blogs.zdnet.com — Speaking of hacks, Today I went into an Apple store with a less than two week old iPhone that had the green tint camera problem.Because it had been ?hacked? with some 3rd party apps and was running T-Mobile they refused to service it, said the warranty was voided and ?blacklisted? the phone against future service, or return!
Sep 20, 2007 View in Crawl 4
synthetikSep 21, 2007
Do you understand what disputing charges even means? It will not effect your credit rating. Plus it wouldn't even apply in this case. You can't dispute the fact that you paid for an iPhone and are unsatisfied with their warranty policy. If you were charged for a repair that they never preformed or if they double billed your card, you would be able to dispute those charges. But you can't dispute the purchase price for a product that you received.
gee1004Sep 21, 2007
Becuase Apple fan boys are whiny babies
superkendallSep 21, 2007
Was the problem he had physical or software related?Given that Apple doesn't support loading software on the device (unlike a laptop) how can you tell with an iPhone if a problem is hardware or not without the factory software installed? What if a hand-loaded background app goes into an infinite loop consuming CPU? That would cause the device to act all kinds of flaky, even though the hardware was actually fine.
routerboySep 21, 2007
Why should it matter if the software is modified.. The only thing I see is that they can request the software be reset to a "factory fresh" settings to rule out any possible problem from different software.When the article came out a few weeks ago that persons laptop hinge was refused service because they ran Linux instead of windows everyone was up in arms over how can be allowed... Now that it's an iPhone all the apple fan boys are protecting their dear Steve.
rykelleySep 21, 2007
wow, all i can say.
chakatSep 21, 2007
<a class="user" href="http://en.wikipedia.org/wiki/Magnuson-Moss_Warranty_Act">http://en.wikipedia.org/wiki/Magnuson-Moss_Warrant ...</a> Unless Apple can prove that the modification directly caused the problem, apple has to fix it. It's against the law to void a warranty because of third party modifications.
kendalMay 31, 2008
Yeah...that's what I was doing....riiight.