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- ToTiredToCare, on 02/13/2008, -6/+67that's a lot of porn...
- geneikillua, on 02/13/2008, -4/+8It's what the internet is for, I hear.
- sjl127, on 02/13/2008, -0/+5http://www.nbr.org/about_nbr/staff/campbell.html
- ICanRead, on 02/13/2008, -2/+2Dude looks like a lady.
- ICanRead, on 02/13/2008, -7/+5A former friend worked as a tech at Circuit City which was considered far superior here. They had absolutely no standards. He saif they were basically waiting for a lawsuit.
This same fromer friend used to mislead people on jreplaceing and recycling their PC, so he could take it home for parts. He had 8 workign desktops at a time.
And he was one of the good techs.- ICanRead, on 02/13/2008, -1/+9Ignore this post Grammar Nazis.
- kenvsryu, on 02/13/2008, -3/+2Yay for lawyers!
- slantyeyed, on 02/13/2008, -27/+7I'd take the $2,100 and $500 GC.
- Akaji, on 02/13/2008, -4/+19Then you'd be a fool.
- holyskeleton, on 02/13/2008, -5/+111I'd take the $54 million.
- NotOptium, on 02/13/2008, -1/+11NO DEAL!
- nitesoulja, on 02/13/2008, -1/+6***** my identity, 54 mil FTW!!!!1
- BearinG, on 02/15/2008, -0/+1yeah you can just buy a new one!
- egarc, on 02/13/2008, -0/+14If I stole her laptop and she was awarded 54 million, you bet I'd steal her identity!
- nitesoulja, on 02/13/2008, -1/+6***** my identity, 54 mil FTW!!!!1
- sotopheavy, on 02/13/2008, -12/+8It's really bad that best buy lost the laptop, but this is almost as stupid as the guy that sued McDonalds for not warning him that their coffee was hot. I guarantee that this bitch's whole life is not worth $54 million. It takes you 3 days of annoying phone calls to take care of your credit after something like this happens. Now she can get a brand new laptop better than her old one, plus $1200 - $1500 for her inconvenience and missing files!
Can you sue Microsoft if a virus causes you to lose all your data? No, you just wish you backed it up and move on. Should Best Buy Backup all your data before working on a computer from now on? Yes if it's encrypted and not searchable by all employees.- chinolofus, on 02/13/2008, -4/+10check the facts about the mcdonalds case before you open your mouth about it.
http://www.hurt911.org/mcdonalds.html - alacrity2005, on 02/13/2008, -4/+7You're kind of a big idiot, aren't you?
The Macdonald's case, linked above, (thank you) was an 80 year old woman who received THIRD DEGREE BURNS over 6 percent of her body from a cup of coffee spilled on her GENITALS. I HIGHLY recommend you read the article, and also that you never open your mouth to voice your opinion again until you have a least 5 more years of seasoning.- Spuy767, on 02/13/2008, -7/+3What, it's not like she was using her genetails anyway. Old people get to play the old people card on everything. Old person pows their buick into a crowd of people, it's not their fault, they're old. Old people get taken advantage of in a telemarketing scheme. . . They were taken advantage of because they were old. You get into an argument with an old person, all of a sudden the roes are reversed and you can't possibly know ***** until you're as old as they are. It's not that I don't sympathize with the woman. But there is something to be said for being responsible for yourself. Coffee is hot, this goes without saying. I would have easily supported a many thousand dollar judgement for the way that the woman was treated by the staff of the McDonalds, but the judgement issued was far beyond what was deserved.
- alacrity2005, on 02/13/2008, -1/+2Another idiot. Look, doofus. Coffee IS hot. The rest of the known world heats coffee to about 150 degrees give or take. McDonald's, in their infinite "wisdom" and for no reason they could explain other than "some guy told us it's better that way" was heating it to 190 degrees. 150 will NOT give you third degrees, 190 WILL. READ THE ***** ARTICLE. If you do you'll discover that the judgment WAS reduced, just never publicized so doofus's like you and the other guy, who know next to nothing, would ever have heard about it. Christ... what a moron.
- Spuy767, on 02/13/2008, -1/+1Coffee from hot water machines at the hotels that I've worked at usually comes out right around 180 degrees. Whether or not McDonalds is in the wrong was never questioned, the old lady deserves something. What I'm saying is that she got an absurdly large sympathy judgement.
- Spuy767, on 02/13/2008, -7/+3What, it's not like she was using her genetails anyway. Old people get to play the old people card on everything. Old person pows their buick into a crowd of people, it's not their fault, they're old. Old people get taken advantage of in a telemarketing scheme. . . They were taken advantage of because they were old. You get into an argument with an old person, all of a sudden the roes are reversed and you can't possibly know ***** until you're as old as they are. It's not that I don't sympathize with the woman. But there is something to be said for being responsible for yourself. Coffee is hot, this goes without saying. I would have easily supported a many thousand dollar judgement for the way that the woman was treated by the staff of the McDonalds, but the judgement issued was far beyond what was deserved.
