33 Comments
- chetanthaker, on 01/19/2008, -5/+19As a tester myself, I hate comments like 'Something doesn't work for me. Fix it !'
- sotopheavy, on 01/19/2008, -4/+18Umm yes. Dear Ubuntu, I would like to report that I cannot find your start button. I have looked all over the bottom left of the screen. I even looked in the bottom right?? This is too confusing. But seriously my display is stuck at 1024x768. even thinking about xorg.conf breaks my display.
- andycr512, on 01/19/2008, -0/+10I was at a cafe, and I was talking with a worker about getting their wifi working (I came in, needed it and it was down... We later found out it wasn't working for anyone, and it was fixed after calling the ISP). He watched me try to get the portal page to let me in for a few times, then said, "Can I try?" I said yes, so he starts minimizing all the windows I had open trying to get onto the network, reaches the desktop, and stops dead in his tracks. He stares for a few seconds, then says, "Where's your Start menu??"
Ah well, I guess it's to be expected... - stargatesteve, on 01/19/2008, -1/+7Have you ever actually written any software? I have. The majority of software is written by one - four people and released. It is not translated by anyone. I have received bug reports in other languages, but ignore them because I have no idea what they are saying. It's rude to go up to someone on the street and babble at them in a language they can't understand, and the same goes for bug reports. If you want the bug fixed, then you have to make sure the author can understand the report.
- Spankov, on 01/19/2008, -1/+7The maintainer does not have to give you a reason as to the priority assignment. That takes time and can easily result in arguments etc.
- redxii, on 01/19/2008, -2/+7"# Look for existing bug reports that match your problem."
My notebook has problems using APIC with kernels that Ubuntu provide (freezing during install/during boot, never makes it into the logon), and I am just about the only one who pointed out in a bug report that Ubuntu's kernel builds are causing APIC problems and compiling a custom kernel from vanilla sources fixes APIC problems without needing to use any kernel parameters. Another distro building buggy kernels is Fedora. Slackware kernel builds aren't buggy, but the developer doesn't patch one source to kingdom come.
Using 'noapic' just spirals towards more problems that require more parameters and somewhere along the way all power management gets fubar'd.
Long story short I've decided not to bother with anything Linux for a really long time.. - antechinus, on 01/19/2008, -1/+4The software is OK, most Linuxes are OK. What is disturbing about Unbuntu is that same thing that is disturbing about Apple. The problem is that the users are like religious zealots.
- Julolidine, on 01/19/2008, -0/+3Funtionality bugs usually are low priority. High priority are usually stability issues.
- happycat, on 01/19/2008, -0/+2English being the most popular language in the world is a popular but incorrect statement. English isn't even close to being #1. Depending upon what source you cite, it is either #2 or #3 on the list.
eg) Mandarin Chinese 13.69%, Spanish 5.05%, English 4.84%, Arabic 3.23%. - daveisfera, on 01/19/2008, -1/+3In summary, spending a lot of time and effort submitting your bug report, but don't get your hopes up about it actually meaning anything or being used.
- StanStutter, on 01/19/2008, -0/+2It's an ox beetle. I really like the deep apple red color of it's shell. The logo only took 5 min. to put on. I tried to do it in a way that didn't detract too much from the original image.
- facttech, on 01/19/2008, -1/+3I'm very surprised to find that the top-rated comments are basically dismissive of the complaint. While I am absolutely sympathetic to the frustration developers have with users that don't "speak their language", please bear in mind that the fundamental message of Ubuntu is one of inclusion, which invites many users (such as myself) to switch over from Windows. Try not to forget how important that is, and recognize that the Ubuntu world is where you are most likely to find people who are new to Linux and don't know the lingo or the "right" way to report bugs.
- srg13, on 01/20/2008, -0/+1Well, if you needed applications that only run on Windows, then what made you try to run Ubuntu...?
You have to use whatever works best for your purposes - for the most part that is Ubuntu for me, but I do run a Windows box just for Adobe CS3. - StanStutter, on 01/19/2008, -1/+2Disclaimer: The opinions of ubuntu fans on digg do not necessarily reflect the attitudes of Canonical Ltd.
