204 Comments
- rejectpenguin, on 10/12/2007, -2/+305In other news: Man buys can of pasta but receives a $1,600 camcorder.
- nicepants, on 10/12/2007, -2/+232Obviously some earlier customer pulled the old "buy a video camera then return a jar of pasta sauce" trick. I bet if that store were to look through their system they'd find that model was purchased and then returned not long before this one was sold....shouldn't be too tough for them to track down who did it.
- drouk1556, on 10/12/2007, -4/+174In all fairness, Classico is very good sauce.
- DaveMode, on 10/12/2007, -6/+129So it was a Sony camera?
Obviously a way for the company to make up for poor margins on the PS3. - TenebrousX, on 10/12/2007, -8/+125What makes you so sure it wasn't the couple?
- m0laria, on 10/12/2007, -9/+119""What makes you so sure it wasn't the couple?"
Because criminals don't file police reports and contact the media to tell everyone about a crime they just committed."
Or DO they? - tooslickvan, on 10/12/2007, -1/+110Shrinkwrapping machines are not hard to get. Someone probably bought the camera, reshrinkwrapped it with a can of pasta sauce, and returned it.
Here's a similar story where someone got a bar of soap instead of an iPod.
http://www.consumerist.com/consumer/customer-service/no-ipod-soap-210348.php
If BestBuy wants customers and possibly avoid a lawsuit, it will replace the pasta sauce with the camera the customer originally wanted. - shakin, on 10/12/2007, -12/+107"What makes you so sure it wasn't the couple?"
Because criminals don't file police reports and contact the media to tell everyone about a crime they just committed. - drlha, on 10/12/2007, -3/+64Should have gone to the Wal-mart Supercenter instead of Best Buy to get it though, its only $1.75 a jar there, not $1600.
- flamingmb, on 10/12/2007, -0/+61I used to work at target and I can tell you that the dumbest people work in customer service. I worked in electronics and we had to tell them multiple times to check game console boxs and the like. Some one returned a $500 undercounter LCD tv with bricks inside and they took it back without looking. Another return had a carburetor in the box. You just look at the people who take these back and say "WTF?"
- inactive, on 10/12/2007, -6/+56You can almost SEE the sadness in Kevin Rose's eyes when he sees that a story with PWNED in the title makes it to the front page.
- Scruffydan, on 10/12/2007, -4/+49"What makes you so sure it wasn't the couple?"
Thats the problem... there is really no way of knowing who put the pasta sauce in the box - inactive, on 10/12/2007, -0/+44I did a stint at Best Buy in my college days. Make no mistake, there is a shrink-wrap machine in the back, and resealing items returned in perfect condition and putting them back on the floor as new is common practice. Why an employee didn't inspect the contents of the return is another matter.
- pak314, on 10/12/2007, -0/+38This guy I knew once told me how he planned to get a nice video card by buying the card, swapping it with a cheaper model he had and returning the box back saying it didn't work. It would have worked until he took the box home and found someone else had pulled the scam before him and he got a cheaper model in his box. Then he had to take the box back to the store and convince the customer support that it really happened. They had him eventually sign a some legal statements saying what he said was true and fill out a report with the police and eventually got a new card. After that of course he couldn't pull the stunt anymore. I hated him after learning what kind of guy he was and fortunately, video cards now come with serial number windows making that trick a little more difficult.
- phantom42, on 10/12/2007, -1/+36"You take it out of the store, and it's yours," she said. "It could be an empty box. It could have a jar of sauce in it, like ours."
the key word being "ours"
this statement came from one of the victims, not anyone at best buy. - Muyoso, on 10/12/2007, -2/+34It was Best Buy.
- Daveecee, on 10/12/2007, -5/+37That's-a spicy meatball!
- inactive, on 10/12/2007, -4/+32I'm looking forward to the day that the 12 year olds learn another word.