- chinolofus, on 02/13/2008, -4/+10check the facts about the mcdonalds case before you open your mouth about it.
- puter, on 02/13/2008, -0/+2You also need to keep in mind that they had been warned about their coffer being way to hot on several occasions and had refused to turn down the heaters. It does seem frivolous at first but the company had been warned about it several times before, refused to take action, and the woman had suffered severe injuries.
- NotOptium, on 02/13/2008, -1/+11NO DEAL!
- veled, on 02/13/2008, -12/+87Go for the $54 million!
... I don't care that she gets it, but DAMN wouldn't that be sweet if she pwned Best Buy.- Ajajadude, on 02/13/2008, -2/+4Yeah, since if Best Buy was ever taken down some other chain wouldn't step up to take their place.
- unorginalityftw, on 02/13/2008, -2/+7Yeah, but the inter period would be nice.
- rnreekez, on 02/13/2008, -8/+5I just don't get it. People are so bitter against Best Buy but it's popularity is due to idiots who use their services. Personally when I read articles about someone getting screwed by Best Buy I can't help but think "Dumb *****, that's what you get for going there in the first place."
- chingy1788, on 02/13/2008, -1/+2if she gets the 54Mill, wouldn't that make it easier to get large amounts of money from best buy if they lose your stuff?
or maybe they just change their terms and conditions to make more loop holes for themselves
- Ajajadude, on 02/13/2008, -2/+4Yeah, since if Best Buy was ever taken down some other chain wouldn't step up to take their place.
- BoneStamp, on 02/13/2008, -7/+120Where does she get the number 54 million? Obviously there wasn't anything valuable on her laptop if she trusted it with BestBuy.
- Zarokima, on 02/13/2008, -5/+13There's the very high potential for identity theft, especially since she doesn't even know what happened to the laptop.
- geneikillua, on 02/13/2008, -2/+56If identity theft is worth a $54 million award, then I want my identity stolen.
- objectcode, on 02/13/2008, -3/+3send your info to me and i'll see that if happens. set you up for a nice $54m reward
- moskaudancer, on 02/13/2008, -1/+33It's only worth so much because she's the heir to a fortune in Nigeria.
- fugazi, on 02/13/2008, -3/+7There is no way identity theft is worth 54 million. Also this seems pretty much like a robbery for the most part (not exactly obviously) and those who get everything stolen receive nowhere near this amount.
- mhender, on 02/13/2008, -1/+6Thanks captain obvious.
- BearinG, on 02/15/2008, -0/+1Yeah im sure she won't get 54M.. but even getting 1 million.. doesn't seem like a waste of time compared to her 1100$ computer.
- Ajajadude, on 02/13/2008, -1/+6For one thing, identity theft isn't worth that kind of money. For another, once it became apparent there might be a problem, or at the very least once she was told it was missing, she should flag her credit file with a fraud alert.
- logosx1, on 02/13/2008, -0/+2You don't get damages for potential harm. You get damages for actual, proven harm.
- geneikillua, on 02/13/2008, -2/+56If identity theft is worth a $54 million award, then I want my identity stolen.
- Rikkochet, on 02/13/2008, -0/+17As an Engadget commenter summarized, she chose that number because it's the same number that DC judge came up with when he sued his drycleaners for losing his pants. She chose the number not expecting to get it, but because it was a huge arbitrary number like the judge threw out and helped to gain the case publicity.
- BearinG, on 02/15/2008, -0/+1and she'll probably get way more than she deserves either way
- KayinNasaki, on 02/13/2008, -0/+16The woman has said she doesn't expect to make that money. But she got massively jerked around and ***** over by them. She's making it clear that she's serious and getting attention. Maybe this'll make Bestbuy settle for something more reasonable. I personally thinks she deserves a decent sum just to penalize Bestbuy.
- BoneStamp, on 02/13/2008, -6/+4You want to give her a "decent sum" to penalize BestBuy for losing her laptop? It's not like they shot her, or dismembered her. They lost her computer. Maybe she'll get her identity stolen, more likely the computer is somewhere in the bestbuy warehouse and nobody will ever touch it. I'd say they inconvenienced her and it sucks for her no doubt. $100,000 max.
- Verdanic, on 02/13/2008, -0/+2The possibility of it due to carelessness is worth a bigger payout, in my opinion.
- nonymous666, on 02/13/2008, -3/+1If she want's to make a stink about it, then she should just make a stink... Start a blog complaining about it, call the consumer reporters at some TV stations, etc. She shouldn't clog up the courts with another frivolous lawsuit that she knows and *admits* she won't win.
- BoneStamp, on 02/13/2008, -6/+4You want to give her a "decent sum" to penalize BestBuy for losing her laptop? It's not like they shot her, or dismembered her. They lost her computer. Maybe she'll get her identity stolen, more likely the computer is somewhere in the bestbuy warehouse and nobody will ever touch it. I'd say they inconvenienced her and it sucks for her no doubt. $100,000 max.
