XBox360s. Giving that there are just over 11'000'000 XBox360s out there, that 30% number failure rate, might be a tad bit to low and the real one might be even heigher.
bakuJul 6, 2007
Buried as a duplicate.... in fact, this is the third incarnation of this story thats on the front page of the gaming section.<a class="user" href="http://digg.com/xbox_360/Microsoft_Announces_3_Year_360_Warrenty_Extension">http://digg.com/xbox_360/Microsoft_Announces_3_Year_360_Warrenty_Extension</a>And the original post here:<a class="user" href="http://digg.com/gaming_news/Microsoft_publicly_apologizes_to_gamers_refunds_repairs_extends_warranty">http://digg.com/gaming_news/Microsoft_publicly_apologizes_to_gamers_refunds_repairs_extends_warranty</a>I wish people would take notice of the "We think this may have been posted before" message that comes up when submitting a story. :/
paulbramJul 6, 2007
You're right. Too bad the ones you linked to were posted AFTER this one! Turns out those are the dupes, not this one.
urielsynthesisJul 6, 2007
Probably because the floodgates are opening on all the people with broken boxes and previously expired warranties. Im sure that wait time will shorten in the coming month.
dandoniaJul 7, 2007
You missed of missed the story about a year ago (might have been less) where one guy had gone through 4 360's he called for a class action and posted about it on digg wanting people to sign up to it, im guessing its not the only thing he did but he certainly would have had time to get the evidence together and now with the story's of the last two weeks about the failure rate this will have tipped microsoft that the class could get bigger. On a side note and not to start a console war fight again. Is it really a coincidence that the extended warranty and giving money back, happens around the time sony are set to drop their prices. I dont know the time line of things but you gotta admit it looks a little shady/good business decision.