- Mugsleymug, on 10/12/2007, -4/+31N54 sucks
- Petrarch1603, on 10/12/2007, -3/+27is "PWNED!" really necessary?
- DisposableRob, on 10/12/2007, -1/+25"Because criminals don't file police reports and contact the media to tell everyone about a crime they just committed."
Yeah they do:
http://www.ktvu.com/news/4404295/detail.html - Muyoso, on 10/12/2007, -7/+29The trick is to buy the camcorder, take it out the the car, make the switch, then go back in within a minute and tell the guy behind the counter an embarrassing story to get him to laugh. Once he laughs, he will not check the box.
eg. I am sorry, I just bought this and when i got out to the parking lot my mom called me and asked me what i was doing. I told her I bought this new camera and she started yelling and bitching at me. I guess I have to return it. Sorry.
Not that I have done this or anything :) - Muyoso, on 10/12/2007, -1/+22I heard Ragu was on sale for 999 though, tough to beat.
- negativefx, on 10/12/2007, -7/+28Their vodka sauce is exquisite...I'd pay atleast $1600 for a plate of linguine topped with it. That's prepared though...I'd be incredibly disappointed if it was still in the jar, room temperature, mislabeled as a camera. :(
- ptrcd003, on 10/12/2007, -1/+22RTFA
- NewPunk, on 10/12/2007, -0/+20This reminds me of a time when I used to work at a store that sold Xbox's... one time we got a returned Xbox that had been filled with water balloons, it was resold (unbeknownst to our sales staff that the Xbox was taken out, replaced by water balloons and resealed) and the new owners of the Xbox (actually several water balloons) returned it a few hours later very pissed off. Needless to say, we all got pwned.
- BPlague, on 10/12/2007, -1/+20I use to work at a Best Buy and you would not believe the number of people that try this everyday. It is just a simple failure of the customer service people.
- ProvidenceCrow, on 10/12/2007, -0/+18I also used to work at a best buy, and the amount of employees that do this (at least at my store) is astronomical. Where I worked, if someone in home theater wanted an Ipod for example, they would just take a new ipod box to one of the areas the security cams dont reach, take out the ipod, bring it in the back, and re shrinkwrap the empty box.
Any item that can fit in a pocket of some sort at the BBY i worked at, would be stolen, then the employee would just go take a "smoke break" and drop the item off in their car, because they only get patted down when leaving at the end of their shift, and that was only if they had a jacket as well. - swizzley, on 10/12/2007, -0/+17This reminds me of a Samsung TV I bought at Best Buy that was "new" (a wide screen HD). When it was delivered it appeared to be new, but it was missing it's manual and you could tell the remote had been used heavily. When I hooked it up I noticed that video games and animations were really fuzzy. I contacted Samsung and they asked me for the serial number on the back of the TV. When I pulled out the TV and looked for the serial number I found that it had been scraped off. Samsung then told me they couldn't help me and that I would need to contact Best Buy.
When I went into Best Buy the customer service people were helpful and setup an exchange. But I've always wondered if it was either Samsung or Best Buy who was trying to cut corners by packaging a used/demo TV as new, and why they would have scraped the serial number off. - FriGuy, on 10/12/2007, -1/+17This happened to me with a tube of tooth paste at Wal-Mart but it certainly did not cost $1,600 dollars. I suppose that I was pwned to a minor degree. They took out my name-brand tooth paste ($6) and replaced it with Aim(76 cents).
- Mugsleymug, on 10/12/2007, -2/+17in Australia, stores can't make up their own return policies. If you open a product and it doesnt work the way the packaging says it does, there NOTHING the shop can do but take your word for it and give you a full refund.