- galore, on 02/13/2008, -0/+9Maybe she had a couple of songs from Itunes on her laptop. We know how much those are worth, if some crook at Best Buy made illegal copies.
- Tippis, on 02/13/2008, -0/+1It's also worth remembering that it's a negotiations process: she starts high and might be lucky enough to get 5-10% of that...
- cryptoki, on 02/13/2008, -1/+1true.. if you had even 10,000 dollars worth of data on that machine... youd have it encrypted, and or backed up. and you would not just drop it off somewhere. lulz. sorry .. there is no excuse for not backing up or enctypting person info such as ssn's etc. its her own fault. and its certainly not worth 54 million. maybe 2500 bucks for a new top of the line notebook though. get over it.
- Zarokima, on 02/13/2008, -5/+13There's the very high potential for identity theft, especially since she doesn't even know what happened to the laptop.
- voomfoo, on 02/13/2008, -10/+7154 million is a bit excessive no?
- real, on 02/13/2008, -4/+22"This is America"
Land of excess. - 40hands, on 02/13/2008, -2/+38She did it to attract attention. It worked.
- rjam710, on 02/13/2008, -0/+26Well if that's all she wanted, she should've just asked for *one TRILLION dollars*!
/Dr. Evil- msgdealer, on 02/13/2008, -0/+1you mean one hundred billion?
- shakbhaji, on 02/13/2008, -1/+3Well now people are gonna be motivated to look for the laptop so they can steal her identity which now comes with $54million.
- rjam710, on 02/13/2008, -0/+26Well if that's all she wanted, she should've just asked for *one TRILLION dollars*!
- chingy1788, on 02/13/2008, -2/+2well against best buy, not excessive enough (even though I live in Australia and never stepped into a Best Buy Store, but from digg news and other news Best buy seems pretty bad)
- warcin, on 02/13/2008, -0/+0There are certain things that you should understand about digg. It is extremely biased about a certain set of issue, all out of proportion to the rest of society. Best Buy, Ron Paul, Macs and a bunch of others so you should not base your opinions on any topic you see here just based on what you read here.
- Azuroth, on 02/13/2008, -0/+2Seeing as how Best Buy is the largest electronics retailer in North America, they must be doing something right. And seriously, think of the selection bias in the news you hear about Best Buy. Are you ever going to see a news story "Man walks into Best Buy, buys printer cartridge and ps2 memory card, no issues!"?
- Kyan, on 02/13/2008, -0/+2You saw this one coming:
http://www.digg.com/hardware/Man_walks_into_Best_B ...- Azuroth, on 02/14/2008, -0/+1That is an awful lot of effort, diggs all around.
- Kyan, on 02/13/2008, -0/+2You saw this one coming:
- real, on 02/13/2008, -4/+22"This is America"
- badjokes, on 02/13/2008, -2/+23best buy is terrible, you can get about everything they offer off newegg for cheaper even with shipping. and geeksquad is just an expensive waste of time. they charge over a 100 dollars just to back up your data and put it back on.
- Giblet2, on 02/13/2008, -1/+9but some people dont know that.. or dont know how.
- Verdanic, on 02/13/2008, -1/+4They're taking advantage of those people. While yea, that's business for you, it's also very scummy.. the bad press is never a surprise.
- swordedge, on 02/13/2008, -9/+10best buy is immediate. Newegg means waiting for it to come in.
If you can wait, then best buy is a good place to tinker with it as many do not want to buy expensive stuff from a web site without touching it.- anti_hax0r, on 02/13/2008, -2/+4Looks like the Newegg faithful don't like the truth.
- TheWindBlows, on 02/13/2008, -2/+4i can wait two days to save +40% on a product and have better support after purchasing.
- zenmasher, on 02/13/2008, -2/+2What's the alternative for geeksquad? Everyone complains but as a service there doesn't seem to be another well known alternative.
- armbar, on 02/13/2008, -0/+3Yeah, my laptop monitor's DOA and while I'm a geek, I'm not a laptop hardware geek. A quality replacement for GS would be nice.
- Verdanic, on 02/13/2008, -0/+4Well, freelance technicians are just as expensive as Geek Squad - but they have to work for their standings, so they're usually much more knowledgeable. Not to generalize, but every Geek Squad employee I've talked to, read about, heard about from a friend, etc. has sounded pretty incompetent considering what they charge.
- swordedge, on 02/13/2008, -2/+2for my family, "I" am the alternative to Geek Squad. I should charge them but I don't.
- freeport7, on 02/13/2008, -0/+1Actually, you *shouldn't* charge them, and it's good that you don't.
