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11 Comments
- valkyries, on 10/12/2007, -0/+9eh.... its called build your own computer. its a great learning experience for any age....
- JohnBoySligo, on 10/12/2007, -0/+5My brother did that to one of my computers last week he blew the ram, board, and hard drive strange enough the psu is working fine
- inactive, on 10/12/2007, -1/+4Dell needs to lower their prices? Begin unloading into feet, now. Dell can't go any lower without taking the bottom out of their business. They've gotten themselves into the business of selling worthless junk for no profit; which is why they now have the high end XPS systems, and the recent purchase of overpriced Alienware.
- snurfle, on 10/12/2007, -0/+2...which is why none of their tech support staff lives in the same country as their assembly facility.
- inactive, on 10/12/2007, -0/+2@ breakaway: Building a computer these days is really easy, and there are books and instructional videos to show you how. It isn't rocket science! You'll also save a lot of money, get a better computer than you could buy ready-built, and learn from the experience as well.
Most of the OEMs these days are in a price war, and so they compromise on components and build quality. You can buy an expensive "bespoke" box if you want to - but the better, money saving option is to build your own. - dacheetah, on 10/12/2007, -0/+2A worse mistake is touching the contacts of said switch while the device is plugged in.
240V AC running through your fingers and up your arm is not the most pleasant experience in the world.
As for building your own computer, as long as you don't toggle that 110/240V switch (which is pretty hard to do accidentally, and often isn't even there) putting a simple computer together for a fraction of the cost of a retail computer of the same specs is easy. Most people I know would never pay retail for a desktop PC. - Cactus44, on 10/12/2007, -0/+2
Well guys, building your own box may be a great idea for home users but what about business customers- which are the ones that Dell really wants? I'm not going to build 150 PCs for my users on my own. And I'm sure as hell not going to try and maintain them by myself. I'll buy 150 identical Dells and Ghost them.
But back to Dell's biz model. 6 years ago my company was getting desktops from Gateway and servers from Dell. Then Gateway's support went to Hell in a big way, so we left. We started getting everything from Dell. But in the last year or so I've had some experiences that very much remind me of the kind of issues that prompted us to leave Gateway. It might be time to look around again for an organization that can give us the support that keeps my users PCs up, and we'll be willing to pay more for it because it really, really matters.
Maybe they've devoted too many resources to gaining market share in the home user space, I don't know, but I can tell you that the level of support that a biz user needs from a vendor just ain't there the way it was even 2 years ago. they've cut costs far too much and it's pissing us off out here in corporate-land. - DJS2005, on 10/12/2007, -0/+1Many like to slam the big OEM's but honestly HP has pretty awesome prices for desktops that rival clones. Besides building a PC isn't what I would call easy. Sure it's simple , but what works on paper is sometimes hard in practice. Then there's hunting for the best price. If HP can balance price and quality they wont got the way Dell has in the last 2 years. And we can all agree that for people who aren't DIYers or business clones are just not the answer.
(I write this on my clone PC , which just might be my last! not because it doesn't work well but with a few mods an HP could be just as good). Article was interesting. - chervianne, on 10/12/2007, -0/+1Proof of the ever evolving environment of business. No company's business model is unassailable and even the best companies seem to fall into the traps of complacency and ignoring the virtues of what made them successful in the first (think support Dell!).
- josegutz, on 10/12/2007, -0/+1PC Chase? I'm too busy paper chasin....
- breakaway, on 10/12/2007, -8/+1Yes, but what about those who can't (due to lack of knowledge, or due to lack of time, or because of disability)?
And what about those who 'just can't be bothered?'
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