What is Digg?309 Comments
- gcnaddict, on 03/21/2008, -8/+152So every time I tipped the hot barista, part of that tip went to that ugly dick of a manager?
That's depressing on so many levels. - bgrah449, on 03/21/2008, -6/+137"Wait, what are you doing? Why are you taking my tips?"
"This was a team effort! We both helped, so we share the tips."
"I made the coffee at that machine, by myself."
"And I supervised you. Team effort. Give me your tips or you're fired." - fupher, on 03/21/2008, -4/+119How about we start paying them normal wages and stop the tipping madness.
- FloorModel, on 03/21/2008, -9/+97I have a tip for Star Bucks manangers and supervisors... if your crew's working in fast speed and there're 10 customers in line(s), don't stand there scratching your back on the wall and frowning in what you think is a concerned manner... jump in and help them out. You're not that important especially when you think our business isn't.
- sstephenson, on 03/21/2008, -3/+55Obviously you haven't seen what Starbucks charges for a coffee.
- slapded, on 03/21/2008, -4/+45I'll take a double Ristretto Venti Nonfat Organic Chocolate Brownie Frappuccino Extra Hot with Foam and Whipped Cream Upside Down Double Blended
- willisan, on 03/21/2008, -2/+42 I don't tip because society says I gotta. I tip when somebody deserves a tip. When somebody really puts forth an effort, they deserve a little something extra. But this tipping automatically, that *****'s for the birds. As far as I'm concerned, they're just doin their job.
- serif69, on 03/21/2008, -2/+40The manager at my local Starbucks is like that. I can't count the number of times he's jumped out of a meeting because the line was getting long. He started taking people's orders to speed up the process. He knows people's usual drinks and some of their names, and seems to impress upon the staff to do the same. I never really liked Starbucks that much until I started going to this one. Now I'm addicted.
- bgrah449, on 03/21/2008, -1/+34You've convinced me, Mr. Pink. Give me my dollar back.
- petebot, on 03/21/2008, -0/+31Dugg up for the ingenious people who put the nails in the tip jar to cut thieves...
- bloodmoney, on 03/21/2008, -0/+30Everybody wants a ***** tip these days. Even my tattoo artist who is charging me $150 an hour....wants a ***** tip.
- bgrah449, on 03/21/2008, -8/+36I don't tip. I don't believe in it. I want my coffee refilled six times.
- lukelucas, on 03/21/2008, -1/+28as a current (but not for much longer, as i've gotten a "real" job) employee, i'm going to say this is *****. i am a Shift Supervisor, and i personally bust my ass every shift i work. obviously those commenting on "supervisors" at Starbucks have no real clue what they do. we're in a weird middle in between barista and management. we're not salaried by any means, we don't make the schedules, but we run shifts. and as part of that, we work (or, are SUPPOSED to) work just as a normal barista.
i've worked at two stores now and have never done less work than i expected my crew to do. often times, i do more. digg me down all you want for defending my position and why we should get tips. Shift Supervisors are NOT MANAGERS. do i need to repeat that? WE ARE NOT MANAGERS. we don't get salary, we get paid on an hourly wage scale as a barista does. - therealkdog, on 03/21/2008, -3/+28I agree, they are hourly employees, They are not waiters.
- martinherrera, on 03/21/2008, -10/+35honestly guys, i don't see a need to tip a starbucks employee for anything. I've worked in the service industry alot and don't consider what they do "tip worthy"
- serif69, on 03/21/2008, -0/+24Not at Starbucks it isn't
- cpiazza, on 03/21/2008, -2/+22can I PLEASE just have a small coffee?
- Yoshi39, on 03/21/2008, -0/+20And tipping is optional
- dives425, on 03/21/2008, -0/+20I'm confused...
Baristas = tips
Fast Food Workers = no tips
Hotel Maids = tips
Customer Service Reps = no tips
Is there a big rule book somewhere? - gcnaddict, on 03/21/2008, -1/+18The sad thing is that you can actually order that.