- smackafiyah, on 02/13/2008, -0/+1I'm usually my own GS, but don't charge as much for neighbors and friends and don't charge for family
- zigspective, on 02/13/2008, -0/+1Maybe it's a different environment here in Ontario but basically everyone is cheaper the Geek Squad. Geek squad is where you go when your not smart enough to look elsewhere. My partner works freelance and he works for 1/2 to a 1/3 of the price that GS charges (going by an hourly rate) and he's not the cheapest in the area either.
Plus the GS system is downright retarded, I know someone who wanted their wireless router set up and sadly hired GS to do it. They set up the router but then would not help them connect their laptop (very computer illiterate). GS said they would have to pay another guy to come out and configure the actual wireless part of the router. Thankfully I got to them before they called GS again.
- n88n, on 02/13/2008, -2/+1I don't understand how people say that $100 is too much money to back up data. How much should they charge? This is a service and people need to pay for it, and it people find the service is not worth paying for then it will cease to exist. I don't use GS because I do not need them, but other people certainly do.
I do some freelance GS type stuff for neighbors and customer type people and I am not doing anything for less than $100 bucks. Time is money. - smackafiyah, on 02/13/2008, -0/+2I usually go to best buy for CDs and DVDs sometimes or on a "Need Now" basis. Other than that NewEgg and Amazon FTW
- Giblet2, on 02/13/2008, -1/+9but some people dont know that.. or dont know how.
- Jalh, on 02/13/2008, -0/+9the complete story: http://redtape.msnbc.com/2008/02/a-lost-laptop-a.h ...
- ChaosProfessor, on 02/13/2008, -15/+1i would take the 2100 the 500 b ucks a ps3 and a 360
- Subriot, on 02/13/2008, -1/+18I would take some grammar lessons if I were you.
- armbar, on 02/13/2008, -1/+3He's the Chaos Professor; did you expect perfect English?
- Azuroth, on 02/13/2008, -0/+2No, I expect hair-brained schemes the Simpsons have already done!
- ChaosProfessor, on 02/14/2008, -0/+1well you know i was professorchaos but i got banned so
- Azuroth, on 02/13/2008, -0/+2No, I expect hair-brained schemes the Simpsons have already done!
- armbar, on 02/13/2008, -1/+3He's the Chaos Professor; did you expect perfect English?
- Subriot, on 02/13/2008, -1/+18I would take some grammar lessons if I were you.
- Beson669, on 02/13/2008, -3/+96Having worked for the Geek Squad for a couple of years I can say this: In defense of the Geek Squad (the service company bought by Best Buy and used to "re-image" their own techs), BBY continues making extreme budget cuts in the service area, which means more and more computers get brought in and backed up due to a steadily decreasing workforce and labor budget. We used to keep 6-7 pretty smart guys on hand at our precinct at all times and made the store tons of margin but it got to the point we had our supervisor position removed, 2-3 employees scheduled for the entire day, customer service crap spilling over into our section, and a sincere lack of giving a ***** from the BBY management. In lieu of this, BBY's ***** computers and equally-***** salespeople didn't know how to match a customer up with the right product, always selling some cheap POS (because they were selling as if they were the ones buying and wanted to at least say they made a sale) so more and more computers get brought back. In light of this, stuff becomes missing because there is so much of it and it is a complete hectic nightmare to go into the store (btw: my precinct was consistently rated top 50 in the 800+ stores in the company so I don't even want to know how bad it was for other stores).
Because of lawsuits like this, the agents who actually knew something about computers had were over time forced to use "company-approved" methods only to fix computers, which basically meant a few free-ware programs offline and hooking the units up to "Jonny Utah" which is just a VPN to Indians overseas to fix computers. All decent techs left because the job only required you to have a "decent" knowledge of computers then and even then we were told we were "salespeople first, techs second". We lost stuff all of the time because BBY spent so much on advertising GS (increasing traffic) and decreased labor budget substantially giving it to their sales floor instead. That and it got to where any "major" hardware repairs had to be sent off to a service center.
It's all a joke. But for idiots who don't know any better (read: most of the people who use computers and are over the age of 30) it's a supposed life-saver. In all honesty the laptop was probably lost en-route to the service center or given to another customer on accident, and more than likely her information won't be stolen (would you steal someone's identity if you came across a strange laptop?) but it's the principal of the matter... it COULD happen- ricky125, on 02/13/2008, -18/+7".....(read: most of the people who use computers and are over the age of 30) .." funny, I've never met anyone under the age of 30 that knows anything about computers. They don't know the differences between ram, rom, hard drive. They may know how to work an application(itunes/office), but that's about it.
- Rikkochet, on 02/13/2008, -0/+9Well that's fine, isn't it? Geek Squad generally resolved software problems or replaces hardware.
I don't get too choked when my friends don't understand EEPROM or call stacks or L1 vs L2 cache.- Idietired, on 02/13/2008, -5/+2Personally, I hate it when my friends don't understand EEPROM. I mean, seriously, if I have to use a flow chart to explain how multi-core processors work one more time, I'm disowning them all ... :)
- rnreekez, on 02/13/2008, -1/+5Ha, i've met your kind. You're the type who goes on about recalibrating floppy drives and we look at you thinking "why waste your time?"
