The Promises and Shortfalls of VOIP Internet Phone Service

helium.com — With the advent of broadband has come a new way to communicate faster and cheaper: voice over internet protocol, or VOIP in telecom parlance. The idea is that users make calls through broadband (DSL, cable, or fiber) data lines rather than traditional copper phone lines. In layman's terms, it's essentially a new way to make phone calls over the in