spiegel.de — A German psychologist has warned "professional smilers" such as flight attendants and shop assistants that too much forced smiling can cause stress, depression and even heart problems. It's unlikely to become a major health issue though -- German customer service isn't renowned for its friendliness.
May 18, 2008 View in Crawl 4
thisoneisuniqueMay 19, 2008
But when I say ü and ö I look like I want to to give someone a kiss... that's a good thing, right? So I'm all for umlaute
herbstblattMay 19, 2008
I totally agree. I once called a German helpline based in the Netherlands because of a software key. I was quite angry because I finally wanted to receive that key I should have gotten a month ago or so but the woman at the other end didn't even try to help me even though I tried to stay as friendly as possible. At some point she kind of shut down, got rude and I knew that she wasn't interested anymore. That was a terrible and annoying experience!There I really have to say that Swiss helplines are much better. I've made several very good experiences that helped me much (although I do not know whether this is always the case. Nothing against Germans, really).
vershMay 19, 2008
I've read an excellent article by Scott Wetzler, Ph.D a few months ago in Psychology Today about passive aggressive behavior, and "fake/forced smiling" is almost always a tremendous tip-off. In general, I would suggest avoiding being passive-- it wrecks the blood pressure even when you exercise regularly and eat a healthy diet. This issue with smiling is just the facade for deeper problems.
moromouMay 19, 2008
this is great.I hate those fake-smilers. I want to slap them for having no dignity and pretending to smile all the time. Lame.
dngbauerMay 29, 2008
always a real smiley :) :)
skairamJun 4, 2008
This is why I am anti-smile.
donna1234Sep 22, 2008
A German psychologist has warned "professional smilers" such as flight attendants and shop assistants that too much forced smiling can cause stress<a class="user" href="http://www.mucpr.com">http://www.mucpr.com</a>
juanqui98Oct 18, 2008
Flight attendant have a big responsibility for safety and smiling is not part of their duties.www.letsmakecash4u.com