- puter, on 02/13/2008, -1/+0funny, I'm 25 and a computer engineer. Compared to what I generally do building a computer is easy. Try building a 3-stage amplifier or linear electromagnetic accelerator.
- Rikkochet, on 02/13/2008, -0/+9Well that's fine, isn't it? Geek Squad generally resolved software problems or replaces hardware.
- SleepJunkie, on 02/13/2008, -0/+5to answer your only question..
yes I would. - davidsmero, on 02/13/2008, -4/+3This took place in DC, so the chance of her being some what important are pretty high. Identity theft is a real threat to anyone who works in the medical,law or financial field which is most of DC.
- affalcon628, on 02/13/2008, -2/+0Umm... theres not really a huge medical or financial industry in DC. Mostly law, political lobbyists, and government-related positions.
- ICanRead, on 02/13/2008, -0/+3I always knew it was the Principal's fault.
- BoneStamp, on 02/13/2008, -4/+9I stopped reading when you called it a precinct.
- jihadjohnson, on 02/13/2008, -0/+1I got yelled at when i called it a bench....
- markthegoth, on 02/13/2008, -0/+3EXACTLY the same in pc world in the UK
- digitalarcanum, on 02/13/2008, -0/+3I agree with the OP. I worked at a Best Buy in Dearborn, MI (a suburb of Detroit) and can testify on his behalf. Geek Squad is horribly run. ***** 20-something managers, making ***** choices is an everyday occurance at BBY. At the time I was getting my associate's in network administration, had a lot of personal experience taking computer apart, fixing ***** and putting them back together, but the entire time I was there (read: appox. 4 months) I wasn't allowed to work on a single computer.
They had me telemarketing at one point. at another, they weren't scheduling me for work for around three weeks. that was the straw that broke the camel's ***** back. Now I have my associate's I'm going to school and on my way to a bachelor's and I have a nice part-time job in a REAL IT group (datacenter operations FTW)
tl;dr: ***** you, best buy.
- ricky125, on 02/13/2008, -18/+7".....(read: most of the people who use computers and are over the age of 30) .." funny, I've never met anyone under the age of 30 that knows anything about computers. They don't know the differences between ram, rom, hard drive. They may know how to work an application(itunes/office), but that's about it.
- MasterThief117, on 02/13/2008, -3/+30Best Buy deserves this lawsuit. I hope they lose. This is possibly one of the worst managed and the most poorly executed business in the history of businesses. They ***** people over to no end. It is just terrible *****, they got to stop and I hope this lawsuit opens their eyes.
- drewlew, on 02/13/2008, -0/+5Best buy looked so promising back in the mid to late 90's. Now they are the absolute last place I shop for anything. It's still fun to walk through the place and see something cool and say, I'll have to look that up on newegg tonight.
- Verdanic, on 02/13/2008, -0/+4I think they're often alright for everyday purchases (some items are close to what they are online, often the on 'sale' ones) - as long as you're not buying the type of item that is usually extremely heavily marked up at a lot of big box stores, such as cables, accessories of all sorts, or batteries. As soon as you have to fight them over warranties, servicing, replacement.. anything like that, you better have time and a lot of patience.
- TheWindBlows, on 02/13/2008, -0/+1My experience with that is the only things I would not suggest to buy online are.
CD/DVD's
Items under $5 mainly because of shipping (though newegg now has $2.50 shipping)
Large TV's
a few misc items that aren't purchased very often so there isn't enough flow to keep them cheap.
- TheWindBlows, on 02/13/2008, -0/+1My experience with that is the only things I would not suggest to buy online are.
- Verdanic, on 02/13/2008, -0/+4I think they're often alright for everyday purchases (some items are close to what they are online, often the on 'sale' ones) - as long as you're not buying the type of item that is usually extremely heavily marked up at a lot of big box stores, such as cables, accessories of all sorts, or batteries. As soon as you have to fight them over warranties, servicing, replacement.. anything like that, you better have time and a lot of patience.
- BoneStamp, on 02/13/2008, -0/+3They're hugely successful with hundreds of stores in multiple countries; iI's hard to say they are "possibly one of the worst managed and the most poorly executed business in the history of businesses." CompUSA on the other hand...
- drewlew, on 02/13/2008, -0/+5Best buy looked so promising back in the mid to late 90's. Now they are the absolute last place I shop for anything. It's still fun to walk through the place and see something cool and say, I'll have to look that up on newegg tonight.
- mikedub1219, on 02/13/2008, -7/+2come on best buy...
- jaybol, on 02/13/2008, -0/+8damn i settled for too little when they lost my hard drive. i advise anyone who has a problem with a company ever, to go to bbb.org and search through listings of the company and find someone that has a direct number (i.e. with an area code rather than an 800 number) and is an executive resolution type. then you can skip the b.s. that you get from the initial 5 people you call on the main customer service number
- musicmanryan, on 02/13/2008, -2/+11Umm... The same story is five stories below this one....
