pcpro.co.uk— Not only is Microsoft playing catch-up to Apple with Vista, but now Dell is playing catchup to Apple with brick and mortar stores.
May 22, 2006View in Crawl 4
Is Dell crazy?!?They're going to open two retail stores -- great."but they won't have inventory" WHAT?!? So I can walk into a Dell store, see something I like, then be told "Sorry, we don't have it in stock. I'll order it for you, and you'll have it in 7 - 10 days."Buh-Bye.So now they walk across the hallway into the Apple Store, see something with a more attractive design, and take it home with me that day.Dell just doesn't get it. Gateway did this very same thing in the late 90's, and it CRASHED AND BURNED. There is ZERO point in having a store if you don't also have inventory. Sure, the online method offers you a lower overhead and more customization, but it also offers HORRIBLE customer service.I used to love Dell, but they're just making one bad mistake after another...
"I wonder if they're going to go the whole nine yards to recreate the classic "Dell experience."You forgot:- You have to wait 20 minutes before you can talk to someone- When you do get someone, they don't speak English clearly- To answer your question, the sales rep opens the Dell Manual and starts reading it to you
An idiotic idea.What is there to showcase? People who are looking to buy a computer, for the most part, have a general idea of what they are and how they work. Do they expect people to enter the store and exclaim, "Gollygee willakers! That there computer uses WINDOWS!"At least in the Apple store, you can buy the products there and take them home. If the sole purpose of the store is to place online orders, why not save the rent on retail space and just pay a few schmucks to hang out in public with wireless internet while wearing a "Dell" sandwich-board?
Doubt it. Best Buy knows what they are doing. Dell is entering into a territory where they have absolutely no experience. Best Buy will wait and see, and adjust its own model based on (1) how many Dell stores actually open near Best Buy stores, and (2) whether or not Dell actually succeeds.
@ collywolly:In your effort to mock jbus, you missed the point. Cars are not, I assume, what YOU would call "sexy", but I think that's because you miss the point of using the word sexy in marketing. It has less to do with sex, and more to do with attractive or pleasing to the eye. It's to be taken figuratively, not literally.A Slang Definition of sexy:(Slang.) Highly appealing or interesting; attractive: %u201CThe recruiting brochures are getting sexier%u201D (Jack R. Wentworth).As you can see, when speaking about things, and not people, sexy is appropriate. I think that most people would agree that cars can be considered "sexy" in terms of their look and feel, but not because people want to have sex with them, or because they find them attractive in a "I want to have a meaningful relationship with that car."You're comment makes you look like you have no idea what you are talking about. It also makes you look like a Windows fanboy who is willing to invent a new standard for the word sexy in advertising in order to strengthen your own feelings that people who like Macs are nerds, unworthy of your respect. It then becomes easier for you to mock them, I suppose.
ahhellMay 23, 2006
Just imagine the tards working at a Dell store!! They will make BestBuy employees look like geniuses.
chewie67May 23, 2006
Is Dell crazy?!?They're going to open two retail stores -- great."but they won't have inventory" WHAT?!? So I can walk into a Dell store, see something I like, then be told "Sorry, we don't have it in stock. I'll order it for you, and you'll have it in 7 - 10 days."Buh-Bye.So now they walk across the hallway into the Apple Store, see something with a more attractive design, and take it home with me that day.Dell just doesn't get it. Gateway did this very same thing in the late 90's, and it CRASHED AND BURNED. There is ZERO point in having a store if you don't also have inventory. Sure, the online method offers you a lower overhead and more customization, but it also offers HORRIBLE customer service.I used to love Dell, but they're just making one bad mistake after another...
chewie67May 23, 2006
"I wonder if they're going to go the whole nine yards to recreate the classic "Dell experience."You forgot:- You have to wait 20 minutes before you can talk to someone- When you do get someone, they don't speak English clearly- To answer your question, the sales rep opens the Dell Manual and starts reading it to you
sweetmercuryMay 23, 2006
An idiotic idea.What is there to showcase? People who are looking to buy a computer, for the most part, have a general idea of what they are and how they work. Do they expect people to enter the store and exclaim, "Gollygee willakers! That there computer uses WINDOWS!"At least in the Apple store, you can buy the products there and take them home. If the sole purpose of the store is to place online orders, why not save the rent on retail space and just pay a few schmucks to hang out in public with wireless internet while wearing a "Dell" sandwich-board?
juliuservingMay 23, 2006
If you want to get technical: "Meanwhile the two companies' respective stock prices ($71.62 a share for Apple and $25.43 for Dell) reveal that Apple is - at least for now - the more valuable company. Dell's market value is $ 59,850,064,460, while Apple right now is worth $ 60,777,591,440."<a class="user" href="http://www.macworld.co.uk/news/index.cfm?home&NewsID=14537">http://www.macworld.co.uk/news/index.cfm?home&NewsID=14537</a>
njren78May 25, 2006
Doubt it. Best Buy knows what they are doing. Dell is entering into a territory where they have absolutely no experience. Best Buy will wait and see, and adjust its own model based on (1) how many Dell stores actually open near Best Buy stores, and (2) whether or not Dell actually succeeds.
njren78May 25, 2006
@ collywolly:In your effort to mock jbus, you missed the point. Cars are not, I assume, what YOU would call "sexy", but I think that's because you miss the point of using the word sexy in marketing. It has less to do with sex, and more to do with attractive or pleasing to the eye. It's to be taken figuratively, not literally.A Slang Definition of sexy:(Slang.) Highly appealing or interesting; attractive: %u201CThe recruiting brochures are getting sexier%u201D (Jack R. Wentworth).As you can see, when speaking about things, and not people, sexy is appropriate. I think that most people would agree that cars can be considered "sexy" in terms of their look and feel, but not because people want to have sex with them, or because they find them attractive in a "I want to have a meaningful relationship with that car."You're comment makes you look like you have no idea what you are talking about. It also makes you look like a Windows fanboy who is willing to invent a new standard for the word sexy in advertising in order to strengthen your own feelings that people who like Macs are nerds, unworthy of your respect. It then becomes easier for you to mock them, I suppose.