25 Comments
- treblig, on 10/10/2007, -1/+7Very interesting... just goes to show how important design is regarding functionality.
- rbrown, on 10/10/2007, -0/+5You're not going to see this comment cos I'm going to click Cancel....
- Skardhamar, on 10/10/2007, -0/+3Who in here has experienced going through a loooong form, only ending up hitting the reset option by mistake? ffs, what the ***** is the point with that option anyhow?
- resplence, on 10/10/2007, -1/+4Resetting the form.
- Terr01, on 10/10/2007, -0/+2Agreed. They don't seem to consider the possibility. Heck, even if it were a link, I'd STILL include a basic confirmation box.
Also, the grey-button cancel seems like it would perform extra-poorly because it is similar to the grey of the background under the form. I'dve given it at least a little bit of color (i.e. saturation) so that it was clearly not a structural item. - thinkingserious, on 10/10/2007, -1/+3It seems that the easy solution is to have an "Are You Sure!" intermediate step. That said, I don't remember ever using the cancel button.
- etcimon, on 10/10/2007, -0/+2They used a visual tracker to create heat maps, it's an ergonomic process used for much more than forms. This helps define different user interface patterns like straight-line layers in this case, but in any designs the hot spots should be as close as possible to the user's reach with procedural patterns if possible.
- instabil, on 10/10/2007, -0/+2Sorry about the double post...
- instabil, on 10/10/2007, -0/+2"Many people without a grounding in behavioral user-research principles use bogus methodology and thus get misleading findings. Poor methodology is especially common for eyetracking studies, and thus most published studies in this area are wrong.
For example, unskilled researchers often ask users to simply look at a page, rather than have them encounter it as part of a task flow. Users naturally look at things differently depending on the context. For example, if you want to know how users look at the elements of a form, you can't just present the form on a stand-alone page and ask them to fill it out. Instead, you have to present the form in the context of a meaningful task that they might attempt in the real world. That is, users should encounter the form in response to particular actions, such as deciding to check out from an e-commerce site."
http://www.useit.com/alertbox/banner-blindness.html
Jakob Nielsen, you've gotta love that guy. - podgey22, on 10/10/2007, -1/+3Why comment then? Get a job, hippy.
- koji29, on 10/10/2007, -0/+2Wouldn't mind knowing some more details about the users tested. Their background and so forth.
In a dialog setting on Windows XP, the approach seems to be centered. Gnome likes right aligned, sometimes a distinguished action on the left as well.
Should there be a different rationale in a web form setting? Is there a point in having submit / cancel? Why not, submit as the only action? - cozb, on 10/10/2007, -0/+1where can I find that eye tracking setup?
- suxmonkey, on 10/10/2007, -0/+1Interesting info but ... why are there (1) multiple links (both image and text) to that guy's new book and (2) no other outside links in that article? Still a good read, just curious ;)
- Skardhamar, on 10/10/2007, -1/+2You missed it, how dumb are you, ha!
- antforce, on 10/10/2007, -0/+1"While the primary goal of most Web form designs is to get people through a form as quickly and painlessly as possible, there are situations where slowing people down is advisable. When choosing between primary and secondary actions, visual distinctions are a useful method for helping people make good choices."
Captain Obvious to the rescue! - MonkeyNews, on 10/10/2007, -0/+1Very good article. Logical and analytical, just how it should be.
- instabil, on 10/10/2007, -0/+1"Many people without a grounding in behavioral user-research principles use bogus methodology and thus get misleading findings. Poor methodology is especially common for eyetracking studies, and thus most published studies in this area are wrong.
For example, unskilled researchers often ask users to simply look at a page, rather than have them encounter it as part of a task flow. Users naturally look at things differently depending on the context. For example, if you want to know how users look at the elements of a form, you can't just present the form on a stand-alone page and ask them to fill it out. Instead, you have to present the form in the context of a meaningful task that they might attempt in the real world. That is, users should encounter the form in response to particular actions, such as deciding to check out from an e-commerce site."
http://www.useit.com/alertbox/banner-blindness.html
Jakob Nielsen, you've gotta love that guy. - thinkingserious, on 10/10/2007, -1/+1It's all about the Benjamins... I thought you knew :p
- zszaiss, on 10/10/2007, -0/+0I find a few things wrong with this article. First of all, when was the last time you saw a Cancel or Reset button on a web form? I had a hard time finding one when I went looking. He starts by saying they're not necessary - and I agree with him - but then who in their right mind funded a study about what an unnecessary Secondary Action button should look like?
Secondly, his results don't match his conclusion. His research suggests that submit and cancel buttons should look the same to best support users in their tasks. Read all about it in my response:
http://digg.com/design/More_on_Primary_and_Secondary_Actions_in_Forms - kurupttek, on 10/10/2007, -3/+2Hi
- CatyLuv, on 10/10/2007, -2/+0interesting...
- quetivity, on 10/10/2007, -3/+0very good point, I have used that on some of my projects http://www.netfreez.com
- deadlift, on 10/10/2007, -7/+2Hippy? I'm very trendy. Ask your mother, I trended dat ho.
- deadlift, on 10/10/2007, -8/+1What is this dribble? Does I care? No!
- brusty, on 10/10/2007, -13/+1Thanks For This, Kevin. I'm learning more everyday, getting closer to starting my website, give4ever.com.


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