- Ajajadude, on 02/13/2008, -0/+7This is Digg. Did you expect people to pay attention?
- Privil3g3, on 02/13/2008, -0/+6Its a good thing people pay attention during the dupe-check period of submission. ***** i am over digg lately
- taffyhealscrowd, on 02/13/2008, -0/+4There, there (strokes hair)
- nrtikman, on 02/13/2008, -1/+17She'll settle for 200K or so..
Appeals court will trim any absurd amount she MIGHT win in court..
/lawyer in DC
//no soul- Buzzbean, on 02/13/2008, -0/+4I'd love to see the lady win millions and not because I think she deserves it, only because I think Best Buy deserves it. I don't think she cares if she wins that much either other than, who wouldn't love to win millions. I'm sure she just wants what it cost her plus some extra for the hassle. More than anything else, she wants everyone to know how Best Buy does business. Unfortunately, I deal with WAY too many other companies that treat their customers exactly the same way. Schadenfreude may not be right, but it sure feels good.
- chingy1788, on 02/13/2008, -0/+2if she does get 54M, which is a lot
I think she would probably donate some to charity
something best buy probably doesn't do and will probably never do
- chingy1788, on 02/13/2008, -0/+2if she does get 54M, which is a lot
- Buzzbean, on 02/13/2008, -0/+4I'd love to see the lady win millions and not because I think she deserves it, only because I think Best Buy deserves it. I don't think she cares if she wins that much either other than, who wouldn't love to win millions. I'm sure she just wants what it cost her plus some extra for the hassle. More than anything else, she wants everyone to know how Best Buy does business. Unfortunately, I deal with WAY too many other companies that treat their customers exactly the same way. Schadenfreude may not be right, but it sure feels good.
- sjl127, on 02/13/2008, -0/+1http://www.nbr.org/about_nbr/staff/campbell.html
- musicmanryan, on 02/13/2008, -10/+4Umm...The same story is like five stories below this one...Buried.
- benita316, on 02/13/2008, -0/+3Umm...The same comment is like three spots above this one, BY YOU...Buried.
- benita316, on 02/13/2008, -0/+3Umm...The same comment is like three spots above this one, BY YOU...Buried.
- vwvan, on 02/13/2008, -0/+3i hate best buy's porn squad, but i'm sick of the hot coffee lawsuits. they were cute, now we are all paying for whoever decides to be the biggest bitch on the block. pay restitution, pay real damages and then get a life. no more fairy tale numbers pulled from thin air.
- lethulian, on 02/13/2008, -0/+1People are greedy, plain and simple. And as long as our legal system continues to allow this type of lawsuit, there will be people who don't consider the repercussions who are going to just act on selfishness and try to get as much money as they can.
- Kyan, on 02/13/2008, -0/+1beooth-c
- lethulian, on 02/13/2008, -0/+1People are greedy, plain and simple. And as long as our legal system continues to allow this type of lawsuit, there will be people who don't consider the repercussions who are going to just act on selfishness and try to get as much money as they can.
- Haphazardness, on 02/13/2008, -2/+8Microcenter > Best Buy > Circuit City
- psion01, on 02/13/2008, -2/+4Nah ... my string of bad experiences with Best Buy compared with good experiences at Circuit City reverses my personal order for those two. MicroCenter, however, does rock.
- zmjone2992, on 02/13/2008, -0/+3I know, especially now that they match newegg prices
- nickdngr, on 02/13/2008, -0/+1They do? That would have completely made my day if I still lived in Houston. Too bad there's not one in Seattle.
- akatherder, on 02/13/2008, -0/+3I got a CD player installed in my car at Circuit City. I ordered a $100 POS CD player but they managed to install a $350 CD player PLUS they threw my $100 POS in the trunk of my car. I should have kept the upgrade and Ebayed the $100 player but I drove back and explained their mistake. They pissed me off by making me wait in the store for a good 1 and 1/2 hours while they swapped them out. Lesson learned.
- chingy1788, on 02/13/2008, -0/+3if you knew how to uninstall/install the player
put the $100 in and sell the $350 one, since you probably only needed the $100
- chingy1788, on 02/13/2008, -0/+3if you knew how to uninstall/install the player
- zmjone2992, on 02/13/2008, -0/+3I know, especially now that they match newegg prices
- skinny01, on 02/13/2008, -0/+3Microcenter = bait+switch
Newegg > all
- psion01, on 02/13/2008, -2/+4Nah ... my string of bad experiences with Best Buy compared with good experiences at Circuit City reverses my personal order for those two. MicroCenter, however, does rock.
- xboxmods, on 02/13/2008, -2/+38you can't believe that people can't change a PSU? I've seen people asking geek squad to install itunes, and sync their ipod for them. If someone can't figure out how to click next and i agree a few times, they don't deserve to touch a computer.
