gizmodo.com — Ely Rosentock made this video laying out every argument they'll use against you and every counterargument you should use to refute it. It's essentially a guide to refuting their script. He discusses Verizon specifically, but it should apply to all the carriers. So, contractually-trapped friends, go forth and break free!
Aug 2, 2008 View in Crawl 4
pilotheadAug 3, 2008
absurd fees? you monthly and tax that's it. anything else it's all on you. You talk way over your minutes, you text a lot without a package, you make international calls, yeah it's the companies fault. It's also the companies fault when someone explains the contract but no one listens then come back to complain.I'm not saying the customer is completely at fault, but neither is the company.
mroutrageousAug 3, 2008
I don't know about that, over here in Sri-Lanka domestic cell phone service is very expensive compared to the US and general cost of living. When I was back home I would never think about the minutes being used up talking. Here whenever I use the cell phone I'm always aware of the high amount of money being spent. I know its like that in Korea as well; a friend told me that you text first to see if you can call.Also over in the US I never had a home phone (landline). Good like trying to do that in Asia.
ccheathAug 4, 2008
exactly.
Closed AccountAug 4, 2008
Which service is this?
diggamonAug 6, 2008
Angry much? How about stating that you work for a cell phone provider, like you do in every other comment that you make on Digg?
diggamonAug 6, 2008
That twisted logic means that the company is always right, and the consumer is always wrong. If there is an "out" in the contract that the COMPANY ITSELF wrote, why is it "charity" to exercise that clause?