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60 Comments
- hoyter, on 04/01/2009, -1/+21Somebody put these people out of business.
- Bloodwine, on 04/01/2009, -0/+11It's sad that we're constantly having to defend ourselves against scams and sleazy tactics. I always have to double-check what I am doing on my credit card bills out of fear that if I enter a number in a certain spot or send in the wrong statement detach that I'll get enrolled in some sort of credit protection program.
I have actually had bills that contain two different detachments with identical-looking information on them. One is meant to be included with my regular payment, but if I accidentally included the other similar-looking detach then I'm suddenly enrolled in a rewards or protection plan. - Temuuj, on 04/01/2009, -0/+10I bought a ticket off of orbitz.com and i started seeing 12$ charges on my card. At first I thought it was something small but it kept coming up every month. So I did a search online and found it was webloyalty. So i called them and said I want my money back and they refunded without even asking any questions.
- brianhatch, on 04/01/2009, -0/+10The way to stop this company is not to attack it directly, but to expose the affiliates with which they have made deals. Web Loyalty doesn't care about the negative publicity, but you can be sure Orbitz and Priceline do. If CNN, for example, runs a story about how these travel deal websites can set you up with these kind of shady deals you can bet that they will drop out of Web Loyalty's affiliate programs.
If you have been affected by this, your best bet is to make as much noise as possible about it. In addition to talking to the BBB, call your local news paper, write to websites like the Consumerist, or talk to your local tv station. You may or may not get your money back, but you may help somebody else avoid the same trap. - egthareal, on 04/01/2009, -0/+8That guy looks pissed. Either that or he's constipated.
- haydesigner, on 04/01/2009, -1/+9RTFA.
- lovek, on 04/01/2009, -2/+10These people suck. But seriously, take 10 minutes a month and read your credit card statement... it's an easy way to take care of these issues before they get out of hand.
- wolfing, on 04/01/2009, -0/+8I don't use Fandango or any of those sites to buy movie tickets. Muvico used to do that for free as part of their service (it's in their best interest), but one day it sent me to an external site and charged me like $1 extra per ticket and $2 for the service or something. It's like if you had to pay extra fees to buy stuff at bestbuy.com... it's stupid.
- wjlaw100, on 04/01/2009, -0/+7Maybe I'm wrong. 6 months on your charge card to contest any changes. You can also demand a copy of the legally binding document that you signed agreeing to pay for the service... which is not producible for crap like this.
- dmelo, on 04/01/2009, -0/+7How does he show his face in public after the beat down he got from glenn beck?
http://www.youtube.com/watch?v=ovSaVO78qS8 - exterminator777, on 04/01/2009, -0/+7No reputable company (such as Orbitz) should be passing your credit card information to a 3rd party:- especially to 3rd parties that are providing sevices of dubious value. Companies that misuse our trust deserve a public whipping.
- Treshnell, on 04/01/2009, -1/+8This is one reason I like Mint.com. I can label all charges on my card with specific titles, so anything I haven't labeled is something new and sticks out like a sore thumb.
Very quick and easy to spot things that might otherwise slip by! - Dustin00, on 04/01/2009, -0/+6Call your credit card company and complain about the charges.
If you have a platinum card, they'll often take the charges off immediately with few questions. - linagee, on 04/01/2009, -1/+7By reading this dig comment you have *automatically* signed up for my "Reader's Digg Club". There's a $10/mo membership fee to join. Anyone not providing to me your credit card numbers will be taken to court. Muhahahaha!
- johnwiz, on 04/01/2009, -1/+6i just found out i have been getting charged $12 a month since july 2008 because I bought tickets off fendango.com I contacted chase and they told me to call 1800 732 7031 (reservations Reward). I called them and they offered me a 1 month refund and cancellation. I said i wanted all my money back and they offered me 2 month refund. I said i wanted all my money back and they emailed me a additional refund form. What a bunch of ***** crooks. I'm not a dumbass, i never signed up for a monthly service fee.
- NinjaBanana, on 04/01/2009, -0/+4I signed up for Reservation Rewards to get the free $10 CampusFood coupon and cancelled.
And let me tell you, WingNuts was delicious. - theword12, on 04/01/2009, -0/+4People just need to read the fine print. I ordered from 1800flowers and on the next page after my order it says something like "Click here to receive $15 off this order!"
