![When Social Goes Wrong: Customer Relations Fiascos [Graphic]](http://cdn4.diggstatic.com/story/when_social_goes_wrong_customer_relations_fiascos_graphic/t.png)
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Users who Dugg This
daniellai0722
497 Followers
KarBel Multimedia
129 Followers
zamiolakung
183 Followers
Louie Baur
20261 Followers
jsmita0304055
761 Followers
Jack Johnson
245 Followers
Digging slowy, medical problem
14445 Followers
Super Tornado
176 Followers
Closed AccountJan 3, 2011
tht's correct
mattye32Jan 3, 2011
I still don't see the problem with the motrin fiasco. Women with their bulls**t feelings. get.to.the.kitchen
campcastawayJan 4, 2011
and get those shoes off!
brucealmightyJan 3, 2011
How about the Digg V4 fiasco? It effectively killed the golden goose by alienating the vast majority of their subscribers with changes that everyone hated. To date it remains a pale shadow of it's former self and the management appears to be in shambles.
bazzzJan 3, 2011
That's sad but true. I have barely visited digg during the past months - and was a loyal (although mostly passive user) with roughly 80 comments since 2006. Now this whole page (which I read daily) is in the trash. Seldom (never?) before I have seen someone destroying a successful whatever the day digg did it with v4. Digg, reboot, now! Install v3 at the coming weekend, even if that means throwing away your v4 data, just reboot this thing.
memesisJan 4, 2011
What does that say about the people who are still here and posting comments?
kevenmJan 3, 2011
So much for submitting from the actual source: http://blog.getsatisfaction.com/2010/10/11/customer-relations-fiascos/?view=socialstudies
netchickenJan 3, 2011
Why isn't Digg here?
Reduced to begging for money, a vast majority of members moved off to reddit.
Forging its own posts
http://i.imgur.com/beFgk.png
http://www.reddit.com/r/pics/comments/ev25v/ahh_digg_looks_like_the_staff_are_playing_their/
Its one of the greatest fiascoes on the web in 2010.
rustycawleyJan 3, 2011
Good choices, good analysis. Copies should be framed and hung inside the office of every PR counsel.
uglymikeJan 4, 2011
Not so sure the Kevin Smith issue deserved 5 stars. Kevin is still pissed and it was never resolved satisfactorily.
prenzhiJan 5, 2011
http://www.ebluer.com
krystalc54Jan 6, 2011
kewl stuff!!
sanjaysingh183Jan 6, 2011
http://digg.com/news/story/car_hire_service
http://digg.com/news/business/smart_travel
http://digg.com/news/business/computer_repair_service_3
plz digg it also
warren18Jan 15, 2011
To date it remains a pale shadow of it's former self and the management appears to be in shambles.
http://www.roibooster.com