foxnews.com — An Westchester man who kept the voice of his dead wife on his phone message, lost her voice when Verizon upgraded his service. "Verizon spokesman John Bonomo says mailers and broadcasts went out to people announcing the upgrade and how to handle resetting voicemail messages." Did the mailer say how to handle rude, inconsiderate 'cust. svc' reps?
Mar 17, 2008 View in Crawl 4
randfMar 18, 2008
not to diss the phreakers...but verizon should jump all over this and engage their army of technies to solve this one. talk about free publicity. verizon...can you hear me now?
leadsynthMar 19, 2008
This is so sad.I work at a recording studio. Lots of folks come in with old cassettes, reel-to-reel tapes, and yes, answering machines. We help them put the only existing recording of their deceased relative on a CD so they can listen to it, make copies and save it forever. Every family has a tape like this. Do yourself a favor and save it now.
julweissMar 20, 2008
Yeah, most def. But, having dealt with Verizon in the past, I bet they won't do a thing. Kinda like the guy who turned in his Xbox 360, which was covered in artwork and signatures from people in the gaming industry, for repair -- and then got it back with all of that gone. Did Microsoft step up? Not the last time I checked anyway. ::shakes fist:: Stupid big companies.