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daxxerOct 1, 2010
I bought a DVD before that contained an AOL cd instead of the movie. It even had a label to cover the AOL imprints.
eyecomeanonOct 1, 2010
I love that this post is basically a "how to" on retail fraud. I think I'm gonna go buy an xbox, put my faulty one back in the box, and return it.
seroevoOct 1, 2010
There are two phrases that I can't stand:
1) "It's just the way it is."
2) "The customer is always right."
Working a determined amount of retail should be mandatory, like the military in Israel. If every single person had to put up with the crap of retail customers at some point in their lives, it'd be a better world.
And no, serving doesn't count, if only because you end up with more money in the end then the cashier at Walmart or the "sandwich artist" at Subway.
cshuttlesworthOct 1, 2010
Precisely; 1 year of mandatory retail service, and I think the world would be significantly more pleasant.
And I definitely agree, serving doesn't count -- I always loved moving $2000 worth of product out the door and getting exactly $0 extra for it.
vikzatlOct 1, 2010
There outta be a watch list... like a FBI no fly list... for these type of perpetrators. Call it a no return allowed list. Likewise, for legitimate people there otta be a goodie clear list... that helps these people bypass any return lines.
srk998Oct 1, 2010
I feel bad to be the one breaking it to you, but Santa Claus does not exist. He killed himself when his wife cheated on him, and gave birth to the gray list. He learned only about the good and bad list in college. He was soon outta job, and later killed himself.
andreoOct 1, 2010
There are a couple of services that retailers use to combat this.
It is the reason why most retailers want to see an ID or ask that you fill out your name and address when returning something.
The only problem with it that I see is:
I don't know what the magic number for returns are before they tell you that you can't return anything else.
Also I don't know if they can determine that you just buy a lot of crap from them and sometimes you don't need everything you buy.
For example: if your spending 5k a year at Wal-Mart. But you've returned enough stuff to add up to $500, but you've gone over the magic return number. I would think Wal-Mart would still consider you a pretty good customer. But they have no way of knowing the amount you've bought vs what you've returned.
ajajadudeOct 1, 2010
If you have to ask, odds are you'll never exceed any return limit without a receipt. Some people who steal items and return them for cash/store credit usually do it frequently. These people will literally travel around counties hitting up several stores from the same chain stealing and returning items.
Basically, keeping your receipt is the best way to go. I once had this woman tell me she buys stuff so she can return it for cash so she can go pay for her prescriptions but NEVER keeps the receipt. And as she's telling me this, she's trying to return a $70 jar of skin cream that we hadn't sold in over a month. Oh, and we happened to be missing one.
Of course, you also have the people who go trash can diving to find receipts people have thrown away, walk into the store, take an item off the shelf hoping it's one of the items that's on the receipt and try and return it.
fbtero14Oct 1, 2010
Isn't there a way to prevent these things from happening?
lvaneedeOct 1, 2010
"but a 1 terabyte drive is certainly much more expensive than a 20 gigabyte model."
What? you cant even get 20GB hard drives anymore.
Maybe they meant 200GB.
andreoOct 1, 2010
So far I've lucked out with my on-line retail business. Only one person has cried that he didn't receive an item. And perhaps he didn't. But the package showed it was delivered. And having a look at the address in Google maps showed that it was a very nice looking area. But I guess things happen.
I refunded his money and lowered my 'signature required' amount for new customers.
consig1iereOct 1, 2010
Paypal complaining about fraud, now that's an irony.
draimanOct 1, 2010
When I worked at staples every electronic return had to be inspected by myself or someone in my department. I caught someone who tried to return a powerline ethernet switch, we sold to types an 85mb and I beleve a 65mb. he swapped boxes and tried to return the 65mb in the 85mb box. His excuse was they look the same and he got confused, needless to say I never saw him again.
canadianmacfanOct 1, 2010
If you live near a state border buy something in the state with the lower sales tax rate and return it in the other state. Most software don't handle this case.
Of course you aren't going to get rich doing this.