arstechnica.com — After a slew of different problems with MacBook Pros since they've begun shipping, Apple has begun to quietly replace the logic boards in some MacBook Pros that are being taken in for repair by an authorized service provider.
Aug 16, 2006 View in Crawl 4
tuxuserAug 16, 2006
no ref f is n't ready its only in the story! i love morons
geminitojanusAug 16, 2006
Revision 1 new hardware happened.Everyone who's anyone who's ever bought an Apple product will tell you: "Never Buy a First Generation Apple Product". They've always got a lot of bugs that they've got to get worked out, simply because it's hardware they haven't used before. And because the Mac community tends to be vocal about even the tiniest defect, they'll whine about it until it becomes front page news on all of the newspapers everywhere.Wait 6 months, Apple will have located the bad traces on a motherboard or a bad batch of capacitors, or a bad batch of batteries that came from Singapore. They will have revised their designs to get around those problems, and they'll start taking back older products and replacing them with the newer revisions for people who've chronically suffered problems. The truth is, this isn't just an "Apple" thing, it's pretty common to a lot of companies, including Dell, Gateway, IBM but you almost never hear about it, because instead of the users complaining on websites, they pick up the telephone and complain to the /company/, and the company replaces the machine without further incidence. Typically, Apple will do the same, if you make the effort.
randomguysteveAug 16, 2006
I'm sorry but posts and threads like this is why people have such horrible responses to Mac threads and Macs in general.You like your Mac. Great. 95% of the internet does not give a s**t. The fact that you all seem to congregrate on this site does nothing but irk me and others. Apple threads are submitted 5 a day, all making it to the front page. Stupid stuff, like "Macs are cheaper" or "Gee, I really Like Macs" or "Apple has great customer relations". Its enough to drive normal people up a wall."Why Click on these links?" You ask. "Why the hell don't you filter your front page, you idiot" I've been told. I don't surf the frontpage, and the RSS shows everything. What am I trying to accomplish? Less Apple links, of course. Since I can see that its impossible, I have to go with the alternative. Bitch and Moan. Sure, you may not like it. Good. Ignore me. But I'll let someone know how I feel, and maybe they won't be so happy to post how they fell in love with their Mac pro, and then made love to it, screaming "Hold me Mr. Jobs".
wistarAug 17, 2006
No, just ferocious laptops in general. They are a technical balancing act. I mean, think about it, they're really quite amazing.
brandonhothAug 17, 2006
Please excuse me while I vomit. Your iLogic is what drives people insane. We shouldn't be critical of Apple, we should be in awe!! You Apple apologists slay me. Based upon your thinking, I suppose I should expect a brand new Ferrari to come with a faulty engine, the logic board essentially being the MBP engine, right? Jesus, I hope nobody decides to fly on that new Boeing airplane it's first year. But I suppose that is the cost of living on the 'bleeding edge'!At the prices Apple charges, I would expect some decent QA.
mechafenrisAug 17, 2006
You do realize that in spite of your bad experience, you are more an exception rather than the rule, right? I'm sorry for your plight, but your experience is unique among Mac users that I know (and read on Mac forums, etc...) It's not totally alien, but it certainly isn't indicative of a crappy company with bad QC. Anecdotally, we hear the same from any manufacturer, be it dell, gateway, sony, etc. Those with complaints are the most vocal... and those who have good experiences tend to be more quiet about it. It's the nature of things.I sit here around 3 macs, a G4 and G5 Powermac, and a MacBook Pro 15" 2.0GHz... none of which have given me a stitch of trouble. As always, YMMV. Just a thought.
uownedgeAug 17, 2006
Definitely a good thing. They're making the right move here. As with any computer, a problem arose, and they chose to deal with it in a way that in many cases, isn't inconvenient to the user. No shipping your laptop back, no recalls, no nothing. You take it to the Apple store, they replace the board, and you're on your way. This isn't news because there's a problem with the MPB (There are problems with all computers, this should be a no-brainer). It's news because of the way Apple is handling it -- very well.
jvicinanzaAug 22, 2006
It went to China