- se1zure, on 02/13/2008, -2/+3you act as if your the smartest person alive, when in reality anything that is not tech related, you probably don't realize you are getting ripped off on.
- origamiinstruct, on 02/13/2008, -0/+1Perhaps they do not want to "agree"!
- trizzlelv, on 02/13/2008, -0/+7While I personally think 54 million is a little excessive, one could make the argument that the amount you would sue for would be relative to your personal worth. If a person is worth, let's say, 5 million dollars, the chances of that person's identity being stolen would be higher because said person has obviously a lot of credit to be exploited.
- skew009, on 02/13/2008, -0/+3I agree that best buy sucks, but this is ridiculous. I worked at best buy for awhile and their service sucks, but your service agreement states they are not responsible for any of the data on the laptop and are not responsible for any data loss that may occur. She'll lose that part of the case, so then best buy is only liable for the laptop hardware itself and they will just be required to replace it.
- gudnbluts, on 02/13/2008, -0/+1I typed almost exactly the same comment, then realised that this isn't just "data loss". The data isn't getting deleted, it's probably been given to somebody else (albeit accidentally).
That's a privacy issue, and I'm sure they don't have the right to do that. They can't just give away the data from PCs in their care to anybody they feel like. - StarlessKnight, on 02/13/2008, -0/+1If Best Buy can prove someone did a format c: or a SSD-like wipe of the drive prior to shipping it, storing it, or otherwise handing it out to someone or somewhere they'll do well. Otherwise the data isn't lost, like gudnbults said, in the sense they destroyed it, it's lost in the sense "Whoops, we lost 10,000 customers' identifiable information, you *might* want to look into flagging your account or pulling up a credit report."
- gudnbluts, on 02/13/2008, -0/+1I typed almost exactly the same comment, then realised that this isn't just "data loss". The data isn't getting deleted, it's probably been given to somebody else (albeit accidentally).
- lucutus, on 02/13/2008, -0/+6Working tech support for several years I find it amazing these days to find someone who actually backs up daily to some form of remote/external media. It's sort of PC law you see that's been lost in the rapid evolution of the technology. It's rare these days to run into an end user that would even know where to begin but messes like this can be prevented if more people were educated on the topic. It is so easy these days to keep all of your personal data off your PC and stored remotely. There are so many ways to do this it can be overwhelming for some. Unless you plan to service your PC yourself it is essential to store everything that matters somewhere other than your hard drive! Burn it to CD, Use google apps, Use g-mail as storage, Use an external or remove able hard drive as your personal file storage. If you need your PC serviced don't expect anything on it back. If it contains sensitive data do not take it to a chain service counter!!!!! Take it to a reputable data recovery service 1st!
- colin8651, on 02/13/2008, -0/+3You are correct about the rapid evolution of technology comment. People have jobs that require them to use a computer all day long and they don't know the first thing about them. People don't even have a dam clue where they save files.
"Where did you save the file"
"In Microsoft Word"
It is not that they are stupid, in fact most of the people I work for and with are very smart. I think the problem is that it needs to be explained to them that some things are their jobs to take care of. They need to know how to protect the home PC, and it doesn't involve a Norton box.
Microsoft isn't helping any either. I think they really messed up when they changed the start menu in XP, people don't understand the file system and how to save files. - djstoop, on 02/13/2008, -0/+0Yeah, backing up is great, except it does not prevent you from getting your identity stolen.
- lucutus, on 02/13/2008, -0/+1If you keep all of your personal data stored remotely and use the remote storage as your backup it sure does. I know what I'm talking bout here djstoop. Not only do I have many years experience in support but I also run a data recovery service. In fact Kurt who runs the geek squad is a former co-worker.
- colin8651, on 02/13/2008, -0/+3You are correct about the rapid evolution of technology comment. People have jobs that require them to use a computer all day long and they don't know the first thing about them. People don't even have a dam clue where they save files.
- antiorblkflag9, on 02/13/2008, -1/+8Duplicate
- gpcprog, on 02/13/2008, -0/+7I know digg likes to replicate stories. But this is getting out of hand.
http://digg.com/business_finance/Victim_54_million ...
This was about 10 posts down from this one. - bobbyschultz, on 02/13/2008, -2/+0Lol. Best Buy.
- Synthesize, on 02/13/2008, -0/+4Good for her. Someone needed to stick it to Best Buy. The money Best Buy offered her to drop the lawsuit was complete *****, especially after ignoring her for so long. It took a 54 million dollar lawsuit for them to wake the ***** up.
- oldcrows40, on 02/13/2008, -5/+2i buried this story but it came back.
wtf? - AmonAmarth, on 02/13/2008, -2/+2Whatever, screw Best Buy. I wouldn't be surprised if some Geek Squad asstard stole her laptop. Serves them right for running a poorly kept business.
- Synthesize, on 02/13/2008, -0/+11Best Buy employee: Would you like a 3 year warranty with that $54m lawsuit?
