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Dell refuses to support your computer if you downgrade Vista to XP
talkback.zdnet.com — Buyer beware if you decide you have to have XP after purchasing it with Vista your extended warranty will not e honored and you will be paying for Dell On-Call support if you expect any help from them. Its time to think about buying your new MAC.
orthump- 4 diggs
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- maskedm564, on 10/11/2007, -0/+1I think that's the policy with most major computer manufacturers. If you install an OS on the machine that it was not shipped with then they won't support it. It saves them from having to do support on problems that can stem from installing a different OS. They don't even care if its an OS that will easily work on the machine.
- orthump, on 10/11/2007, -1/+0That may be true but since it was an OS they sold this hardware with previously its just a loophole to not address a customer service issue.
- GoYe, on 10/11/2007, -0/+0For those of you who are technically able, I suggest the following...
When you receive your new Dell, before you boot from the internal HD, boot from a BARTPE CD and make an exact image of the internal HD to an external USB HD. If you have Vista, and you are using Ghost 8.0 or lower, use the "-IR" switch.
This will take a long time.... Mine took over EIGHT hours. It is well worth the time.
After the backup is done, remove all of the partitions on the internal harddrive, including the worthless spacesucking Dell utilities partition. Create one primary partition for the OS (C:), and one extended partition for your data (D:). Reinstall the OS, XP or Vista, to C:. Make an image backup of this to D:. Put all of your data on D:.
This does two things. It removes the preinstalled garbage bloatware, and gives you a fresh install you can restore anytime.
If your Dell breaks, put your data from D: to an external USB drive, wipe the internal drive, restore the original image, send it back to Dell.
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