- MammasMilk, on 03/21/2008, -0/+17your "friend" did that? What a dick. Cool solution though
- turpenine, on 03/21/2008, -1/+17the coffee shop where I work (boston stoker) doesn't allow tips at all, and if you suggest we take the money we have to donate it to charity. the charity is coffee kids which helps support the children of coffee growers. We buy all fair trade coffee anyways but what does it hurt to support the makers of starbucks coffee?
- knetworx, on 03/21/2008, -0/+15Otherwise known as a large hot chocolate with whipped cream.
- Maver1c, on 03/21/2008, -0/+14There's no way Starbucks can afford this! Heck, there's only like 15 of them in my zip code.
- cyrix, on 03/21/2008, -1/+15Sir, we've been over this, we don't offer small. We have Tall, Venti, and Grande.
- Vector713, on 03/21/2008, -0/+14Um... the frappucinos are cold. So you must be referring to a latte. However, lattes aren't blended. So you must be referring to a frappucino.
congratulations, by ordering that you've torn a hole in the universe. Good job. - Slizzo, on 03/21/2008, -0/+14Why yes, that's exactly what he's saying...
- CandiLain, on 03/21/2008, -0/+13Agreed. I used to work for Sbux and did so for nearly 3 years, a supervisor for 2 of those years, and yes, the Starbucks Supervisors are nothing more than glorified Baristas. We do all of the same Barista jobs as well as handling the small managerial tasks that the Manager can't always do, like ordering products, deposits and making sure the store runs smoothly. The pay gap between Baristas and Supervisors isn't that great either ($1.50-2, if I remember right) and we all split the tips evenly. Asst. Managers and Managers never even touched the tips when I worked there (not even to divide them!) because they made salary.
I think that in the food service industry, specifically restaurants, this is fair for the supervisors/managers not to see any tips because they are on salary and the servers only see $3-4 hourly. For Starbucks however, this is a crock of *****! Just because there is "Supervisor" in the title, it devalues the positions to where, now Baristas will make more hourly than their Supervisors. I call shenanigans! - chanop, on 03/21/2008, -2/+15that's 5 cups of coffee
- Squaros, on 03/21/2008, -1/+14Lets put an end to all of this gratuitous behavior!
- iNONYMOUS, on 03/21/2008, -4/+16If I'm going to Tip anyone for pouring my coffee, you have to go above and beyond. Be really nice to me (even if you're faking) tell me how great my new glasses look or how you think my "DIGG ME" T-shirt is really cool. Then and only then will you get EXTRA money, for doing your job.
- TremorX, on 03/21/2008, -3/+15Dugg down for this? Digg must be a popular meeting place for Starbucks Mangement.
- blakeage, on 03/21/2008, -2/+13Those poor kids probably get squat for tips in the first place, let alone after giving up some for the boss. I hardly ever tip them. Hard to fork over another dollar after paying 4 for something that should cost about $1.50.
- DonKarnage25, on 03/21/2008, -0/+10Congratulations. You know way too much about coffee.
- inactive, on 03/21/2008, -0/+10I'd agree with you if the managers made the same amount in pay as the workers doing the actual work.
- duke, on 03/21/2008, -0/+10From what I've read, they're actually paid pretty well and have a surprising level of benefits for hourly wage earners in a service industry.
- centran, on 03/21/2008, -1/+10No, it went to the shift supervisor who still has to make your coffee but instead of just mindlessly preparing your coffee they get the added benefit/amusement of being able to very slightly boss their fellow employees.
- mcduck, on 03/21/2008, -2/+11Iv worked as Barista, and at the place i worked at we put all the tips in a bowl that all the employees shared. Sure, the barista serves the coffe, but there is alot of other people working in the background, cleaning cups and washing/filling up machines. Even the supervisor got his share (becuse he did help out every time there was a queue, or we wanted a break).
