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One Toy Maker's Conscience
nytimes.com — The story of how a business-school professor and consultant for Mattel would turn ‘‘Made in China’’ into something other than a curse.
MrBabyMan- 71 diggs
- digg it
- DarkSamus, on 12/26/2007, -2/+1um, are you kidding me? tldr
- Djerrid, on 12/26/2007, -0/+3A questionnaire, filled out in advance by the factory’s managers, is the guide. “If they have told us upfront they have a problem with A or B, and we find that problem, that’s O.K.,” Sethi says. “We can live with that. We agree on a plan of remediation. But if they say they’re in full compliance and we find that they’re not, then we go through everything, even if it takes four times longer. The companies begin to realize that it simply doesn’t pay to cheat us. That was the first thing we emphasized: you will not be fired for violating the checklist. You will be fired for not being transparent.”
Damn skippy.
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