How do you cope with negative people? | Christopher Evatt

chrisevatt.com — (1) Listen to them but DO NOT react to their negativity. (2) Ask “To make sure I have fully understood you, may I let you know what think you said?” (3) Ask “To make sure I appreciate how you feel, may I let you know what I experienced?” (4) Ask “Tell me, what need do you have that you feel is unmet?”