I returned a watch recently because I couldn't work out how to use the alarm and the manual was in engrish, she said I can't return it unless it's faulty. I explained how the manual is faulty, so I want to return the product. She made a huge fuss, but I just kept saying that I only bought it because it has a manual expalining how to use the watch, but the manual didn't work. I got a full refund eventually. - inactive, on 10/12/2007, -1/+15
Dude, you're a ***** idiot. Did you really think you would be able to buy a Black Friday advertised LCD the day before and expect to price match it with the Black Friday price? You must have been so proud of yourself for your awesome "forward thinking" and outsmarting all of the other twits with your masterplan. Guess what, that's not allowed. And if it was there would be no stock remaining for the people that actually make the effort to line up to get these deals. You got what you deserved so either STFU or return it for what you paid for it.
Come to think of it - I think I'll buy something 29 days before Black Friday and get them to price match the Black Friday price....just priceless.... - plsailboy, on 10/12/2007, -4/+17no one cares.
- gameforge, on 10/12/2007, -6/+18Not only could it have been shrinkwrapped, but a Best Buy employee might actually have the means to make it look brand new. They could "manufacture" a receipt, possibly either providing bogus information or whatnot. They would know specifically which idiot customer service monkey to return it to.
Unless I was a meth head, I'd be pretty nervous attempting to return a can of spaghetti sauce for $1,600 without knowing an awful lot about how the company and/or store works.
You never know; even a manager could have done it.
I say it was either the "victim" (customer) or a Best Buy employee and/or buddy. - randomvictim, on 10/12/2007, -9/+22I usually wouldn't digg a topic starting with "PWNED!" but I think I will have to make am exception.
- raabco, on 10/12/2007, -1/+13So, to be clear, the xBox was replaced with... Water balloons?
- oakgrove2004, on 10/12/2007, -0/+11to orangesims
You are wrong about not being able to pull that sticker off and reapply it. All you have to do is heat it up with a hair dryer or even better an industrial heat gun. Far from impossible. Trust me. - Mugsleymug, on 10/12/2007, -3/+13hahaha, meat is awesome
- Displace, on 10/12/2007, -3/+13I think the Apple iMeat tops 'em all
http://abcnews.go.com/Technology/story?id=1450350 - kazuhima, on 10/12/2007, -2/+1215% restocking fee!
- raabco, on 10/12/2007, -1/+11uhhhh
Best Buy employees get patted down when they leave work?
That is completely ***** up, maybe if they paid their employees more they wouldn't need so much security. - flamingmb, on 10/12/2007, -0/+9@orangesims
I dont think you understand, the customer service people didnt even check. They saw the box and said "ok heres your money back" and then handed the box to us and had us deal with it. It wouldnt matter if there was a special sticker, they didnt check in the first place. - inactive, on 10/12/2007, -1/+8Raising your voice and making a scene makes restocking fees go away really quick.
Use only when necessary. - davidsmero, on 10/12/2007, -0/+9Does it have to be pasta sauce to work?
- emad95, on 10/12/2007, -0/+9I'm in St Louis and just saw this on the local news. They stated that Sony is sending the couple a replacement camera.
- Aliarse, on 10/12/2007, -0/+9The meat ipod cracked me up and is by far the winner, simply because it was on christmas morning.
I can just imagine the emo kids face going from extremely happy to extremely confused when he opened the package. - insomniac8400, on 10/12/2007, -0/+8Best Buy has always had this problem. In the end it is Best Buy's fault. Plus this should upset everyone. This demonstrates that when you buy a new item, it doesn't have to be new. Best Buy will take returns and resell them as new.
- titlesaysitall, on 10/12/2007, -3/+11There is more to using caps lock and replacing random letters with symbols and numbers? How might I see this new "alphabet"?
- psyon, on 10/12/2007, -0/+7"I neither work a retail job, nor am I the "thiefing kind". I just believe that those who are forced to work menial jobs for low wages, and deal with ***** customers all day have already lost enough dignity without being considered a thief as part of their job description."
When did slavery come back? Nobody forces anyone to work at BestBuy. If you don't like your job, quit. - MaverickCC, on 10/12/2007, -2/+9 really? come on you're the like 100th comment... that joke is played out already and the excuse that someone beat you to it is too.
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