You read the fine print, and see that it signs you up for one of these subscription plans. I signed up, got my $15 (in a check in the mail...) and canceled before my 1 month free trial ended. - inactive, on 04/01/2009, -0/+4Haha even if there is a suit against them you will get almost nothing. no matter who wins or loses. lawyers win.
lawyers become politicians. they make laws which enable lawyers to get even more. - lisaawesome, on 04/01/2009, -3/+6So to the person who dugg me and the parent down do you think you shouldn't check your statements? I guess if you don't care about your money or credit that's fine with me but I think I'll continue being responsible by monitoring my accounts.
- doti, on 04/01/2009, -0/+3Richard Blumenthal has done alot to go after corrupt business practices. I wish all Attorney Generals were as active as him. This was hardly a beat down, maybe if douchebag beck would shut his trap for more than 10 seconds he'd be able to explain his position.
- SirPsycho, on 04/01/2009, -0/+3I got signed up when buying a flight from Allegiantair.com. I may have missed something, but I think all it said was "Do you want to save $15 on your next flight." I don't recall seeing anything about the $12 monthly charge. This article came up on digg at the right time for me, since I haven't received my credit card bill with the first charge, which may have come after the second month was already charged.
- jbmckee, on 04/01/2009, -0/+3I paid it for like a year before noticing it was on my statement. Still don't know what it is.
- crocodial, on 04/01/2009, -3/+5If a company sneaks a charge onto your credit card account, it is their fault.
If the charge goes ignored for months because you didn't look at your statement or didn't bother to investigate what the charge is, it is your fault. - asubigsaxy, on 04/01/2009, -0/+2Go buy quicken and track your accounts everyday. I don't understand how people can not stay on top of their credit.
- lisaawesome, on 04/01/2009, -4/+6I completely agree. It's a ***** practice by the company but even if it was a small charge you should be reviewing every item on your credit card statements! Maybe I go a little overboard but I check all my credit cards and bank accounts every 2-3 days just to make sure everything is at it should be. I don't want any surprises at the end of the month.
- sb76117, on 04/01/2009, -0/+2i got jipped too, via fandango... i called them and it was like the 2nd option on their phone system.
i had reservation rewards and webloyalty show charges. i called both companies on separate numbers and both times, the same girl answered.
people dont read things, its a universal truth... thats why they introduce bills into legislature with only 19 hours to read them. - bobbknight, on 04/01/2009, -0/+2Read what you are doing when you buy ***** on the NET!
- wjlaw100, on 04/01/2009, -0/+2Hmmm. Can prove that I clicked a Box? No signature? Can claim fraud. Can claim I did not click the box. I think the credit card companies will always side with the person, not the company.
- haikuFU, on 04/01/2009, -0/+2Don't the companies that allow these guys to do business with them realize that it's going to hurt them in the long run?
If I do business with a company, and at checkout it gives me some "Click here for a free offer" window or other telltale sign of this type of scam, I *NEVER* do business with them again. - inactive, on 04/01/2009, -0/+2I know nobody cares, but their CT office is located directly above me at the moment.
- Darph.Bobo, on 04/01/2009, -0/+1Stamps.com = Same scam. USPS site goes down then suggests stamps.com and magically you start getting billed $17.95 per month.
- faskippy, on 04/02/2009, -0/+1Order anything from Spiegel, and you're automatically enrolled into their rewards crap. Forget how much it was, but it showed up two months in a row before I noticed it. Googled it, contacted the company (some other name) and also filed a complaint with the BBB. Most people think the BBB doesn't do anything for you, but let me tell you, they gave a lot of good advice, and I got to see all the other complaints filed over this same thing with the company. The charges stopped immediately.
- Akairenn, on 04/01/2009, -0/+1Every day?
I'm completely astounded at the number of people posting here who apparently don't even look at their monthly freaking statements. - reckage, on 04/01/2009, -2/+3I did RTFA. I also work for a company that is affiliated with WebLoyalty.
You can't be signed up for it "automatically". You must agree to their terms and everything is spelled out. People just blame their laziness on other people.
And in any case, how do you not notice that for 6 months? I'm sorry but there is no excuse for that. The company actually does provide a service that isn't terrible. I personally would never use it, but some of their coupons are actually pretty good.
Digg me down all you want but unless you understand how it all actually works, you are talking out of your ass. - DrHoliday, on 04/01/2009, -0/+1...So does Blumenthal cancel out Dodd?