- nextyoyoma, on 01/19/2008, -0/+1If you're going to misspell words, at least try not put them in all caps
- oobuntu, on 01/19/2008, -3/+3Yet another pointless comment, from a BSD Troll. Welcome to my blocklist.
- localzuk, on 01/19/2008, -1/+1The native language of most of the Ubuntu Dev's is English. Why should they have to go out of their way to translate bug reports in a language they know nothing about? Yes, they could do that, but it adds time - why not just write the report in English to begin with, as it is the most widely known language on the planet...
- fatas, on 01/19/2008, -2/+2Sounds like a page out of the MS manual. Keep the customer in the dark.
This so called "OPEN" atmosphere is just PR BS. - JohnFlux, on 01/20/2008, -0/+0It's really not that complicated. As a developer, I have a certain amount of time that I can spend on programming. I can either spend that time actually fixings bugs etc, or spend that time trying to work out what bug reports mean, emailing back and forth, etc.
- localzuk, on 01/20/2008, -1/+1I knew someone would say that - there are close to 1.6 billion english speakers across the world. This makes it number 1. Ok, not natively, but overall. Chinese Mandarin comes in at just over a billion, and Spanish at about half a billion. So, as I said, most widely spoken language is English.
- deadlyfluvirus, on 01/19/2008, -2/+1Hey, this post doesn't work, fix it!
- jakethecake, on 01/19/2008, -3/+2http://bryceharrington.org/drupal/node/35
Another response, from the inkscape founder and canonical employee; Bryce Harrington. - bayoujim, on 01/19/2008, -3/+1English has evolved to be a good communication form that is agreed upon by most of the world.
We need unity not selfishness.
Ubuntu bug development actually keeps new people from coming to open source. I love the idea of open source but when I changed to Ubuntu from XP I lost two programs that I absolutely need to run my business. So I have to go back to XP. - oobuntu, on 01/19/2008, -5/+2I don't get it. Ubuntu has a problem but the linux kernel doesn't, so you whine about Linux as a whole? Why don't you just use another Distro that works for you?
- baalzebub, on 01/19/2008, -7/+3ubuntu is the buggiest bug to ever bug the buggers using it...
[/sarcasm] - kazamx, on 01/19/2008, -6/+1lol
- arobar, on 01/19/2008, -7/+2#9 of the "Don'ts" section made me bury this. Don't submit bugs in languages other than English? What a narrow-minded thing to say. Yes, the majority of your devs speak English only, but you have translators who translate the core OS. If you get a bug that requires translation, have one of them deal with it before it gets to the devs. You want to make "Linux for the People"... But I guess that only means "English-speaking people".
- fatas, on 01/19/2008, -13/+8what is really annoying is that you report a bug. Then a maintainer will assign it a priority with out giving an explanation as to why a "low" priority. Ends up deterring you from reporting further bugs.
eg
https://bugs.launchpad.net/ubuntu/+source/nautilus ... - bumcheekcity, on 01/19/2008, -8/+3Bug reporterd by idiots "It's not working. What's the problem" are a real problem for developers, and yes, I have had that ACTUAL SENTANCE as a full Support Request for a large PHP application we were building for someone.
Bugs should be fixed before functionality is added, always. Bugs which stop programs being used, espeically important ones, are high priority. Bugs that stop important programs being used where the solution is mind-bogglingly simple should be just done, without even THINKING about "what is standard protocol for these situation".
Standard protocol is to fix bugs. This goes for closed and open-source. - StanStutter, on 01/19/2008, -9/+3http://stuttering.stan.googlepages.com/ubugtu.jpg
- schestowitz, on 01/19/2008, -11/+5These whole new storm reminds me of Carla Schroeder's complaints. See:
http://www.oreillynet.com/linux/blog/2007/12/ubunt ...
http://www.oreillynet.com/linux/blog/2007/12/ubunt ...
Someone ought to address this, but you'll never make everyone happy ("my ubuntu computer freezes, please fix. 10x"). - tenderstorm, on 01/19/2008, -11/+4*buntu is highly overrated piece of *****- I wish it will die horribly death for good.


What is Digg?
Digg is coming to a city (and computer) near you! Check out all the details on our