Email, voicemail or text message? Business world struggles to make contact

nytimes.com — Now contact means decoding the quirks of the person in question, the better to predict how to actually get your message through. And if you misread your target, it means the risk of a frosty response, or sometimes deafening silence. Does he or she hate e-mail, letting it build up in the inbox, but quick to answer the cellphone on the first ring? Jul 13, 2007 View in Crawl 4