consumerist.com — Reader Michael is having a rough time with the iPhone. He says that two out of three of the iPhones purchased by his family were defective, and the third one wouldn't receive calls. Weirdly, this story has a happy ending, because Michael found some contact information on Consumerist that got his problem solved in 5 minutes.
Jul 15, 2008 View in Crawl 4
Closed AccountJul 16, 2008
Yah, let's digg someone's customer service experience because it's coming from an apple fanboy/girl...buried
mentor972Jul 16, 2008
Burying for the EXTREMELY misleading title. How Lame!
fredfredricksonJul 16, 2008
Aren't they just trying to protect your rights as a consumer...?
scott2Jul 16, 2008
Don't want to pay for the plan? don't get an iphone, and shut up.
virguleJul 16, 2008
That makes them the most unfortunately lucky family on earth.
Closed AccountJul 16, 2008
defective == you don't know how to use your new phone
dulcettoneJul 17, 2008
Not being able to receive calls is a feature worthy of a Jesus Phone. People call you when they want something.
ernieoportoJul 17, 2008
Thank you for balancing my karma with your bad iPhone experience. Nothing but fun here. *knocks on wood*