- liquidtaco, on 02/13/2008, -1/+0The best that Best Buy* ?
- JProfit, on 02/13/2008, -6/+1my friend threw up in Best Buy after drinking hot sauce :)
- blinktude, on 02/13/2008, -2/+1at first i thought two different women were suing two different best buys for $54mil
- bhsws2, on 02/13/2008, -1/+4***** BEST BUY
- dizturbd2, on 02/13/2008, -0/+4buried again for boring me twice.
- teamlifesavers, on 02/13/2008, -0/+2I'm really wondering where the tipping point for Best Buy, Circuit City, etc is going to be in the next 10 - 15 years? Follow me here, the younger and technology savvy educated masses (those currently under 35) will see thought the BS, be able to fix most of their own problems and will know the prices at such stores inventory is hugely overpriced. Or, will the technology knowledge surpass us like it did on most of our parents and we'll just stay in the cycle?
- SHondo, on 02/13/2008, -0/+3I think it's nice the you have such faith in our education system. I wish I had your optimism. Most of the users I know under 35 only know the basics of computing. That may be more than their parents know, but they are still only slightly less likely to be taken for a ride by companies like BB or CC.
Tech always seems to grow in such leaps and bounds that the complexity and time required to understand it are beyond what most people can grasp/spend. The cycle will continue.
- SHondo, on 02/13/2008, -0/+3I think it's nice the you have such faith in our education system. I wish I had your optimism. Most of the users I know under 35 only know the basics of computing. That may be more than their parents know, but they are still only slightly less likely to be taken for a ride by companies like BB or CC.
- dcbebop, on 02/13/2008, -0/+3Yet another example of people milking the legal system. It was meant to protect, not to abuse.
- DangerCollie, on 02/13/2008, -3/+3Best Buy better hope I'm not on the jury, she'd get all of it.
- ufia, on 02/13/2008, -1/+2While I applaud her for suing Best Buy, she should be slapped upside the head for leaving her personal data unattended in the hands of complete strangers. TrueCrypt your hard drive. Even then be wary of mad inconspicuously stealthy keyloggers breaking through your encrypted partitions. Physically remove the hard drive for computer repair. Or keep looking over the technician's shoulder for Windows repair.
- senatorpjt, on 02/13/2008, -0/+1Don't service places always say they're not responsible for lost data? If so, tough *****. I've actually been using a broken laptop for a year because I don't want to have to deal with formatting the disk and reinstalling the OS before I send it in.
- ZephyrNinety, on 02/13/2008, -1/+8That laptop ain't worth 54 million dollars unless it has the original recordings of every Beatles and Pink Floyd song broken down into separate tracks and it's personally signed by Hitler and Stalin.
- chingy1788, on 02/13/2008, -0/+3but teaching best buy a lesson is
- Fizban140, on 02/13/2008, -0/+2What a retarded lawsuit, how is it in any way worth that much money? It isn't the bitch is greedy and probably just wants a huge settlement.
- Surbrus, on 02/13/2008, -0/+1Didn't that idiot judge that had his pants misplaced for a week also sue for $54m? Is $54 million the magic number if you want to make a ridiculous demands?
By the way, that judge lost his case, and his job. - Braveheat, on 02/13/2008, -1/+1I worked for that awful company for a long time and I hope she gets every penny of it
- biznatch11, on 02/13/2008, -0/+2When I've sent a laptop to Dell for repairs they said I should remove the hard drive before sending it (or maybe I asked if I could send it without the harddrive, I don't remember exactly). I don't want them to have to worry about my data and I'm sure they don't want to be responsible for my data either. I think this is a good policy (assuming the problem doesn't involve the hard drive). The laptop can easily be replaced, the data can't.
- shadydentist, on 02/13/2008, -1/+0The better article:
http://arstechnica.com/news.ars/post/20080212-vict ...
Read it. It explains why shes suing for such a ludicrous sum. - jsin1276, on 02/13/2008, -0/+0I feel that $54mil is a tad bit over the top. I'm sure everyone doesn't want their identity stolen, but to put a price of $54mil on it is just taking advantage of the system. I believe that she does deserve some sort of reprimands for the situation as no one deserves to have to go through all that hassle, but this is going overboard.
- Autofac, on 02/13/2008, -0/+1I refuse to deal with Best Buy. We only got them here (Eastern Canada) maybe 5 months ago, from the horror stories I've read online there really isn't any reason why I'd want to go.
- BamBam55, on 02/13/2008, -0/+2simply...... Best Buy SUCKS!!!
- Rikushix, on 02/13/2008, -0/+1As much as this sucks, and there should be better ways of tallying what can be compensated for in terms of digital property, 54 mil is a ridiculous amount and certainly not worth the "trauma" Best Buy put her through. As much as us on digg hear about how poorly managed that company is, I don't wish upon them a $54 million dollar lawsuit, even if they did screw up, just because people don't like big box corporations.
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