chalona.com — On or around June 10, 2006, GoDaddy of Scottsdale, Arizona allowed the fraudulent transfer of my domain PlanetSRK.com. The domain transfer, as mentioned by GoDaddy, was initiated over the phone with little or poor verification.Now I?ve lost my domain, my money, and my reputation, and Go Daddy does not care (they?ve already got paid).
Jun 25, 2006 View in Crawl 4
16x9Jun 25, 2006
If this is real, then as far as I'm concerned it's reason for serious concern.With so many domain names having a real and large dollar value to the owner, the loss of control over a domain for as little as a few hours (let alone days or weeks) would be a serious problem.I have a few domains through GoDaddy but I've never moved a domain _from_ GoDaddy so I have to ask: don't they require your password to complete the change? And if so, did this second group crack/guess this password?Even so, it seems that this is one of those issues where there should be a faster mechanism in place to at least try to resolve the situation. On the other hand, in GoDaddy's defense, we don't know what you mean by " little or poor verification." As such it's difficult to know how responsible GoDaddy is for this situation.
siuyeeJun 25, 2006
Use inaccurate when you KNOW it is not true. If you don't believe in it, just don't digg it.I would like to mark your "inaccurate" inaccurate.
waxpoetJun 26, 2006
yup. i'll be emancipating my account with them post haste too (probably more like whenever I get around to it). ;-)
variety567Jun 27, 2006
phpirate,Many of the users of godaddy are here and defend godaddy even tho godaddy would never defend them. They are showing their loyalty by digging down your comments. Honestly i don't believe your suggested domain registrar is a good option myself but it is a valid option and shouldn't be dug down like that. IMO you always get what you pay for even when it comes to domains. Sure, it's just a name, a piece of digital information but what you are really paying for with domains is the customer service. When porr customer service policies are in place these kind of problems happen. You may think you are getting a deal by going with godaddy as your registrar but in fact you are getting the worst customer service of any domain registrar. Personally I go thru MelbourneIT myself. It's more expensive for the initial registration but the customer service they give is worth it in the long run.
naomilynnJun 28, 2006
I know for a fact that the only way a domain can be transfered is by entering information provided thru email. The only way to enter this info is by logging into your Go Daddy acct. The reps that work for them don't have access to certain areas in a customers acct so the only person that could validate the transfer would be the customer himself or someone had to have direct access to acct and permission to make any changes nessasary. Also, if by chance it has been a hostile take over the domain would have had to be unlocked which all domains get registered as locked unless you transfer them from another registrar. In addition, go daddy does not get involved in Domain disputes. Whatever may have happened would need to be legally taken care of thru the registrants only.
maurajadeJun 29, 2006
wow... two sparkies... good f**king luck taking godaddy to court.
maurajadeJun 29, 2006
omg. NETSOL?? are you s**tting me? wow... you need to screw your head a wee bit tighter, there boyo.
bubba_Jun 29, 2006
Don't you people know that even if you register you domain for 10 years with godaddy, you can transfer it to another registrar and keep your pre-paid time as well as get a year extension (so 11 years total). This may be a little known fact because the registrars don't want you to know you can do this (so you won't buy domains from a cheap registrar then transfer them to a feature-rich registrar who has to eat the cost of their features for the time of the the inital pre-payment period. Try it!
jamesyoJun 30, 2006
what a bunch of f**#&$$ pricks!
callmejordy265Jul 6, 2006
@jamesyowas that really necessary?
phaisithJun 4, 2007
Well, any company can have idiots working for them. I have a dedicated server with them and quite a few domains, and I find them to be quite helpful within their Terms of Usage/Service Agreements. You have questions about what happens? Yeah, read those over and you'll see exactly what you agreed to. As for their transfer and domain services, you have total control over EVERYTHING that goes on with them other than things with the registry. Obviously, you can't go directly to Verisign to register your dot com name. There are two things that could have happened:1) You're a total moron and decided to make an "Oops, I have my password and user name to another person or gave them access to my domains and they screwed me over, and you need to fix it!" phone call. Which, understandably, you will not get anywhere with.or 2) Perhaps a major case of social engineering happened, though, I doubt it. They've always been very firm about giving out account information, what they can and cannot do, and what they will and will not tell someone who is not able to give them that validation information. My conclusion: your fault...your loss. Get an IT person worth a damn and leave the internet commerce and business stuff to people who can operate a computer.
GeoTrustSwitchDaddyJan 27, 2011
Yeah, the only problem they seem to be interested in solving is how to keep their ads from being banned. It's like the only thing they do these days, so we decided to make fun of that here at GeoTrust. Check out what happened:
http://www.youtube.com/watch?v=_KLcuTnq11U
GeoTrustSwitchDaddyJan 27, 2011
Yeah, the only problem they seem to be interested in solving is how to keep their ads from being banned. It's like the only thing they do these days, so we decided to make fun of that here at GeoTrust. Check out what happened:
http://www.youtube.com/watch?v=_KLcuTnq11U
DowMainJun 6, 2011
Not cool, why do big companies always do that? well, not always but almost always.