- skilsbee, on 04/01/2009, -0/+1ill admit that i got swindled into this by campusfood.com. After i realized what was happening i called customer service, and really let loose. I threatened legal action, called them dishonest the whole nine yards. The woman immediately refunded all of my money- Its a scam, and they know it. After this, i just stay away from internet offers in general... nothing is free.
- inactive, on 04/01/2009, -3/+4Somebody should be getting a beating with a bat starting with that companies CEO, owner Forget court vigilante justice makes sure they will think twice about this scam
- foucaultsvac, on 11/02/2009, -0/+1You must work for webloyalty. Glad you're not on digg anymore.
- haobaba1, on 04/02/2009, -0/+1If they rely on negatively selected options then they have no evidence to show intent of the victim to purchase the "service". This is called a scam. They deserve to be jailed.
- Bogbear, on 04/01/2009, -1/+2I hate when people blame Reservation Rewards for their ignorance. You never get charged by Reservation Rewards for making a purchase, you get charged for agreeing to a free one month trial! Most people aren't smart enough to read before clicking on the "I agree" button and then bitch when they get charged after their free trial is over.
I LOVE Reservation Rewards- I sign up for the program each time I get prompted, use my free month trial (which consists of access to a bunch of neat coupons), use my free reward, and cancel well before I'm charged. Works like a charm... - haobaba1, on 04/02/2009, -0/+1They got me, and I hope they go to jail.
- hubbers, on 04/09/2009, -0/+1This is a common scam in hte USA and globally. Ventrua a US based company made $650,000,000 from it in 2006 alone according to the Washington Post
http://www.washingtonpost.com/wp-dyn/content/artic ...
http://www.hubbers.com/index.php/i-got-scammed-by- ... - emjaymj, on 04/01/2009, -0/+1I kind of agree you should be vigilant with your credit card, but your rationale is identical to the one that people with OCD use.
- sodappop, on 04/01/2009, -0/+1quit blaming the victim... sure they SHOULD be more watchful, but it's not their fault, and they didn't deserve it.
"...well she was wearing a short skirt.." - TomasBE, on 07/22/2009, -0/+1Hi all,
I am in same case and have been charged 10USD for 32 months now by RESERVATIONREWARDS.COM 800-732-7031 CT.
Apparently we bought tickets on Nov 12, 2006 (sure I can remember that ?!?) and had supposedly signed up for the monthly membership. Hell, do I know now.
I do regularly check our bank statements but for small amounts like 10 USD I rarely question, until it gets my attention for questioning. Djeez they quietly been earning 10 USD/month on us !!
I had encountered another similar practice like that before (it was in credit reports I think), and was able to cancel it.
Now here is my opinion on this. I am European living in the US since 3,5 years. This is really a scam of a set up. In Europe it would be called a ROGUE business practice and forbidden by laws, policies and organizations in Consumer Protection.
Obviously there is the lame excuse somehow you signed up for (not reading the small letters or whatever).
A healthy principle is you get what you pay for. Buying film tickets and in a hideous way being signed into a monthly membership is different from buying film tickets and a plain/open offer for a membership. A company or service that uses hideous ways is a ROGUE practice.
Very best,
T. - foucaultsvac, on 11/02/2009, -0/+1I got charged even though I DIDN'T sign up for ANYTHING involving these chuckleheads. Don't defend these bastards.
- TomasBE, on 07/23/2009, -0/+0Below a number of websites with complaints of this practice:
http://digg.com/business_finance/Never_heard_of_Re ...
http://digg.com/d3ndOU
http://blog.consumerwebwatch.org/
http://www.dslreports.com/forum/r19866548-Credit-C ...
Very best
T. - AAPGuy, on 04/02/2009, -0/+0I was hit by this company, it was one 12 dollar charge every month. It was on a business credit card where i could have anywhere from 100 - 200 items. Sometimes its a bit harder then you think.
- eryximachus, on 04/01/2009, -2/+2Or, you can use an American Express card that does that automatically.
- inactive, on 04/01/2009, -1/+1usualy it IS producible. There are very few outright theives doing this. (Though they do exist.) Most simply prey on gullibility and stupidity of the user who wants to save $10 or whatever on an online purchase and won't read the fine print when they clcik on the money saving offer. In those cases, which is the majority, there IS a legally binding document.
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