2old2play.com — A gamer finds that he once used a credit card on Xbox Live and now its tied, indefinitely, to his account. You cannot remove it (so says customer service) and it will be used to auto-renew your account even if your last XBL subscription purchase was applied with a pre-paid LIVE! Card.
Feb 19, 2007 View in Crawl 4
l0tharntFeb 19, 2007
I had a buddy that I used to pay for his live service on my card and I was able to remove my card from his account and have his account deactivated just by calling in. So doing so on my own account doesn't sound like it would be a problem.
silverbaxFeb 19, 2007
This is only scary to someone under 16 years old. I can't imagine anyone in the world of grown ups not knowing how to call and get a card removed, or better yet, call your bank and tell them the card is being charged against your consent. I do it every time some little outfit thinks they can charge me recurring fees and won't return a call or an email. I just sic the bank on them.This post isn't news, it's the ravings of a scared thirteen year old. buried.
Closed AccountFeb 20, 2007
I never had any problems. I have been playing xbox-live for 6 years and had 3 different cards.
jrieth50Feb 20, 2007
Again, people prove that both commenters and those that reply are 12 years old by developing a spastic colon every time someone uses M$ instead of MS. Childish? Yes. But have a bit of humor or just ignore it, his post was obviously not intended to start a flame war, how bout yours?
nsresponderFeb 20, 2007
Go down to your local police station, swear out a complaint, and send a copy of the police report to MSFT's general counsel. You'd be surprised how quickly the "impossible" can be made to happen when you ask in the right way.-jcr
jrieth50Feb 20, 2007
I ran into a similar problem when I allowed a friend to give me cash to pay his Live fee w/ my credit card (on original Xbox.) They would not let me stop auto-renew or take my card off of HIS account, despite the fact that we obviously had different names/addresses/etc. He finally had to get a debit card from his bank just to keep them from auto-renewing his account with my card. Very odd practice.
darkeverFeb 20, 2007
This is 100% false, I changed my card that's being used over a month ago.
princessmeriMar 5, 2008
Xbox Live has been billing me for 2 years.I have called several times for them to stop.They still keep charging.It is always a runaround.Either in the phone recordingOr the operator.They want to know when they can contact me,Yet they can only call when they have time.They sent an email, in which I replied,But it came back. 1. Contact the BBB, Better Business Bureau online. The more people that contact the BBB, the worse the rating Xbox Live gets. You must find them by their phone number from the Xbox web site.2. If your credit card is from your bank, the bank can stop payments to Microsoft. It will cost $20 +. If the credit card is through a company, you can Dispute payment. Your credit card company will Send a form that you will have to get notarized. If you can change the account information, set the Credit card date to end at the end of the month!3. Search for Xbox Live problems on the internet. Post negative comments about Xbox Live. They actually Pay people to check the internet for negative posts. Maybe with enough publicity, Xbox will become better. Don’t forget to mention in your posts that Xbox isMaking a fortune by billing people who do not use their services.
ghettopiaMay 21, 2008
This may be coming a little late, but it is possible to remove a credit card from Xbox Live, although not through xbox.com or the xbox itself:billing.microsoft.comIt's not very obvious, but when you switch default credit cards ("Use a different payment method" under Payment Method Information), the old credit card is removed.
gpatrick900Jul 4, 2008
Easier. Just have the Credit or debit card hotlisted by your bank. This way you will not have any problem.