- MammasMilk, on 03/21/2008, -0/+9That's good advise for ANY manager at any coffee joint, restaurant, etc. I know the managers at my local Starbucks help when things get busy. As well, the owner of the restaurant I worked at 10 years ago would jump in a help out where ever it was needed if things got too crazy. I'm thankful I haven't had to really work with the jerk-off manager that thinks it's their job to stand around and bark orders
- inactive, on 03/21/2008, -1/+9No.. I'll blame Starbucks because the ***** decided to be fancy instead of having Small, Medium, Large and Xtra Large.
How ***** hard is that? - CandiLain, on 03/21/2008, -0/+8First of all, Managers never see any tips at all, they may be making drinks, but they're doing this to help speed things along behind the bar so that more customers may be served in a timely manner; they're concerned with the customer service. The only people who actually get tips are Shift Supervisors (in most states, at least) and Baristas.
The supervisors are the ones in question here on the tipping issue. Here's the deal though: because the Shuft Supervisors have 'Supervisor' in their title they are being denied the tips. Supervisors are not Salaried employees and they only make slightly more than the Barista does, they're just expected to work more hours a week than a barista is (baristas, in my experience, primarily worked part-time while Supervisors were expected to pull at least 36 hours a week). Through out the day, at all times, there must be either a Shift Supervisor or Store Manager in the store. These titles are not just assigned for the day: Supervisors under go extra training to handle store issues but are not able to preform all of the tasks that the Store Manager does.
Supervisors are responsible for handling the small managerial tasks that the Manager can't always do, like ordering products, deposits and making sure the store runs smoothly. And now, because California is demanding that Supervisors be denied tips, chances are that the Baristas (with fewer responsibilities and less training) will be making more hourly than the suprevisors. - KSUdesigner, on 03/21/2008, -3/+117.50 * 40 = 300 per week
x 4 weeks = 1200 per month
- 400 rent = 800 per month
You can't survive on 800 per month? I think you need to readjust your priorities and get on a budget, I spend way less than that every month, including utilities. - XBunnyRacer, on 03/21/2008, -4/+12That's their problem.. Tell them to get and education and get a better job.
- NJank, on 03/21/2008, -1/+9I worked in the service industry. Unless I'm paid a wage that assumes I make tips, I should not expect to receive tips. If every once in a while it happens, great, that was something special. But not to be expected. The minimum wage for 'tip earning' employees is deliberately set lower to account for the tips, and those tips must be claimed for yearly income tax.
http://www.dol.gov/esa/programs/whd/state/tipped.h ... - bicyclethief, on 03/21/2008, -0/+8Tip? I'll give'm the whole thing!
- raybury, on 03/21/2008, -0/+8RTFA, the tips were shared by all -- including the shift supervisors who as best I can tell do participate in drink prep and customer service. But they are being classified in this lawsuit as managers under California's law which was written to handle situations where a restaurant manager is paid a salary while other workers are paid something below minimum wage by the restaurant and rely on tips to make up the difference to minimum wage (and often quite a bit more, depending on the restaurant and the clientele).
The problem is that Starbucks is not set up like a typical restaurant. Baristas are well paid anyway, they are not subject to the pittance pay of waiters and waitresses. In all likelihood shift supervisors are paid a dollar or two more an hour, and that means that denying them a piece of the tip jar gives them less than employees with fewer responsibilities. This shift supervisor is not the salaried general manager stealing tips, this is the employee who is responsible for opening or closing, who does all the work other baristas do, being denied (going forward) an equitable share of the tips.
Look for gaps in Starbucks "middle management" in California from now on. - britblogger, on 03/21/2008, -3/+11tell your little bro to get another ***** job that pays real money then.
- JoeVet, on 03/21/2008, -0/+8The idea of a tip is to reward an underpaid employee for good service. It is not to enrich a salaried supervisor who reaps the lions share of profits from an establishment. Tips should not be part of the profit model for any business owner.
- KSUdesigner, on 03/21/2008, -1/+9Any one who makes salary AND steals tips is a ***** douchebag.
There, fixed that for you. I certainly don't offer my tips to the managers. - zantos420, on 03/21/2008, -0/+8you mean $877.19 per person genius (100,000,000 / 114,000 = 877.192)
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