consumerist.com— "I just got off the phone With PS3 customer support who kindly informed me that my PS3 is "too dusty" to be replaced under warranty. But won't provide pictures unless they are subpoenaed."
Nov 10, 2007View in Crawl 4
Yeah so your telling me that the 5+ supervisors and 2+ executives i talked to were all figures of my imagination?, Great well, how can i argue with that? Sony still has not gotten back to me.
Don't be quick to judge this situation false or undeserving of recompense. Until you've had an expensive piece of YOUR electronics break, you really don't know what it's like. I went through a very similar experience with my XBOX 360. You have to stand up for yourself against these large corporations. Read up on your legal history and you will find many examples of corporations screwing their customers when they try to drive down manufacturing costs/raise profits. If they choose to provide a product or service to the public, they bear legal risk. They should have to stand behind their products. If you say, yeah Whatever, fine, nothing happened to MY system. Remember that when something of yours breaks in the future. You'll be singing a different tune then. I guarantee you'll have a different perspective on these consumer situations.
the opposite way to phrase that sentence is to expect free repairs for everyday misuse. brings us back to the original statement that in fact there can be excessive dust.
johnmalcNov 11, 2007
Trent Reznor says "Hi".
readeriveNov 13, 2007
Yeah so your telling me that the 5+ supervisors and 2+ executives i talked to were all figures of my imagination?, Great well, how can i argue with that? Sony still has not gotten back to me.
readeriveNov 13, 2007
THANK YOU!
vgbalintNov 14, 2007
Don't be quick to judge this situation false or undeserving of recompense. Until you've had an expensive piece of YOUR electronics break, you really don't know what it's like. I went through a very similar experience with my XBOX 360. You have to stand up for yourself against these large corporations. Read up on your legal history and you will find many examples of corporations screwing their customers when they try to drive down manufacturing costs/raise profits. If they choose to provide a product or service to the public, they bear legal risk. They should have to stand behind their products. If you say, yeah Whatever, fine, nothing happened to MY system. Remember that when something of yours breaks in the future. You'll be singing a different tune then. I guarantee you'll have a different perspective on these consumer situations.
dysonluNov 16, 2007
Dust doesn't void. Mudwrestling your PS3 does: <a class="user" href="http://digg.com/playstation_3/Pics_Released_Dust_Voids_PS3_Warranty">http://digg.com/playstation_3/Pics_Released_Dust_V ...</a>
nastajusDec 27, 2007
the opposite way to phrase that sentence is to expect free repairs for everyday misuse. brings us back to the original statement that in fact there can be excessive dust.
pskibsMar 9, 2008
I looked at the photo and the thing is really f**king dusty. Like its disgusting. Here is a link.<a class="user" href="http://consumerist.com/consumer/polls/is-this-playstation-3-too-dusty-to-be-repaired-under-warranty-322858.php">http://consumerist.com/consumer/polls/is-this-play ...</a>I mean A) He shouldn't let it get that dustyBut B) They should replace it Jesus dust off cost 5 dollars Sony!