quickbase.com— Strategies and how to get directly connected to someone with a pulse instead of listening to a damn recording at most major companies. Very interesting and helpful.
Sep 8, 2005View in Crawl 4
I work at a bank, and in my old position I used to have to call a lot of other banks and credit card companies for information to fix a customer's problem, and I found that a lot of the times that no matter who it is (except for BOA) you can just press #0#0 and it will usually get you to an adviser. But remember that these prompts aren't necessarily there to piss you off (even though I find that hard to believe a lot of the times) the reason they have these is so they can make a half-way intelligent attempt at connecting the customer to the department that can help them. Most companies have a lot of very specialized departments and if you just get through to anyone you will end up being transferred to the correct department (and probably back on hold).... but I still do this whenever I call a big company with a voice prompt system.
also...just do not do anything, some places still have pulse phones so these systems hae to account for that, just press nothing, you will waiut for a few minutes, but you will have no annoying menus
Now days the trigger happy " 0 " pushers get hung up on by the systems. I see more and more systems say " good bye " then you pulled the " 0 " tactic ..
sportySep 8, 2005
Complaining about dupes? Haven't I seen this complaint before? Your complaint is a dupe! Stop duping. Duper.
adam84aSep 8, 2005
I work at a bank, and in my old position I used to have to call a lot of other banks and credit card companies for information to fix a customer's problem, and I found that a lot of the times that no matter who it is (except for BOA) you can just press #0#0 and it will usually get you to an adviser. But remember that these prompts aren't necessarily there to piss you off (even though I find that hard to believe a lot of the times) the reason they have these is so they can make a half-way intelligent attempt at connecting the customer to the department that can help them. Most companies have a lot of very specialized departments and if you just get through to anyone you will end up being transferred to the correct department (and probably back on hold).... but I still do this whenever I call a big company with a voice prompt system.
richmanSep 8, 2005
That's cool. Unfortunately, my bank isn't on that list
a_greerSep 9, 2005
also...just do not do anything, some places still have pulse phones so these systems hae to account for that, just press nothing, you will waiut for a few minutes, but you will have no annoying menus
andyzwebSep 10, 2005
This...Is amazing...
zombieninjaSep 12, 2005
Now this is Friggin' Cool, useful, and awesome.
zerocool82Sep 14, 2005
Finally I can close me AOL account. Just joking.
bvgraphixSep 15, 2005Submitter
lol nice- somone should create a walkthrough on cancelling AOL accounts.
keltxSep 23, 2005
Many times if you don't press any buttons at all the system will assume you have a rotary phone and direct you to a person right away. Try it.
operat0rNov 2, 2005
Now days the trigger happy " 0 " pushers get hung up on by the systems. I see more and more systems say " good bye " then you pulled the " 0 " tactic ..
karamba_kidDec 3, 2005
Site down :(